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  5. Reviews of Country Inn & Suites by Radisson, Sunnyvale, CA

Reviews of Country Inn & Suites by Radisson, Sunnyvale, CA This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1300 Chesapeake Terrace, Sunnyvale, CA 94089, United States of America

#19 of 33 hotels in Sunnyvale

Guests' Choice

Review Score

Based on 79 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.1

  • Location

    7.8

  • Facilities

    8

  • Staff

    8

  • Value for money

    7.3

  • Free WiFi

    7.7

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Showing 1 - 62

  • Reviewed: February 12, 2019

    9.2
    The price and the look of the outside and inside look of...
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    We did not have housekeeping services while we were there. We would put the sign so someone would clean it but it would get flipped around somehow. We stayed in the third floor and they were remodeling the fourth and fifth floor so it was a little noisy. Sundays breakfast was busy for the staff as they ran out of things but they were trying their best to get everything refilled.

    The price and the look of the outside and inside look of hotel. We didn't get to use the pool due to it raining. Staff was nice and friendly.

    Stayed in February 2019

  • Reviewed: December 12, 2018

    7.5
    Overall, I would recommend hotel.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    At Breakfast, they were out of almost everything, plus there’s was long waiting time for the food and to be out.

    It was great to be able toCheck in before actual time, I had given previous notice.

    Stayed in December 2018

  • Reviewed: October 29, 2018

    7.5
    Ricardo and the front desk was very friendly and helpful.
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast was gross. The eggs and waffle batter was runny. The potatoes we hard and cold! I had my ac on all night at 65 degrees and it didn’t seem to cool my room down!

    The building was nice, and the smell in hallways was amazing!

    Stayed in October 2018

  • Reviewed: August 17, 2018

    8.8
    Would not go back to that hotel
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights

    It took me 2 hours to find the hotel. should only take less than a hour cause I live in San Francisco location is very bad a lot of tree you can't see at night not too much light. would not go back for that price

    Stayed in August 2018

  • Reviewed: June 22, 2018

    5.0
    Very close to the interstate and not sound prove (thin...
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Very close to the interstate and not sound prove (thin windows) -> very loud at night. The night after, we stayed in the Hyatt, which is not far away. The Hyatt was in a quite area. Price was similar. In the Hyatt we had no breakfast. I would prefer the Hyatt as it was far more quit at night and offered a better pool.

    Stayed in June 2018

  • Reviewed: May 17, 2018

    7.5
    Great location for my travel, and I like the privacy and warm breakfast options.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    No yogurt. Prices on necessity items. Alcoholic prices. Half of of the swiming pool was almost always in the shade. No hottub. And it's by Carlson not Radisson?

    The warm breakfast options.Room service.

    Stayed in May 2018

  • Reviewed: February 5, 2018

    7.1
    My back rear window was broken out of my car and no one saw...
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The gentleman at the desk said he would call the police dept but never did

    My back rear window was broken out of my car and no one saw anything so now I have to pay 250.00 to get it replaced

    Stayed in February 2018

  • Reviewed: February 1, 2018

    3.8
    Had a terrible long weekend stay!
    • Business trip
    • Solo traveler
    • Standard King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Bed linen was dirty with lots of pubic hair. Room was dusty. Front desk wasn’t helpful. Housekeeper wasn’t paying attention while she pushed her cleaning cart. Her cart hit my left upper back as I waited by the elevator. So awful!

    None

    Stayed in January 2018

  • Reviewed: December 13, 2017

    7.1
    The hotel is convenient if you move around by car - there is...
    • Business trip
    • Solo traveler
    • Standard King Room
    • Stayed 7 nights

    The room and common areas are already quite used and need some refurbishing (old, stained carpets, old sockets, used furniture, old paint/wallpaper). Room was generally clean, unless you move furniture. The hotel tries to promote energy savings, but the bathroom supplies are changed every day even if they are used only once. Light stays on sometimes for the entire day after making up the room. Airco is difficult to control (also old). General remark: renovation needed, with eco-solutions in mind, especially if the hotel wants to keep charging the Silicon Valley prices.

    The hotel is convenient if you move around by car - there is nothing in the direct surroundings. Parking is large and comfortable. Staff is very friendly (especially great job by the bar team!). Breakfast is OK, but can get monotonous if you are staying more than a couple of days. In summary: convenient for business in Silicon Valley, but not a hotel you are dreaming to go back to.

