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Reviews of Courtyard by Marriott Portsmouth This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1000 Market Street, Portsmouth, NH 03801, United States of America

#9 of 23 hotels in Portsmouth

Guests' Choice

Review Score

Based on 200 hotel reviews

8.4

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.8

  • Location

    8.6

  • Facilities

    8.7

  • Staff

    8.8

  • Value for money

    8.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 25, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I don't understand why I have to ask for fresh towels and then walk down to the front desk to get them on the second day of our stay.

    Stayed in April 2024

  • Reviewed: April 4, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bed in room 335 was very soft and indented nearest the bathroom. Should be replaced. Would love to see just free coffee in the lobby with cream or milk, since no complementary breakfast. Also the drain stopper in the bathtub wasn't working so couldn't have a bath.

    Close to highway, restaurants near by and on site.

    Stayed in April 2024

  • Reviewed: March 16, 2024

    9.0
    All in all, staff was great, property was clean, room was spacious and clean. Would stay again.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    We wished there was a hot tub, not just a pool. That was a disappointment. Also, tap water in the lobby, was the worst tasting water ever! Maybe provide a complimentary bottle of water for each guest at check-in?

    Breakfast was delicious. I had the breakfast quesadilla, and my sister had the breakfast sandwich. We sat near the 2 sided fireplace, which made for a nice atmosphere.

    Stayed in March 2024

  • Reviewed: February 19, 2024

    9.0
    Clean and friendly
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Clean room and friendly staff!

    Stayed in February 2024

  • Reviewed: February 5, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    We have short term rentals in the NH area and they were booked for the weekend but we didn’t want to go home so booked last minute on our drive through booking. I was disappointed by the customer service when I got there almost like she was offended that we booked with a third party. The lady at the desk was nice but our reservation didn’t go through in time and she didn’t have us or see that it was already paid for. She got someone from the back who couldn’t even be bothered to come out. Basically said it was my problem and I should call booking. Not exactly what I planned to do on my mini vacation. Anyway though it was rude and the customer service was lacking. It eventually worked out but don’t use a third party if ur hotel is clearly not into that. Lesson learned and I won’t stay here again. I like to feel welcomed when I walk into a property.

    The rooms were nice and clean and I liked that they had a shuttle to town.

    Stayed in February 2024

  • Reviewed: February 4, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    I booked the room for the price of $123. Checked in and was charged $150.

    Very comfortable couch & bed in the room. Plenty of space, very clean. No complaints.

    Stayed in February 2024

  • Reviewed: January 29, 2024

    9.0
    Location, cleanliness and staff.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Spacious, clean rooms and friendly staff.

    Stayed in January 2024

  • Reviewed: January 29, 2024

    7.0
    It worked for us.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Needed a hair dryer.

    Location was good, staff was friendly and room was clean

    Stayed in January 2024

  • Reviewed: January 18, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Not having coffee provided in the lobby

    Breakfast was not included. Receptionist was exceptionally nice. Room was large and comfortable. Lobby did not provide coffee unless you paid for Starbucks.

    Stayed in January 2024

  • Reviewed: December 31, 2023

    8.0
    Overall a good stay. Room was nice, comfortable.
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The doors need better insulation. You can hear everything in the hall as if your door were open. People’s doors opening and slamming all night and morning.

    Great location, easy access, modern, lots of amenities.

    Stayed in December 2023

  • Reviewed: December 26, 2023

    9.0
    Surprisingly good!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Due to construction, the breakfast advertised wasn't available. Maybe this is why the nightly rate was lower than comparable places.

    Quite a surprise for us! While the hotel is just off I-95, the set-back and insulation compensated, allowing a good night's sleep. The facilities were excellent although the restaurant was still being remodeled. But thanks to a free shuttle to downtown Portsmouth, with a friendly driver giving good tips, we had a great time. We will come back.

