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Reviews of Courtyard Chapel Hill This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

100 Marriott Way, Chapel Hill, NC 27515, United States

#13 of 17 hotels in Chapel Hill

Guests' Choice

Review Score

Based on 201 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.9

  • Location

    8.8

  • Facilities

    8.4

  • Staff

    8.8

  • Value for money

    7.9

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

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Showing 1 - 25

  • Reviewed: August 9, 2025

    9.0
    Excellent hotel in every respect except mediocre food at restaurant.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast was okay but not as good as I’ve experienced at other Marriott properties. I also had one dinner, and it was disappointing.

    Stayed in August 2025

  • Reviewed: July 21, 2025

    9.0
    Wonderful
    • Family with young children
    • King Room with Sofa Bed - Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    Only thing I think could be adjusted is the prices on the food. Very expensive they should do a free breakfast even at 2 star hotels you get a free waffle and coffee or juice .

    It was wonderful I do think the food was little too high priced but overall very nice. It would be wonderfully if they would put in an outdoor pool, the indoor was a little small.

    Stayed in June 2025

  • Reviewed: July 12, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The pool is extremely small and the room smells like intense chlorine. I only mention this because I was excited to swim and it was basically the world’s smallest pool. Probably if you had kids it would be enough, but as an adult who wanted to chill, I wouldn’t recommend.

    Stayed in June 2025

  • Reviewed: July 12, 2025

    8.0
    A nice place overall
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 5 nights
    • Submitted from a mobile device

    The pool and hot tub looked like they had an algae bloom problem. The water was a bit cloudy and had a green tinge. I booked the hotel specifically for the hot tub and pool, but I ended up finding a community pool to use instead.

    The room was spacious and comfortable. Housekeeping was really good, and you can tip using a QR code. The front desk staff were very helpful and accommodating.

    Stayed in June 2025

  • Reviewed: June 4, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    They only cleaned half the room Left no new coffee,made only one bed

    We have stayed twice in last 2 weeks It was better 1ST time

    Stayed in June 2025

  • Reviewed: May 11, 2025

    9.0
    I would stay here again however the only thing that would determine is the fact that we had to pay for parking I just di
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The only thing I did not like about the property was the fact that you had to pay for parking

    It was clean the staff, especially the front desk. Alfonso was just so helpful and personable.

    Stayed in May 2025

  • Reviewed: April 29, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Accessible
    • Stayed 1 night

    Breakfast was not included

    Stayed in April 2025

  • Reviewed: January 13, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The only thing wrong was the overwhelming smell of flowers when u r in the lobby It messed with my sinus bad

    Stayed in January 2025

  • Reviewed: December 12, 2024

    8.0
    It was okay for the price and location
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Wasn’t as clean as the last time we were there

    It was close to the Dean Smith Center where we attended a ballgame

    Stayed in December 2024

  • Reviewed: November 25, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Mattress was too firm. Toilet was too loud. Had to pay to park on the premises. No complimentary breakfast or breakfast voucher.

    Beautiful and clean accommodations. Friendly staff.

    Stayed in November 2024

  • Reviewed: November 12, 2024

    7.0
    Nice hotel but lots of extra hidden fees.
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Guests had to pay $15 for parking each day which was very annoying because a third of that costs was just the “processing fee.” No warning about this before booking. They also had an online method for tipping your housekeeper but that also had a processing fee that you could even take out of the housekeepers tip to cover. Very greedy business practices. Will not book again because of this.

    Nice hotel, easy check in, clean rooms, easy to get a ride into town.

    Stayed in November 2024

  • Reviewed: November 6, 2024

    8.0
    Served our purpose for nice hotel to attend UNC basketball game
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Hearing Accessible
    • Stayed 1 night

    Pay to park Pay for evening social

    Close proximity to bus services to UNC campus

    Stayed in November 2024

  • Reviewed: November 5, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 2 nights

    Having to pay for parking.

    Everyone was very nice and helpful when needed.

    Stayed in November 2024

  • Reviewed: October 6, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Dated rooms, could be cleaner, uncomfortable bed

    Good location less than 10 minutes drive to UNC.

    Stayed in October 2024

  • Reviewed: August 27, 2024

    9.0
    Very comfortable, and well appointed but watch out for the incidental charge.
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The $20 incidental charge. When I asked if this would be refunded at checkout, I was told $10 would be kept for one night’s parking. This information was not offered until I asked. The parking facility is just the open lot in front of the hotel, not covered and not secured. I think this parking charge is excessive, and it was not communicated.

    Clean, well appointed rooms, good location.

    Stayed in August 2024

  • Reviewed: August 25, 2024

    8.0
    Ok, but not great especially for what you pay for!!
    • Business trip
    • Travelers with friends
    • Queen Room with Two Queen Beds - Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    Had to pay for coffee.. had it in the room but no creamer and TINY coffee maker and not enough cups. Elevators acted up.. front desk did not understand us very well. Hallways and elevator hotter the fire, heat definitely on and it was 87 outside. Rooms VERY HUMID and how do you not have a bathroom fan??

    Easily accessible

    Stayed in August 2024

  • Reviewed: August 19, 2024

    9.0
    Your facilities was nice, and clean. Met my expectations. Good location.
    • Business trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    too expensive, should have been included in room rate. Competition does.

    Didnt eat breakfast there.

    Stayed in August 2024

  • Reviewed: August 5, 2024

    9.0
    Very convenient place to stay for UNC visit
    • Business trip
    • Solo traveler
    • King Room with Sofa Bed
    • Stayed 4 nights

    A $10 charge for parking seems a bit excessive given the location.

    Stayed for work during a visit to UNC. Had a car. Super comfortable and convenient.

    Stayed in June 2024

  • Reviewed: June 27, 2024

    8.0
    Cozy and clean getaway in a green setting
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The only negative was it seemed that they needed more help there there were times where the person at the desk was trying to do too many things. This was not their fault.

    The property has a gorgeous location with many trees. There’s ample parking. It’s in a pretty campus area where 1 can walk. It is very close to sightseeing spots such as the botanical gardens. The indoor pool was very nice and available and clean. The food to purchase from the downstairs refrigerators was also very good especially the yogurt parfaits.

    Stayed in May 2024

  • Reviewed: June 20, 2024

    8.0
    All in all a good experience.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    I do think it is pricey to stay here

    Small gym but it was perfect not a lot of people using it - staff was really friendly, our room was clean and room service always made sure to leave extra towels. Also they had towels at the pool small detail but I liked that.

    Stayed in June 2024

  • Reviewed: May 7, 2024

    7.0
    Nice hotel, they can work on customer relations when everyone has b=to be evacuated at 4am
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night

    The fire alarm went off at 4am, that's not necessarily the hotel's fault, however, there was not one staff person to be seen until after the fire dept came and cleared everyone to go back in. No one came out where we were all standing (in the pouring rain) to say anything or give any kind of direction or offer any kind of explanation or comfort.

    It was very nice, clean and it actually smelled really good!

    Stayed in May 2024

  • Reviewed: April 24, 2024

    9.0
    great! Had everything we needed!
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 1 night

    Excellent customer service. I accidentally cancelled my reservation for one of the nights and didn't realize until right before check in. Staff eagerly accomodated us and waived our charge for our "no show" on previous night.

    Stayed in April 2024

  • Reviewed: April 7, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The Cafe for coffee doesn't open up early enough

    The staff is very friendly and accommodating

    Stayed in March 2024

  • Reviewed: April 3, 2024

    8.0
    it was good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    nothing

    Everything was all that I expected

    Stayed in March 2024

Showing 1 - 25

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