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Reviews of Courtyard by Marriott - Naples 3 stars

3250 Tamiami Trail N, Naples, FL 34103, USA

#33 of 58 hotels in Naples

Guests' Choice

Review score

Based on 116 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.6

  • Location

    8.2

  • Facilities

    8.3

  • Staff

    8.6

  • Value for money

    8

  • Free WiFi

    9.1

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Showing 1 - 75

  • Reviewed: 16 July 2018

    8.8
    The moment I stepped into the hotel, I felt like I was home.
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds
    • Stayed 1 night

    N/A

    I liked the location, the cleaniless of the property the moment you arrive on the premises and inside the guest service area. The room was very clean and orderly.

    Stayed in July 2018

  • Reviewed: 21 May 2018

    7.1
    Other than housekeeping mistake it was fine
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    There for 3 days but for some reason our room was never cleaned the middle day. We had to call the desk to bring us towels.

    Bed was extremely comfortable

    Stayed in May 2018

  • Reviewed: 25 January 2018

    6.3
    Poor!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Advertizied on web site as across the street from the water- is not! Not working frig was replaced/repaired and overnight froze all my food!!!!!!!!

    Stayed in January 2018

  • Reviewed: 27 August 2017

    6.7
    Ok for 1 or 2 nights - Bad breakfast
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Bad bad bad breakfast. Thermostat employee don't care offre these clients and lettre them without coffre and Jam. Verry poor quality and service

    Good for 1 or 2 nights

    Stayed in August 2017

  • Reviewed: 6 August 2017

    8.3
    Room was nice. Property was nice. But, there should be a small breakfast included.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Would like a Continental breakfast free with the stay. Even if it is a bagel, toast, cereal and coffee.

    I was told when I booked the room there would be a free breakfast. I then found out that was in untrue at arrival and breakfast cost more $20 for 2 people.

    Stayed in August 2017

  • Reviewed: 2 August 2017

    10
    The best hotel business stay ever!
    • Business trip
    • Solo traveller
    • Double Room with Two Double Beds
    • Stayed 5 nights
    • Submitted via mobile

    Clean and pleasant property, room was recently renovated and clean, comfy bed and pillows. Convenient office area with computers to use. Nice pool and the little bistro was very handy. But, I must say that this was the absolutely friendliest staff I have ever met!!!! Always smiling and asking me how everything was going- they were like family which was great as my business was stressful. Georgette and Albierto (I know I spelled your name wrong) were so nice to me! In conclusion, I accomplished all my business and had a wonderful stay here! Thanks everyone! Miss you already!!

    Stayed in August 2017

  • Reviewed: 19 June 2017

    7.1
    Beach holiday
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 3 nights

    Breakfast is crappy. Said to be included into the price, but it's limited selection from the list. Food was okay, can eat, but nothing special.

    Pool is nice for the kids. Close to the beaches, hence requires a car to go.

    Stayed in June 2017

  • Reviewed: 29 April 2017

    7.5
    This hotel is very dated.
    • Business trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted via mobile

    This hotel needs a major remodel. They did lay new carpet in the public areas while we were there, but, the rooms need new paint, carpet and updating. We didn't think the price we paid was worth the money for what we got. We will choose a different hotel next time we have to come into town.

    The beds were very comfortable as were the pillows. Overall cleanliness was good, just very old and dated looking for the area.

    Stayed in April 2017

  • Reviewed: 6 April 2017

    7.9
    The hotel was very clean, Great hotel for business travel,...
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 3 nights

    The employees behind the desk where not at all helpful for tourist questions. the hot tub was away too hot,No privicy at the pool. Many of the other hotels provided transportation to the beech.

    The hotel was very clean, Great hotel for business travel, not so great for Tourist traveling.

    Stayed in April 2017

  • Reviewed: 21 March 2017

    10
    Marriott in Naples a good value.
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    I will probably not use booking again since I found that I could get a better price with direct booking.

    I like to stay at Marriott Courtyards. I know exactly what I'm getting and it's a good value.

    Stayed in February 2017

  • Reviewed: 3 January 2017

    9.2
    Overall was a very comfortable experience
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds
    • Stayed 6 nights

    little things that make the hotel not seem worn. the loud fan in the bathroom. the patio table never was wiped down and the chairs were pretty worn. The windows were dirty.

    The room was nice and the beds were comfy. The staff were super nice.

    Stayed in December 2016

  • Reviewed: 19 December 2016

    4.6
    lobby was under construction, Dust everywhere.
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds
    • Stayed 1 night

    lobby was under construction, Dust everywhere. I fixed running water in toilet x2 then asked for maintenance and it was fixed. Beds were not comfortable. Lumpy and poor quality. I stay at the Marriott Courtyard in Aventura most every week and the quality of their beds is excellent. I expected more from a site in Naples. I will not stay there again.