    Stayed in November 2017

  • Reviewed: July 4, 2017

    10
    Great stay
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    The doors were thin you can hear everything and room service needs to stay open later.

    The room was clean the staff was wonderful the breakfast was good just wish room service stayed open later and the doors are really thin you can kind of hear everything but other than that it was great.😊

    Stayed in July 2017

  • Reviewed: June 28, 2017

    6.7
    Check in was at 3:00pm on 6/24/17.
    • Group
    • One-Bedroom King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Check in was at 3:00pm on 6/24/17. Booked 2 rooms and was told I had to wait 1 hour. The rest of the parents we booked with started arriving and was told the same thing. The front desk clerk was professional he really tried to help. The housekeeper that was in the front didn't seem to care. The front desk clerk kept asking him the status of the room/update and the housekeeper kept getting upset and would rudely answer the front desk clerk & said he needed to wait! So awkward to watch. The front desk clerk was professional and kept his cool. Stayed here in the past with no issues.

    Stayed in June 2017

  • Reviewed: May 17, 2017

    7.5
    Good facilities and location. Slightly out of the way.
    • Business trip
    • Group
    • Standard King Room
    • Stayed 6 nights
    • Submitted from a mobile device

    No shops or restaurants within walking distance and a little noisy from the highway.

    Good location close to highway so easy access to San Jose and Sunnyvale. Friendly staff. Country park nearby was great for for early morning walks and runs.

    Stayed in May 2017

  • Reviewed: May 5, 2017

    7.1
    Good business hotel , ok for short vacation break
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Cost was a little high, but as it's convenient for visiting companies in Silicon Valley, there is a premium to pay.

    Good size rooms, comfortable and a good location with easy access to Sunnyvale and surrounding places. Breakfast was ok, and varied. Always a selection of fruit and cereal as well as cooked options. Wifi was fast and free.

    Stayed in May 2017

  • Reviewed: November 7, 2018

    7.5
    Clean , not overcrowded, affordable--just right for a soccer...
    • Family with young children
    • King Room - Disability Access
    • Stayed 1 night

    BUT restaurant was not open?????

    Clean , not overcrowded, affordable--just right for a soccer tournament

    Stayed in November 2018

  • Reviewed: October 14, 2018

    10
    Proximity to race across the street.
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Loud ac fan, had to turn off.

    Proximity to race across the street.

    Stayed in October 2018

  • Reviewed: August 6, 2018

    7.1
    Sunnyvale Ca
    • Leisure trip
    • Travelers with friends
    • Standard King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Location

    It was not crowded

    Stayed in August 2018

  • Reviewed: August 3, 2018

    7.1
    Responsiveness
    • Business trip
    • Solo traveler
    • Standard King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Requested replacement of broken hair dryer at front desk but did not happen.

    Stayed in August 2018

  • Reviewed: May 7, 2018

    9.6
    Great experience
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Clean, quiet, good breakfast, friendly staff

    Stayed in May 2018

  • Reviewed: April 27, 2018

    10
    I loved the king suite it was sooo big & beautiful!
    • Group
    • One-Bedroom King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    I loved the king suite it was sooo big & beautiful!

    Stayed in April 2018

  • Reviewed: April 16, 2018

    10
    Great place
    • Leisure trip
    • Family with young children
    • King Studio Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Exceed my expectations

    Stayed in April 2018

  • Reviewed: April 2, 2018

    8.8
    Staff friendly & knowledgeable
    • Family with young children
    • King Studio Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Staff friendly & knowledgeable

    Stayed in March 2018

  • Reviewed: March 26, 2018

    10
    Check in person was very helpful in getting us a quiet room.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights

    We had a room facing inner courtyard and we liked the room because it was quiet.

    Stayed in March 2018

  • Reviewed: March 13, 2018

    9.6
    Nice and convenient
    • Family with young children
    • King Studio Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nice and convenient

    Stayed in February 2018

  • Reviewed: March 12, 2018

    7.1
    Good place
    • Family with young children
    • King Room - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    Close to soccer tournament location.

    Stayed in March 2018

  • Reviewed: December 27, 2017

    7.1
    Great place to stay if you're going to Levi's Stadium!
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night

    The rooms look a bit dated...

    The breakfast buffet was great!

