Reviews of Crowne Plaza Hotel & Resorts Fort Lauderdale Airport/ Cruise, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
455 State Road 84, Fort Lauderdale, FL 33316, United States of America
#73 of 148 hotels in Fort Lauderdale
Guests' ChoiceReview Score
Based on 1547 hotel reviews
7.9Score breakdown
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Cleanliness
8.6
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Comfort
8.6
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Location
8.5
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Facilities
8.2
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Staff
8.1
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Value for money
7.7
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Reviewed: April 23, 2024
Keishla
Puerto Rico33 Reviews2 helpful votes9.0“It’s perfect for staying before your cruise.”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Our room was close to the street so it was very noisy. Lots of cars and ambulances sirens.
The location is perfect very close to the airport and cruise port. The room was clean, modern and very comfortable.
Stayed in April 2024
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Reviewed: April 22, 2024
Judy
United States of America19 Reviews3 helpful votes9.0“Good hotel close to airport and cruise port”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Close to airport and cruise port. Check-in took a bit longer than should have. Only one person working desk. Really should have had more. When the second employee came in to help at the desk, his remark under his breath was louder than I think he meant it to be. There were lots of guests to check in, and I can only assume he wasn't happy about that. But the first gentleman at the desk was working hard and helping people best he could. Within walking distance to very good pizza restaurant. I would suggest taking a Lyft or Uber to cruise port instead of hotel's shuttle.The shuttle charge is $15 per person. It cost us $12 total with a lyft. The room itself was clean and comfortable.
Stayed in April 2024
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Reviewed: April 20, 2024
Mayfield
United States of America1 review9.0Wonderful- • Leisure trip
- • Family with young children
- • Queen Room - Disability Access
- • Stayed 1 night
- • Submitted from a mobile device
Larger rooms would benefit from overhead or recessed lighting. Also, a love seat would benefit the accessibility rooms.
Very clean and quiet.
Stayed in April 2024
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Reviewed: April 17, 2024
Julia
United Kingdom2 Reviews8.0“Perfect for an overnight stay prior to a cruise”- • Leisure trip
- • Group
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Large rooms and very comfortable beds
Stayed in April 2024
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Reviewed: April 12, 2024
Patrick
Canada9 Reviews9.0“all in all good”- • Leisure trip
- • Couple
- • Executive King Room
- • Stayed 1 night
Pick up at airport took almost 1 hr.
Very close to cruise port
Stayed in February 2024
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Reviewed: April 12, 2024
Richelette
United Kingdom5 Reviews1 helpful vote8.0“Nice clean hotel room with wonderful outdoor swimming pool with views of Miami”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
We had to pay for breakfast separately.
Close proximity to cruise port
Stayed in March 2024
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Reviewed: April 11, 2024
Mary
United States of America1 review8.0“Sufficient for a one night stay before boarding a cruise ship.”- • Leisure trip
- • Couple
- • Queen Room - Disability Access
- • Stayed 1 night
- • Submitted from a mobile device
I booked a handicapped room and was disappointed to find its location at the far end of the hall, which was a long, long walk. Terribly inconvenient for anyone with mobility issues. The room itself was not well lit. Better to situate the room close to the elevators, and with more lighting.
Excellent location for anyone traveling to or from the cruise port area.
Stayed in April 2024
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Reviewed: April 11, 2024
Barbara
Australia19 Reviews3 helpful votes8.0“Ideal for pre cruise stays.”- • Leisure trip
- • Couple
- • Executive King Room
- • Stayed 1 night
- • Submitted from a mobile device
The area surrounding the hotel is quite industrial you have to get taxis to go to the harbour or shops its not pleasant to walk anywhere. The beds were so high I literally couldn't get on without help, but I'm quite short and they were super comfortable.
Close to Airport and Cruise Terminal. The hotel was clean and modern the bathrooms were great with walk in showers not those awful step over bath type.
Stayed in April 2024
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Reviewed: April 10, 2024
Anthony
Bahamas2 Reviews8.0“Overall we enjoyed our short stay at the hotel and we have stayed there a few times before”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Some of the staff on the floors either couldn’t or didn’t want to speak English
It was nice and comfortable and convenient
Stayed in March 2024
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Reviewed: April 8, 2024
Lepore
United States of America1 review8.0Very Good- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
It was very clean, staff was friendly location was great for our need. And the shuttle driver was exceptional and helpful.