    Stayed in December 2016

  • Reviewed: 6 September 2016

    5.8
    Good location but the staff at the front desk is not very friendly.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    The person at the front desk was not very helpful. It seems like he hates his job, he was very short with his responses. The toilet was leaking water.

    Location

    Stayed in September 2016

  • Reviewed: 26 July 2016

    8.3
    The room and bathroom were clean.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    I wish we had a microwave in our room.

    The room and bathroom were clean. The staff was very friendly and helpful. The location is not on the beach, but it is on the main road through town. A few nice restaurants within walking distance and many more within a few minutes drive.

    Stayed in July 2016

  • Reviewed: 26 July 2016

    5.4
    good it was only one night
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    I found The hotel looking for Family rooms, but this hotel did not hace any. I asked them to confirmar but they did not reply. TV quality is horrendos, flat screen but pre-digital age quality. Pool towels need to be returned at front desk, thus forcing you to cross lobby eith wet swimwear.

    Being at us41, no time left to leave

    Stayed in July 2016

  • Reviewed: 18 June 2018

    10
    Beds and room were amazing!
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Beds and room were amazing!

    Stayed in June 2018

  • Reviewed: 29 May 2018

    8.8
    Everything
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Everything

    Stayed in May 2018

  • Reviewed: 11 April 2018

    7.5
    Fairly clean
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Dated, needs a refresh

    Fairly clean

    Stayed in April 2018

  • Reviewed: 23 February 2018

    7.9
    Valor da estadia excessivamente cara.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night

    Valor da estadia excessivamente cara.

    Stayed in February 2018

  • Reviewed: 6 February 2018

    6.3
    Overly expensive for what you get
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Overly expensive for what you get

    Stayed in February 2018

  • Reviewed: 2 January 2018

    10
    No breakfast
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    No breakfast

    Stayed in January 2018

  • Reviewed: 5 November 2017

    7.1
    One time only
    • Business trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Hot tub was not working and hotel was still under repair which we did not know about when we booked it.

    Stayed in November 2017

  • Reviewed: 7 September 2017

    10
    Nice place to stay .
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    No macro wave on room .

    Staff was friendly and professional, very clean facility and rooms , location near to beaches .

    Stayed in August 2017

  • Reviewed: 6 September 2017

    10
    Worth every dime.
    • Business trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted via mobile

    Loved everything. I have nothing bad to say.

    The location was perfect for our trip. I would definitely book here again.

    Stayed in September 2017

  • Reviewed: 18 August 2017

    9.6
    Very nice clean that's what I like. Everyone was nice
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    Didn't eat there

    Stayed in August 2017

  • Reviewed: 14 August 2017

    10
    The food and service was great and the room and bed as well...
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The food and service was great and the room and bed as well plus close to all shopping restaurants ands the beach

    Stayed in August 2017

  • Reviewed: 8 August 2017

    9.2
    The pillows
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    The pillows

    Stayed in August 2017

  • Reviewed: 5 July 2017

    10
    Good Dreams.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Had a wonderful stay, will do it again in the future.

    Stayed in July 2017

  • Reviewed: 19 June 2017

    10
    Overall my stay was great!
    • Leisure trip
    • Group
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast

    Stayed in June 2017

  • Reviewed: 1 June 2017

    7.5
    Good comfortable accommodations.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Hours of onsite coffee shop and food options .

    Accessible to main roads and retail shops .

    Stayed in May 2017

  • Reviewed: 21 May 2017

    10
    Naples Florida
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    All good

    Very convenient to everything An walking too

    Stayed in May 2017

  • Reviewed: 9 March 2017

    3.3
    Don't stay here.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 7 nights

    Amenities, staff not that great, poor value for the dollar.

    The room was clean

    Stayed in March 2017

  • Reviewed: 13 February 2017

    7.1
    No food service for lunch
    • Business trip
    • Solo traveller
    • Double Room with Two Double Beds
    • Stayed 1 night

    No food service for lunch

    Stayed in February 2017

  • Reviewed: 2 February 2017

    9.2
    Great place to stay
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    More coffee in room. More variety of food in Bistro.

    Coffee in room good quality. Hot tub and pool.

    Stayed in February 2017

  • Reviewed: 2 January 2017

    7.5
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 5 nights

    Not enough bathroom counter space for everything. Needed more dressing space.

