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Reviews of Courtyard Long Island MacArthur Airport This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

5000 Express Drive South, Ronkonkoma, NY 11779, United States of America

#3 of 5 hotels in Ronkonkoma

Guests' Choice

Review Score

Based on 182 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    8.6

  • Facilities

    8.6

  • Staff

    8.8

  • Value for money

    7.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 21, 2024

    9.0
    Awesome
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was ok

    Clean

    Stayed in March 2024

  • Reviewed: March 16, 2024

    7.0
    Good
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    You have to pay for parking after paying for your stay

    Quiet & clean

    Stayed in February 2024

  • Reviewed: December 31, 2023

    7.0
    It was fine
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    That I had to pay for a parking spot- when you pay for a room u should get a parking spot - what do I think we walked there? Ridiculous!

    Clean

    Stayed in December 2023

  • Reviewed: December 11, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The options for food are limited

    The room was clean, the bed was so comfortable, and the amenities were good. FrontDesk staff was nice.

    Stayed in December 2023

  • Reviewed: November 14, 2023

    8.0
    Would stay again if price goes down.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Bed was a little soft. The price a little too much and location a bit out of the way.

    Loved the facility

    Stayed in November 2023

  • Reviewed: September 5, 2023

    8.0
    it was very good
    • Business trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    did not have time

    Stayed in August 2023

  • Reviewed: August 22, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    The bistro was takeout, not really a breakfast at all. We went out.

    Clean and well appointed room.

    Stayed in August 2023

  • Reviewed: August 15, 2023

    9.0
    Friendly staff and a beautiful room!
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    I didn’t like that the price for parking was not included with the room charge. I also did not like that there was no continental breakfast options. The prices for the convenience store on premise could have been cheaper and had more of a variety.

    I liked the size of the rooms and the comfort of the rooms. The modern design was appealing and the hotel was very clean. The staff was very friendly and helpful. There was great amenities and the pool area was clean and stocked with plenty of towels.

    Stayed in August 2023

  • Reviewed: June 20, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 3 nights

    Many hotels offer complemenatary coffee. This one does not.

    The food that we ordered from the cafe was a little pricey.

    Stayed in June 2023

  • Reviewed: May 23, 2023

    9.0
    Clean, comfy and close.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    There wasn’t a lot of breakfast options, and they were expensive. I wish they had offered a continental breakfast.

    The property was clean and updated. The rooms were clean and smelled great, and the bed was super comfy.

    Stayed in May 2023

  • Reviewed: April 23, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Air conditioning a little loud but typical for hotel

    Staff exceptional, facilities very nice, the coffee and breakfast very good..our room was large enough for family in area to come visit in the room

    Stayed in April 2023

  • Reviewed: April 19, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Paying extra for parking, paying for coffee. That's typically included at the majority of hotels.

    The room was great.

    Stayed in April 2023

  • Reviewed: April 17, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    location: walking distance to train station

    Stayed in April 2023

  • Reviewed: April 10, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Did not like the charge for parking.we had reservations for the restaurant the next day and parked between the hotel and restaurant. Very unfair Also charge for food was way too high just to charge to the room

    Bed was comfortable and room was clean

    Stayed in April 2023

  • Reviewed: March 30, 2023

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    On the day we were to check out at 9:30 am, housekeeping came knocking, and when the door was opened it was hard to understand what she was requesting because she just mumbled something and walked off. Even with me still standing in the door way and asking how i could help her.

    The ambiance was lovely. The room was clean and nice we had enough towels and wash rags

    Stayed in March 2023

  • Reviewed: March 28, 2023

    9.0
    The shower could have been cleaner
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    There was no breakfast

    The location and comfort of the room

    Stayed in March 2023

  • Reviewed: March 6, 2023

    7.0
    Good except for parking ripoff
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Shower floor is narrow and uncomfortable. BIG PROBLEM IS THEY CHARGED $12 FOR PARKING IN A PARKING LOT. THIS WAS NOT DISCLOSED EITHER WHEN BOOKING OR AT CHECKIN, BUT ONLY AT CHECKOUT! SNEAKY DISGRACE!!

    Stayed in March 2023

  • Reviewed: February 23, 2023

    8.0
    very nice for a quick getaway
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    pool outdated

    close

    Stayed in February 2023

  • Reviewed: January 29, 2023

    7.0
    The hotel is very nice and clean but the mattress needs a upgrade and watch out for surprise fees
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bed was extremely uncomfortable. The HVAC unit in the room kept making this extremely loud clicking sound and waking me every 30 minutes. Lastly, I did not like the parking fee surprise at the end of the bill. There was absolutely no reason for a “daily parking” fee.

    I did not eat the breakfast during my stay .

    Stayed in January 2023

  • Reviewed: December 18, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Extra charge for parking, breakfast and coffee. A little pricey but not unexpected in this location.

    Great location close to anything you might need. Next to good restaurants. Clean, comfortable room and friendly staff.

    Stayed in December 2022

  • Reviewed: September 12, 2022

    8.0
    eh!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    We were assigned a handicap accessible room which had a bathroom devoid of cabinets or table tops to put out my toiletries. Only a sink attached to the wall. Why were we assigned this room? We didn't ask for it. Also they charged you extra 10.00 for parking! When has an American convenience hotel charged me for parking?

    there was no breakfast, no continental breakfast either. the coffee in the room of Course is sub par so I went to the Starbucks in the lobby. They had no breakfast sandwiches, not even croissants. a plain bagel was 5.00!

    Stayed in September 2022

  • Reviewed: May 18, 2022

    8.0
    Friendly staff, quiet property
    • Business trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    Probably due to Covid, the bar/restaurant was woefully under-stocked so no chance of grabbing a late dinner after arriving. Ice machines only on 2 of the 5 floors? Weird. Pillows were like crackers.

    Very friendly staff. Quiet, large rooms if a little dated. Free, decent wifi, two outside restaurant choices right next door (NOT gourmet, but decent food for a late night arrival).

    Stayed in May 2022

  • Reviewed: May 2, 2022

    7.0
    Ok but not worth the price we paid.
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Quieter and less disruptive

    The television went off at 2am by itself with a thank you for staying message. It woke me up and was definitely not appreciated since we had to be up at 4:30 for a dance competition. Some to look into that?

    Stayed in May 2022

  • Reviewed: April 12, 2022

    8.0
    It was good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    No shuttle to airport

    Had no breakfast

    Stayed in April 2022

Showing 1 - 25

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