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  5. Reviews of Country Inn & Suites by Radisson, Bentonville South - Rogers, AR

Reviews of Country Inn & Suites by Radisson, Bentonville South - Rogers, AR This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

4304 West Walnut Street, Rogers, AR 72756-1845, United States of America

#11 of 21 hotels in Rogers

Guests' Choice

Review Score

Based on 1692 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.2

  • Location

    8.8

  • Facilities

    8.1

  • Staff

    8.7

  • Value for money

    8.3

  • Free WiFi

    8.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 19, 2024

    9.0
    Would stay again if in the area.
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It was clean, comfortable and a nice size room.

    Stayed in March 2024

  • Reviewed: March 8, 2024

    7.0
    Good
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The associate at the desk seemed to not be knowledgeable of locating reservations. She also charged me for 3 rooms when I only need and used 2.

    It was clean and comfortable.

    Stayed in February 2024

  • Reviewed: February 22, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Pool was being renovated, hot breakfast had no biscuits and gravy, no sweet rolls

    Close to the eye doctor

    Stayed in February 2024

  • Reviewed: February 18, 2024

    8.0
    The stay was nice and comfortable for me.
    • Leisure trip
    • Solo traveler
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    On my last day of staying the housekeeper open the door without knocking one hour before checking out. I didn’t have any clothes on so luckily I had the lock latch on or she/he would’ve had an eye full.

    Good location and relaxing

    Stayed in February 2024

  • Reviewed: February 14, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    We told them about our last stay and how it wasn't that great. We were told checking out our last stay to tell them about it and we would be taken care of. Told two front desk people about it and neither one did anything. Was told by second employee she would discuss it with her manager the next morning and we would hear from her. Still haven't heard anything and have been charged the whole amount.

    We love the location of the hotel. Used to love this hotel but seems like every time we stay now it's going down hill. We stay at this hotel 4-5 times a year. Might have to find somewhere else to start staying while visiting family.

    Stayed in February 2024

  • Reviewed: January 26, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was weak

    Clean room. Comfy.

    Stayed in January 2024

  • Reviewed: December 26, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Location

    Stayed in December 2023

  • Reviewed: December 20, 2023

    9.0
    Great staff!!!!! Comfy place to stay at reasonable price!
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There’s always something with an older property, not everything can be 100% clean, but it was still good and clean! The bed wasn’t the best… that’s about it!

    The ladies at the front desk and the staff for breakfast were absolutely amazing!!!!!!!!!!! We loved the food, and the room was clean!

    Stayed in December 2023

  • Reviewed: December 6, 2023

    8.0
    Razorback Trail, dog friendly, good value and nice staff.
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 3 nights

    The bathroom sink was slow to drain and the shower curtain was too short which allowed water to get on the floor.

    The hotel is dog friendly and the location is very good. It's only a quarter mile from the Razorback trail. The breakfast is standard hotel fare, but was well stocked and appreciated. We've stayed here a few times and find it to be a good value.

    Stayed in December 2023

  • Reviewed: December 1, 2023

    8.0
    The location, rooms were nice and staff courteous. Love the cookies
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Room was comfortable and clean. The cookies were an awesome treat. Staff was very courteous.

    Stayed in November 2023

  • Reviewed: November 25, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Elevator certification was expired. Shower curtain was little small and made it hard to keep water in the shower. They charge you an additional $50 refundable cleaning fee. It took about 4 days to post back to my account.

    Good value. The breakfast was excellent and there was staff making sure the food stayed full. Plenty of towels.

    Stayed in November 2023

  • Reviewed: November 18, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    No housekeeping service. Put door hanger out, but did not come.

    Staff were great. Bed was fairly comfortable. Breakfast was good.

    Stayed in October 2023

  • Reviewed: November 16, 2023

    7.0
    Good
    • Couple
    • King Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Stayed 3 days did not clean the room up

    Stayed in November 2023

  • Reviewed: November 13, 2023

    7.0
    The hotel itself was fine, but service could definitely improve.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    phones were either not working or staff was not answering. Tried multiple times to request early check in and no responses via phone or email. Messages were left with both. The front desk worker seemed unconcerned. The TV didnt work although we never reported it because the hotel was full and we didn't think it would get fixed One of the elevators was not working but it DID get repaired.

    room clean breakfast was pretty good location is excellent

    Stayed in November 2023

  • Reviewed: November 12, 2023

    8.0
    Great location, great value and friendly staff with good breakfast options. I would stay here again
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights

    The floors could have been vacuumed, but I assume that was an oversight and not the normal experience.

    room was spacious and clean except that the floor had not been vacuumed which was weird. Staff were great and breakfast had many options, so overall a great place. Location was excellent, you can walk to Starbucks and many restaurants. It is tricky getting in and out of the hotel parking lot until you figure it out, but not a big deal.

    Stayed in November 2023

  • Reviewed: November 12, 2023

    8.0
    It was a good stay. Will come back
    • Leisure trip
    • Couple
    • King Suite - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Room was really dusty

    A later check out time is super nice. Pool open late is nice. Breakfast was real good

    Stayed in November 2023

  • Reviewed: November 11, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Found 2 roaches and carpets were very dirty

    Staff is friendly

    Stayed in November 2023

  • Reviewed: November 1, 2023

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Bathroom could use updating

    Clean room, fresh towels and linens, very nice breakfast

    Stayed in October 2023

  • Reviewed: November 1, 2023

    9.0
    Decent room, great breakfast, good location!
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights

    We had to ask at the desk for towels and washcloths for our room and also towels for the pool. When they cleaned our room, we had opened the last roll of toilet tissue and they left the half roll on the counter and did not put a spare roll in the room.

    Breakfast was great

    Stayed in October 2023

  • Reviewed: October 27, 2023

    8.0
    Decent stay, good price, great location
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Disability Access/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast could have had more offerings or more from scratch offerings

    Ease of check in and check out

    Stayed in August 2023

  • Reviewed: October 26, 2023

    9.0
    Will be staying there again.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Staff was friendly. Rooms and facility were clean. Breakfast was really good.

    Stayed in October 2023

  • Reviewed: October 25, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Disability Access/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Only 2 lamps in the whole room and neither suitable for reading by. Not enough towel racks.

    Spacious room, good breakfast, friendly staff

    Stayed in October 2023

  • Reviewed: October 25, 2023

    8.0
    Spacious room, good hot breakfast, location in hub of activity. Bike trail literally 200 feet from h
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Liked pretty much everything 😊

    Location, location, location!!!

    Stayed in October 2023

  • Reviewed: October 24, 2023

    7.0
    A little disappointed
    • Business trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Sheets were stained. I went to desk to report and ask for sheets to be changed, got back that evening and they had not done it. Clerk could not leave desk so I had to change sheets myself. Desk clerk at check in lectures me about using Booking.com they got ripped off when people do that. Third night got to room and key wouldn’t work.

    Large room, good breakfaar

    Stayed in October 2023

Showing 1 - 25

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