    Location

    Stayed in December 2016

  • Reviewed: 5 December 2016

    10
    Everything
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Everything

    Stayed in December 2016

  • Reviewed: 6 November 2016

    7.1
    Nice but don't pay ahead for breakfast
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast. Paid for breakfast included but very poor.

    Staff

    Stayed in November 2016

  • Reviewed: 31 October 2016

    7.5
    Clean and good location.
    • Business trip
    • Group
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Clean and good location. Decent price and friends enjoyed their stay

    Stayed in October 2016

  • Reviewed: 2 October 2016

    10
    Very clean!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Very clean!!

    Stayed in October 2016

  • Reviewed: 1 September 2016

    5.4
    the room was very nice and clean.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    The pool size, location of the pool and the broken sliding door knob.

    the room was very nice and clean. The bed was very comfortable.

    Stayed in August 2016

  • Reviewed: 26 August 2016

    9.6
    It was great
    • Leisure trip
    • Group
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast

    The comfort of the place and close to beach. Needed complimentary breakfast.

    Stayed in August 2016

  • Reviewed: 10 August 2016

    7.5
    Good location good hotel friendly staff.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Very noisy air condition under the window.

    Good location good hotel friendly staff.

    Stayed in August 2016

  • Reviewed: 26 July 2016

    9.2
    A very comfortable place to stay
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    The pool arrows, closed in

    Close by shopping mall and fishing area

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 26 May 2016

    7.5
    I don't know about the food the rest was good
    • Business trip
    • Group

    I did not licked when I left the towels on the floor after usenthem for two days to be replased thy were taken and not return

    I don't know about the food the rest was good

  • Reviewed: 12 April 2016

    10
    We switched to a suite which made our visit much more...
    • Leisure trip
    • Couple

    The breakfast was fair and perhaps overrated and overpriced. The second and third days we chose to go to a restaurant to get a better breakfast

    We switched to a suite which made our visit much more comfortable.

  • Reviewed: 24 March 2016

    6.3
    .The location, the staff was pretty friendly and the lobby...
    • Leisure trip
    • Group

    The bed sheet had a huge wet spot on it. Apparently was not changed properly before I came. The tub needs splash guards. The water is all over the floor. The refrigerator stopped working and was replaced. Lost my food. The phone had to be changed because it was not working. Also need to enforce some type of guide for pool side loud music by individual patron. Pool was being clean until 11:00am. Probably could have been done earlier.

    .The location, the staff was pretty friendly and the lobby TV area.

  • Reviewed: 20 March 2016

    3.8
    Bed was comfortable
    • Leisure trip
    • Couple

    Rooms (we switched) were musty, air conditioner ground loudly, bathroom light switch could not be reached without entering in the dark and closing door first, furniture misarranged so that you had to crawl across the bed to reach the far side of it.

    Bed was comfortable

  • Reviewed: 16 March 2016

    6.3
    Nice, self contained facility.
    • Leisure trip
    • Solo traveller

    Staff was not friendly and did not know the location of their rooms. More importantly, unlike every other Marriott property I've visited, this one charges for their coffee. Other than your in-room coffee maker, the only coffee you can get in the lobby is from their in-house restaurant. When you pay $240 for a room, at a Marriott brand property, that's simply trying to maximize profit at the cost of customer satisfaction.

    Nice, self contained facility.

  • Reviewed: 21 September 2015

    9.6
    The staff are very friendly and the room were comfortable.
    • Leisure trip
    • Couple

    The staff forget to give us our voucher for breakfast which was a little embrassing when we go for breakfast. however, I wend back to front desk and immediately they give us the voucher.

    The staff are very friendly and the room were comfortable.

  • Reviewed: 26 August 2015

    10
    Loved the.
    • Leisure trip
    • Family with older children

    There wasn't anything we didn't like. We are talking about coming back.

    Loved the.location. Called for directions and women was very helpful, friendly and watched for our arrival.

  • Reviewed: 23 May 2015

    10
    The overall appearance from entrance to the bedroom was...
    • Leisure trip
    • Couple

    The onsite restaurant was somewhat expensive. But a lot of guests patronized it.

    The overall appearance from entrance to the bedroom was decorated very nice. Everything was well maintained and clean. The pool area was small and intimate.

  • Reviewed: 4 May 2015

    5.4
    Open late for check in.
    • Business trip
    • Solo traveller

    1. My room smelled like something was decaying. **I was put in a disability room, everything was at the wrong height -since I have no disability. ** I asked for queen or king bed..was given double bed. 2. They were reluctant to switch my room because I didn't book it thru Marriott. 3. No room service, restricted hours on the grill/kitchen. 4. No electronic check out

    Open late for check in.

