5000 Express Drive South, Ronkonkoma, NY 11779, United States
#3 of 4 hotels in Ronkonkoma
Guests' ChoiceBased on 182 hotel reviews
8.2Cleanliness
8.8
Comfort
8.8
Location
8.6
Facilities
8.6
Staff
8.8
Value for money
7.8
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End of dialog contentReviewed: 21 March 2024
Laura
Dominican RepublicEverything was ok
Clean
Stayed in March 2024
Reviewed: 16 March 2024
Karizma
United StatesYou have to pay for parking after paying for your stay
Quiet & clean
Stayed in February 2024
Reviewed: 31 December 2023
Jacqueline
United StatesThat I had to pay for a parking spot- when you pay for a room u should get a parking spot - what do I think we walked there? Ridiculous!
Clean
Stayed in December 2023
Reviewed: 11 December 2023
Omar
MexicoThe options for food are limited
The room was clean, the bed was so comfortable, and the amenities were good. FrontDesk staff was nice.
Stayed in December 2023
Reviewed: 14 November 2023
Susan
United StatesBed was a little soft. The price a little too much and location a bit out of the way.
Loved the facility
Stayed in November 2023
Reviewed: 5 September 2023
Christopher
United Statesdid not have time
Stayed in August 2023
Reviewed: 22 August 2023
Carol
United StatesThe bistro was takeout, not really a breakfast at all. We went out.
Clean and well appointed room.
Stayed in August 2023
Reviewed: 15 August 2023
Rachel
United StatesI didn’t like that the price for parking was not included with the room charge. I also did not like that there was no continental breakfast options. The prices for the convenience store on premise could have been cheaper and had more of a variety.
I liked the size of the rooms and the comfort of the rooms. The modern design was appealing and the hotel was very clean. The staff was very friendly and helpful. There was great amenities and the pool area was clean and stocked with plenty of towels.
Stayed in August 2023
Reviewed: 20 June 2023
James
United StatesMany hotels offer complemenatary coffee. This one does not.
The food that we ordered from the cafe was a little pricey.
Stayed in June 2023
Reviewed: 23 May 2023
Kimberly
United StatesThere wasn’t a lot of breakfast options, and they were expensive. I wish they had offered a continental breakfast.
The property was clean and updated. The rooms were clean and smelled great, and the bed was super comfy.
Stayed in May 2023
Reviewed: 23 April 2023
Juliette
United StatesAir conditioning a little loud but typical for hotel
Staff exceptional, facilities very nice, the coffee and breakfast very good..our room was large enough for family in area to come visit in the room
Stayed in April 2023
Reviewed: 19 April 2023
Jamie
United StatesPaying extra for parking, paying for coffee. That's typically included at the majority of hotels.
The room was great.
Stayed in April 2023
Reviewed: 17 April 2023
Jialin
United Stateslocation: walking distance to train station
Stayed in April 2023
Reviewed: 10 April 2023
Lucille
United StatesDid not like the charge for parking.we had reservations for the restaurant the next day and parked between the hotel and restaurant. Very unfair Also charge for food was way too high just to charge to the room
Bed was comfortable and room was clean
Stayed in April 2023
Reviewed: 30 March 2023
Wendy
United StatesOn the day we were to check out at 9:30 am, housekeeping came knocking, and when the door was opened it was hard to understand what she was requesting because she just mumbled something and walked off. Even with me still standing in the door way and asking how i could help her.
The ambiance was lovely. The room was clean and nice we had enough towels and wash rags
Stayed in March 2023
Reviewed: 28 March 2023
Laura
United StatesThere was no breakfast
The location and comfort of the room
Stayed in March 2023
Reviewed: 6 March 2023
Bruno
United StatesShower floor is narrow and uncomfortable. BIG PROBLEM IS THEY CHARGED $12 FOR PARKING IN A PARKING LOT. THIS WAS NOT DISCLOSED EITHER WHEN BOOKING OR AT CHECKIN, BUT ONLY AT CHECKOUT! SNEAKY DISGRACE!!
Stayed in March 2023
Reviewed: 23 February 2023
Matthew
United Statespool outdated
close
Stayed in February 2023
Reviewed: 29 January 2023
Reginald
United StatesThe bed was extremely uncomfortable. The HVAC unit in the room kept making this extremely loud clicking sound and waking me every 30 minutes. Lastly, I did not like the parking fee surprise at the end of the bill. There was absolutely no reason for a “daily parking” fee.
I did not eat the breakfast during my stay .
Stayed in January 2023
Reviewed: 18 December 2022
Martin
United StatesExtra charge for parking, breakfast and coffee. A little pricey but not unexpected in this location.
Great location close to anything you might need. Next to good restaurants. Clean, comfortable room and friendly staff.
Stayed in December 2022
Reviewed: 12 September 2022
Richard
United StatesWe were assigned a handicap accessible room which had a bathroom devoid of cabinets or table tops to put out my toiletries. Only a sink attached to the wall. Why were we assigned this room? We didn't ask for it. Also they charged you extra 10.00 for parking! When has an American convenience hotel charged me for parking?
there was no breakfast, no continental breakfast either. the coffee in the room of Course is sub par so I went to the Starbucks in the lobby. They had no breakfast sandwiches, not even croissants. a plain bagel was 5.00!
Stayed in September 2022
Reviewed: 18 May 2022
Lorna
United StatesProbably due to Covid, the bar/restaurant was woefully under-stocked so no chance of grabbing a late dinner after arriving. Ice machines only on 2 of the 5 floors? Weird. Pillows were like crackers.
Very friendly staff. Quiet, large rooms if a little dated. Free, decent wifi, two outside restaurant choices right next door (NOT gourmet, but decent food for a late night arrival).
Stayed in May 2022
Reviewed: 2 May 2022
Laura
United StatesQuieter and less disruptive
The television went off at 2am by itself with a thank you for staying message. It woke me up and was definitely not appreciated since we had to be up at 4:30 for a dance competition. Some to look into that?
Stayed in May 2022
Reviewed: 12 April 2022
Richard
United StatesNo shuttle to airport
Had no breakfast
Stayed in April 2022
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