    Stayed in December 2023

  • Reviewed: December 14, 2023

    8.0
    Positive experience, will recommend to friends
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom fan was very loud

    Quality and cleanliness Friendly attentive staff Clean room

    Stayed in December 2023

  • Reviewed: October 26, 2023

    8.0
    A Nice Hotel In A Wonderful City
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    It’s unfortunate that the property does not enforce their Guests that smoke to do so away from the entrance of the hotel; Guests that are arriving or leaving have to walk past this and it is not a great impression. The smell also lingered horribly into the lobby of the hotel.

    The location of the property was great; nicely tucked away but very close to downtown Portsmouth and the shopping outlets and restaurants. The property is well taken care of and kept very clean.

    Stayed in October 2023

  • Reviewed: October 26, 2023

    8.0
    Friendly and helpful staff
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    There was no proper dining room, just a lobby. The morning we were there, the coffee machine was broken, so we ended up having breakfast downtown.

    The staff were very helpful, friendly and accommodating. Special mention to Kelsey. They offer a free shuttle service to downtown which we appreciated. The room was comfortable.

    Stayed in October 2023

  • Reviewed: October 1, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Room was not what I expected for the amount of money I spent. There was a chair in the room that was terrible. No way I would sit on it.

    Didn’t eat breakfast. Location was good

    Stayed in September 2023

  • Reviewed: September 18, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room with Sofa Bed and Adapted Tub - Mobility and Hearing Accessible
    • Stayed 1 night

    Fridge was broken and kind of smelly/hot. When I told front desk at checkout they didn't offer me anything. Coffee bar closed before check out.

    Pool, size of bed and room. Staff who checked us in were VERY nice. No kids around. Quiet.

    Stayed in September 2023

  • Reviewed: September 3, 2023

    9.0
    Warm, welcoming staff.
    • Leisure trip
    • Group
    • King Room
    • Stayed 1 night

    The cost was a bit pricey.

    The berry waffles were delicious!

    Stayed in September 2023

  • Reviewed: August 27, 2023

    9.0
    Clean convenient location
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Not many balcony rooms which we woods have preferred.

    Nice convenient location somewhat close to our sons school.

    Stayed in August 2023

  • Reviewed: July 26, 2023

    8.0
    Very nice place
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night

    Very clean. Nice staff

    Stayed in July 2023

  • Reviewed: July 9, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    NEVER IN A MARRIOTT WITH NO BREAKFAST INCLUDED OR EVEN COFFEE AND WATER INCLUDED UPON ARRIVAL. JUST MACHINE'S

    NO BREAKFAST

    Stayed in July 2023

  • Reviewed: June 12, 2023

    8.0
    very comfortable
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    staff too busy to answer phone requesting shuttle

    clean, well appointed, quiet, very comfortable bed, friendly staff

    Stayed in June 2023

  • Reviewed: April 18, 2023

    7.0
    Fun place close to town and the shuttle driver was amazing!!!
    • Leisure trip
    • Group
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bed was too soft and highway was too loud. No napkins..cobwebs in ceiling corners..no time set on clock and a blue corn chip on floor

    Didn't eat breakfast.

    Stayed in April 2023

  • Reviewed: March 14, 2023

    9.0
    Great with one exception of the pool.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    One of the reasons we booked here was a good price and the pool. When we checked it out for location around 8:30 all seemed fine, though no one was swimming. Went back to our room and got my suit on and came to the pool, with a sign saying Pool Closed due to maintenance. Turns out it would have been opened at 10 but you wouldn't know that. Should have been posted when it would be open.

    The room was exceptional. Loved the extra space, couch and desk space. separate toilet /shower from the sink. Lots of electrical outlets. Bed was great.

    Stayed in March 2023

  • Reviewed: February 13, 2023

    9.0
    Wonderful staff and super clean.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Some of the wood fixtures in the room were pretty beat up and could use a sand and stain.

    Great location. Staff was kind and friendly. The hotel was clean and had good amenities. Breakfast wasn’t included but we did order and it was delicious.

    Stayed in February 2023

Showing 1 - 25

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