  • Reviewed: 28 April 2015

    10
    Nice staff.
    • Leisure trip
    • Family with older children

    The receptionist seemed distracted when we were checking in.

    Nice staff. Helpful and friendly. The person who made/served breakfast - phenomenal!

  • Reviewed: 10 February 2015

    5.4
    The beds were very comfortable and the hotel easy to locate...
    • Couple

    The rug was old and horribly stained - very dirty. Lighting in the bathroom was almost non-existent (bring a flashlight if you stay here) and in the vanity area very dim. Kleenex not replenished (the desk gave us the rest of their box), and the air conditioner/heater wheezed continually.

    The beds were very comfortable and the hotel easy to locate and near to where we had to visit.

  • Reviewed: 23 May 2016

    7.1
    Clean rooms and comfy beds
    • Leisure trip
    • Family with older children

    No complimentary breakfast

    Clean rooms and comfy beds

  • Reviewed: 18 May 2016

    7.1
    Good breakfast selection and very tasty
    • Family with older children

    Good breakfast selection and very tasty

  • Reviewed: 17 May 2016

    7.9
    Location, lobby furniture, very good
    • Leisure trip
    • Family with young children

    In the webpage: "free breakfast" then "the rate no cover the breakfast"

    Location, lobby furniture, very good

  • Reviewed: 12 May 2016

    10
    staff were helpful and friendly - easy parking, good...
    • Business trip
    • Solo traveller

    no real issues

    staff were helpful and friendly - easy parking, good mid-market hotel.

  • Reviewed: 3 May 2016

    10
    The staff was very friendly the rooms and hotel was very...
    • Leisure trip
    • Family with older children

    The staff was very friendly the rooms and hotel was very clean

  • Reviewed: 8 April 2016

    7.1
    Front desk staff more interested in checking their phones...
    • Leisure trip
    • Couple

    Front desk staff more interested in checking their phones than attending to guests

  • Reviewed: 10 November 2015

    7.1
    Location
    • Business trip
    • Solo traveller

    Not muc amenities, poor exercise room

    Location

  • Reviewed: 3 November 2015

    9.6
    The property is on a main road which makes it easy and...
    • Leisure trip
    • Couple

    Can't think of anything.

    The property is on a main road which makes it easy and convenient to reach restaurants stores the beach and the highway.

  • Reviewed: 15 September 2015

    7.9
    The manager -- a young Irishman -- was super
    • Business trip
    • Solo traveller

    The manager -- a young Irishman -- was super

  • Reviewed: 13 September 2015

    9.6
    Easy to find and friendly service.
    • Couple

    Easy to find and friendly service.

  • Reviewed: 5 September 2015

    9.0
    Was told by front desk I had a room overlooking the pool...
    • Leisure trip
    • Couple

    Was told by front desk I had a room overlooking the pool only to find we overlooked the parking lot...very disappointed

  • Reviewed: 25 August 2015

    9.6
    Excellent staff.
    • Leisure trip
    • Family with young children

    Excellent staff. Very courteous!

  • Reviewed: 18 August 2015

    7.1
    Guest close the room
    • Leisure trip
    • Family with young children

    Guest close the room

  • Reviewed: 4 August 2015

    7.9
    Location is very good
    • Couple

    Facilities could be better

    Location is very good

  • Reviewed: 25 July 2015

    7.5
    location was perfect
    • Leisure trip
    • Family with older children

    thought that we had breakfast as part of reservation was told i didnot , key cards didnot work correctly

    location was perfect

  • Reviewed: 21 July 2015

    5.8
    the fact that booking showed a double room when in reality...
    • Leisure trip
    • Family with young children

    the fact that booking showed a double room when in reality is a one bedroom with 2 beds

  • Reviewed: 17 July 2015

    9.6
    Staff very friendly.
    • Leisure trip
    • Family with young children

    The pillows were uncomfortables.

    Staff very friendly. Halls smells great! Very clean. No smoking policy

  • Reviewed: 9 July 2015

    10
    The comfort of the room
    • Leisure trip
    • Couple

    I had no bad experience.The cafeteria was good but would be great if the hotel had a restaurant

    The comfort of the room

  • Reviewed: 7 July 2015

    7.5
    Clean room.
    • Leisure trip
    • Family with young children

    No free transportation to beach

    Clean room... But can you provide transportation to main street or closer to the pier?

  • Reviewed: 7 July 2015

    8.3
    It was centrally located to downtown Naples
    • Leisure trip
    • Couple

    No Free Breakfast

    It was centrally located to downtown Naples

  • Reviewed: 10 June 2015

    10
    Every thing
    • Family with young children

    Every thing

There are also 40 reviews without text. These impact the overall review score.

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