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  5. Reviews of Crowne Plaza Hotel Portland-Downtown Convention Center, an IHG Hotel

Reviews of Crowne Plaza Hotel Portland-Downtown Convention Center, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1441 Northeast 2nd Avenue, Portland, OR 97232, United States of America

#63 of 137 hotels in Portland

Guests' Choice

Review Score

Based on 1036 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    8.3

  • Facilities

    8.3

  • Staff

    8.4

  • Value for money

    7.8

  • Free WiFi

    8.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 20, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    I was hoping to get the shuttle to the airport, but ran later than when I was ready to go. I was not given a schedule at check in.

    Stayed in March 2024

  • Reviewed: March 11, 2024

    8.0
    Quick stay for a Trailblazers game
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Friendly staff

    Stayed in March 2024

  • Reviewed: February 29, 2024

    8.0
    Good Value!!
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The snack store was expensive and poorly managed.

    Location and value was perfect for Moda Center

    Stayed in February 2024

  • Reviewed: February 16, 2024

    9.0
    Wonderful
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds - Disability Access
    • Stayed 6 nights

    I didn't like how they did not have housekeeping clean the rooms every day. They have a "five-day" policy in place that limits how often your room is refreshed. If a customer is paying full price for each day they stay in the room, they should receive full services each day just like on the first day, which includes a full cleaning.

    I liked the cleanliness, spaciousness, and overall appealing design of the room. I especially liked their guest laundry service, as that was such a treasure to have in any hotel, especially when traveling. I liked the secured lobby and elevator entry as it made me feel safe.

    Stayed in February 2024

  • Reviewed: January 26, 2024

    9.0
    Despite the coldest winter storm ever. The hotel was welcoming, prepared and the food was awesome
    • Leisure trip
    • Family with young children
    • Executive Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    N/a

    Clean, good food, helpful and thoughtful staff.

    Stayed in January 2024

  • Reviewed: January 21, 2024

    9.0
    Comfortable and clean place to stay.
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night

    The soup at the restaurant was very salty - not very good.

    Room and Bed.

    Stayed in January 2024

  • Reviewed: January 12, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Staff are friendly and helpful. When I asked for a set of cutlery, folks were ready to help without any ask of me.

    Stayed in January 2024

  • Reviewed: January 2, 2024

    8.0
    Great service comfy beds and good facilities. Rate this place
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Location to downtown.

    The staff at front desk were brilliant and welcoming. Good beds, good restaurant and gym facilities along with good laundry facilities. Not right downtown however trolley close by and they offer a shuttle from the hotel.

    Stayed in December 2023

  • Reviewed: December 13, 2023

    9.0
    Go Blazers!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    One of the drinks we ordered at dinner wasn’t good and the breakfast I ordered in the morning was gross.

    I love the location and the comfy bed.

    Stayed in December 2023

  • Reviewed: December 6, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room with Roll-In Shower - Hearing Accessible
    • Stayed 1 night

    Roll in shower

    Stayed in November 2023

  • Reviewed: December 3, 2023

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    Lots of hair in the bathtub and clumps of hair on the floor. Not willing to take a shower after that. Ewww

    Good location. Kind staff. Comfy bed.

    Stayed in December 2023

  • Reviewed: November 28, 2023

    9.0
    I would have been perfect but the amount of homeless around the premises is overwhelming.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The location as well. Too many homeless and bad odor outside the premises

    The location to the event I was attending

    Stayed in November 2023

  • Reviewed: November 28, 2023

    7.0
    Will stay here again
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    How close it is to the Moda Center The restaurant food is great

    Stayed in October 2023

  • Reviewed: November 28, 2023

    8.0
    Stay was fine
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The thjng is , it’s not the property it’s the whole cancellation. I called to cancel reservation almost 2 months in advance because the concert was postponed and you booking.com wouldn’t cancel my reservation. Very disappointed in your company

    Clean, close to venue that we were supposed to be going to

    Stayed in November 2023

  • Reviewed: November 26, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    It was very nice, clean and well kept. The front desk staff were nice but very short and seemed irritated when we were asking questions. The restaurant was amazing. Overall a great stay and we would gladly stay again. Within walking distance of the moda center is great

    Stayed in October 2023

  • Reviewed: November 23, 2023

    7.0
    Mostly great, a few ADA issues
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds - Disability Access
    • Stayed 3 nights
    • Submitted from a mobile device

    I nearly slipped in the shower, despite all of the bars to help me stand up. Also the tub is very narrow so someone who needed a shower chair would not be able to use the facilities in this room, that was marketed as accessible. The threshold from the entryway into the bedroom part of the suite was almost too narrow for a wheelchair. These are somewhat minor complaints but I feel that if these issues are rectified, not only would you be more ADA compliant, I would be able to recommend other disabled people to stay here. But right now if they are more disabled than I am, I would not recommend it.

    It was almost everything I needed it to be, and anything that I felt was missing was easily obtained by request through calling the front desk.

    Stayed in November 2023

  • Reviewed: November 20, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    The bed was way too high I had to jump to get up there. I’m 5’1. I can’t imagine my elderly Mother trying to sleep in your hotel.

    Stayed in November 2023

  • Reviewed: November 20, 2023

    8.0
    It was a wonderful stay, we enjoyed ourselves! Thank you!
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Coffee stops at 6 am

    We love the pool and hot tub! Location was perfect and the staff was very lovely. I think the only thing was they quit serving coffee at 6am . A hotel like this I would normally expect coffee at least till 10 at the earliest on a weekend. But they nicely gave me a cup from the restaurant.

    Stayed in November 2023

  • Reviewed: November 9, 2023

    9.0
    Great place for a Portland stopover.
    • Leisure trip
    • Solo traveler
    • Standard Room
    • Stayed 1 night

    The hotel staff was the friendliest I have ever encountered. From Randy at the front desk to the shuttle driver to restaurant staff to housekeeping everyone was welcoming and eager to help. I loved the fact that there is a maxi stop across the street and a terminal several blocks away. The bed was very comfortable and the room pleasant.

    Stayed in November 2023

  • Reviewed: October 25, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Don’t necessarily like staying the night in Portland but this was a good stay.

    Nice gated parking. Wonderful room

    Stayed in October 2023

  • Reviewed: October 16, 2023

    8.0
    Nice place for easy access & the pool/hot tub
    • Leisure trip
    • Family with young children
    • Executive Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Paying over $300 fir one night & no breakfast Except paying $25 for a buffet

    The location for a concert at the Moda center

    Stayed in October 2023

  • Reviewed: October 16, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Convenient location, clean rooms, friendly staff

    Stayed in October 2023

  • Reviewed: October 11, 2023

    8.0
    Nice hotel but Portland is not the city it used to be.
    • Business trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Disability Access
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Rooms were clean, comfortable and quiet. No street noise!

    Stayed in October 2023

  • Reviewed: October 4, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Paying $25 only to have an onsite event take up all available parking spots. It seems as though they'd subtract spots for guests who paid to park, from the spots they sold for the event.

    Clean, classy hotel bar and restaurant on site Freidly staff

    Stayed in October 2023

Showing 1 - 25

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