    Stayed in December 2017

  • Reviewed: December 20, 2017

    5.0
    not worth the money we paid
    • Leisure trip
    • Group
    • King Room - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    staff was rude, bar was closed on a saturday, breakfast was not good

    room was clean and comfortable

    Stayed in December 2017

  • Reviewed: October 11, 2017

    9.2
    Great hotel and close to the baseball fields our son plays...
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Great hotel and close to the baseball fields our son plays at!

    Stayed in October 2017

  • Reviewed: September 15, 2017

    5.8
    Free breakfast was tasty.
    • Business trip
    • Solo traveler
    • One-Bedroom King Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    I bit dirty. The carpeting needs to be replaced in halls and room. No real restaurant on site.

    Free breakfast was tasty.

    Stayed in September 2017

  • Reviewed: August 6, 2017

    6.7
    Very noisy, you could here through the walls next to you and...
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    Very noisy, you could here through the walls next to you and above you.

    Stayed in July 2017

  • Reviewed: July 10, 2017

    7.5
    Comfortable
    • Business trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 6 nights

    Too far from convenience stores

    Quiet

    Stayed in July 2017

  • Reviewed: July 9, 2017

    • Couple
    • King Room - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    Xxx

    Stayed in July 2017

  • Reviewed: July 3, 2017

    10
    A keeper!!!!
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The rooms are superclean. The bed was extremely inviting. Superquiet.

    Stayed in July 2017

  • Reviewed: July 2, 2017

    9.2
    Great location and price.
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great location and price. Lovely room.

    Stayed in July 2017

  • Reviewed: June 19, 2017

    10
    LOVED THE SHOWER
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    LOVED THE SHOWER

    Stayed in June 2017

  • The following reviews were written more than 24 months ago. They're no longer included in the property's overall review score, but they might still be helpful when choosing the perfect place to stay.

  • Reviewed: March 7, 2016

    8.8
    Great continental breakfast.
    • Business trip
    • Group

    The beds were SUPER firm (I prefer plush). Given, I understand bed firmness is preferential, but my entire back was sore after 2 nights. I wouldn't be able to stay more than 3 nights there. Also, the view sucked (a wall) but whatever.

    Great continental breakfast.

  • Reviewed: October 8, 2015

    10
    This was my second time staying here.
    • Leisure trip
    • Couple

    This was my second time staying here. Staff are very friendly and helpful. Rooms are perfect and the breakfast is great. Very close to the levis stadium which was a plus. I will recommend this to anyone.

  • Reviewed: August 1, 2015

    8.8
    Other then the delay in our accommodation to our rooms.
    • Leisure trip
    • Family with young children

    We had to wait till 940pm for our extra beds which I had to call down twice for and they said it will be up in a fews minutes which took them from the time we checked in till I called at 7p and 9 pm and it finally came at 940pm

    Other then the delay in our accommodation to our rooms.... this is a great location and the breakfast here is amazing! Friendly and cheerful staff and lots of stores around... I would definitely stay here again :-)

  • Reviewed: July 17, 2015

    7.9
    Location was excellent for access to concert venue.
    • Leisure trip
    • Couple

    Would have liked more food choices for the evening hours. Also at check in the young lady was working by herself and appeared rather distressed but remained pleasant.

    Location was excellent for access to concert venue.

  • Reviewed: June 22, 2015

    8.3
    (+) Room size and comfort of bed
    • Business trip
    • Solo traveler

    (-) Location, quite remote (-) Parking is huge and still in the evening it was not easy to find a spot to park

    (+) Room size and comfort of bed (+) Breakfast, fantastic (for American norms) (+) Business room with printer available (+) Staff (+) Good WiFi

  • Reviewed: April 7, 2015

    9.2
    Clean, friendly staff, big room, low noise, good breakfast,...
    • Leisure trip
    • Couple

    A bit expensive, air conditioning vent above head of the bed noisy and rattles.

    Clean, friendly staff, big room, low noise, good breakfast, free parking, check out 12 PM

  • Reviewed: February 17, 2015

    9.6
    Things that make it great - the staff is personable and very...
    • Leisure trip
    • Couple

    I like most everything about this hotel - only had some banging noises (sounded like door slamming) going on periodically during the night but understand it was mechanical/building matter. The wash cloths were well worn and could be replaced. Other than that - I give it 4 stars :-) A full service restaurant at the facility would give it 5 stars.

    Things that make it great - the staff is personable and very responsive; size of room; quality of bed linens; location of hotel. Always enjoy my stay here.

  • Reviewed: January 23, 2015

    9.6
    The king room was spacious, clean and comfortable.
    • Leisure trip
    • Couple

    Check-in was good but the staff people were reserved and not particularly friendly.

    The king room was spacious, clean and comfortable. The halls were quiet; the breakfast bar was delicious and the staff in the breakfast area were helpful and friendly.

  • Reviewed: May 1, 2016

    10
    Everything.
    • Business trip
    • Couple

    Everything.

  • Reviewed: December 6, 2015

    9.6
    Complete hot breakfasts, clean rooms, comfortable beds,...
    • Leisure trip
    • Couple

    Complete hot breakfasts, clean rooms, comfortable beds, friendly staff.

  • Reviewed: October 26, 2015

    7.9
    Friendly staff, location
    • Business trip
    • Couple

    Friendly staff, location

  • Reviewed: September 6, 2015

    10
    Customer service was outstanding
    • Leisure trip
    • Couple

    Customer service was outstanding

  • Reviewed: September 3, 2015

    7.5
    Comfort and location.
    • Leisure trip
    • Family with young children

    Breakfast was just ok.

    Comfort and location.

  • Reviewed: September 1, 2015

    10
    Room was great and the staff was very friendly
    • Group

    I couldn't get logged on to the WiFi

    Room was great and the staff was very friendly

  • Reviewed: September 1, 2015

    8.8
    Clea and staff was great
    • Leisure trip
    • Group

    Location :(

    Clea and staff was great

  • Reviewed: August 31, 2015

    9.2
    Everything about the hotel with excellent hot breakfast.
    • Leisure trip
    • Family with young children

    AC unit is noisy....

    Everything about the hotel with excellent hot breakfast...

  • Reviewed: August 22, 2015

    8.3
    The shuttle service driver was fabulous!
    • Leisure trip
    • Couple

    Upon arrival the desk clerk did not feel welcoming and did not offer clarifying information unless asked.

    The shuttle service driver was fabulous!

  • Reviewed: August 9, 2015

    10
    Proximity to Sunnyvale and the motorways.
    • Leisure trip
    • Solo traveler

    Construction work on the roads outside.

    Proximity to Sunnyvale and the motorways. The room layout, and the staff.

  • Reviewed: August 6, 2015

    10
    great location, great service - especially in the Fountain...
    • Business trip
    • Solo traveler

    nothing

    great location, great service - especially in the Fountain Bar and Grill

  • Reviewed: July 12, 2015

    9.2
    Awesome staff, great comfort, and cool A/C made our stay...
    • Leisure trip
    • Couple

    Awesome staff, great comfort, and cool A/C made our stay worth every penny. I'm staying here anytime I'm in the Silicon Valley!

  • Reviewed: July 6, 2015

    7.5
    Location, value for money
    • Business trip
    • Solo traveler

    Location, value for money

  • Reviewed: June 9, 2015

    10
    Everything was good!
    • Leisure trip
    • Family with older children

    Everything was good!

  • Reviewed: June 2, 2015

    7.5
    Breakfast and service of the staff, spacious room and...
    • Family with older children

    Breakfast and service of the staff, spacious room and affordable.

  • Reviewed: February 24, 2015

    9.6
    Pillows
    • Leisure trip
    • Group

    Pillows

  • Reviewed: February 24, 2015

    10
    Rooms were big and clean
    • Leisure trip
    • Family with older children

    Rooms were big and clean

  • Reviewed: January 21, 2015

    7.1
    Free breakfast was provided
    • Leisure trip
    • Group

    Refrigerator was inoperable.

    Free breakfast was provided

  • Reviewed: January 20, 2015

    8.8
    Room, breakfast, staff, facilities
    • Leisure trip
    • Couple

    Breakfast started at 7-7.30, would have liked if it started around 6-6.30.

    Room, breakfast, staff, facilities

  • Reviewed: January 1, 2015

    7.9
    Suite #523 very noise when the furnace turns on.
    • Leisure trip
    • Family with young children

    Suite #523 very noise when the furnace turns on.

There are also 28 reviews without text. These impact the overall review score.

Showing 1 - 62

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