Stayed in March 2024
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Reviewed: April 7, 2024
Carol
Canada1 review7.0Good- • Leisure trip
- • Couple
- • Queen Room - Disability Access
- • Stayed 1 night
- • Submitted from a mobile device
The shuttle service. We contacted the hotel from the airport to arrange for a shuttle. The person we talked to didn’t seem to know anything about a shuttle. We were then told it would be there in 20 minutes. We waited 30 minutes and a shuttle never came. We ended up getting a taxi to the hotel. The the next day when we enquired about the shuttle it was $15.00 a person and a taxi was a flat rate of $20.00. We were very disappointed in the shuttle service.
Stayed in March 2024
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Reviewed: April 6, 2024
James
Canada1 review9.0“Great quality hotel”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
Dinner in the restaurant was excellent. The pickup from the airport was quite seamless. The transfer to the ship was great.
Stayed in March 2024
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Reviewed: April 5, 2024
Alice
United States of America1 review9.0“Very comfortable one night stay for an unexpected overnight layover! I wish I could've stayed longer”- • Leisure trip
- • Couple
- • Room Selected at Check-In
- • Stayed 1 night
I didn't like the quality of the breakfast buffet. The quality of the food was subpar given the price.
The beds were so soft and comfortable. The bathroom was also fully stocked with many towels and full-sized toiletry bottles. The room was also very spacious!
Stayed in April 2024
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Reviewed: April 3, 2024
Teresa
United States of America3 Reviews9.0“Overalls stay was ok.”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
Breakfast was expensive for a buffet with the same food that is provided complementary at most other IHG hotels.
Room, convenient shuttle.
Stayed in March 2024
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Reviewed: April 2, 2024
Koreen
Canada1 review9.0Wonderful- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
The breakfast was great. Servers were very friendly
Stayed in March 2024
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Reviewed: March 31, 2024
Julia
United States of America5 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Travelers with friends
- • Room Selected at Check-In
- • Stayed 1 night
- • Submitted from a mobile device
Location and shuttle service
Stayed in March 2024
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Reviewed: March 31, 2024
Angela
New Zealand16 Reviews1 helpful vote8.0“Our honeymoon cruise”- • Couple
- • King Room
- • Stayed 2 nights
- • Submitted from a mobile device
Great location for port for our cruise
Stayed in March 2024
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Reviewed: March 28, 2024
Vivian
United States of America6 Reviews7.0Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
High beds are diffucult to get into TV difficult to use
Stayed in January 2024
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Reviewed: March 28, 2024
Jacqueline
United Kingdom7 Reviews2 helpful votes7.0“Nice place but buyer beware of pre authorisation delays to refund.”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Hotel took a preauthorisation for the price of the room for the one night stay plus a deposit freeze - $372.55. We paid the full amount on departure separately from an other bank account. Hotel says they released the preauthorisation freeze from my own account on our departure day (7 March). It’s now 28 March and still no funds have been returned to my bank account. Chased twice to hotel (first saying be patient we have released the money on 7 March). No reply to second chase a few days ago. Buyer beware. It would have been a nice stay if not for the hassle now of getting my money back. Other reviews suggest this is a frequent occurrence for Crowne Plaza. Come on CP. Get that glitch sorted.
Really accessible for cruise port. Comfortable room. Good welcome at reception in very early morning.
Stayed in March 2024
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Reviewed: March 28, 2024
Kenneth
United States of America13 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Queen Room - Disability Access
- • Stayed 1 night
- • Submitted from a mobile device
Paying $20 to park that's too much maybe $10 Would be better
Clean near port
Stayed in March 2024
-
Reviewed: March 23, 2024
Barbara
United States of America1 review7.0Good- • Leisure trip
- • Couple
- • King Room
- • Stayed 2 nights
- • Submitted from a mobile device
There wasn't a safe in the room so I had to carry my money and valuables with me. I didn't want to leave anything in a safe at the front desk even if there was one. The lobby was basic, no where to get a drink and relax. We were at the hotel for 2 days and the bill was over eighth hundred dollars. We will not stay there again.
The hotel was clean and comfortable.
Stayed in February 2024
-
Reviewed: March 23, 2024
Amanda
United States of America1 review7.0“Good”- • Leisure trip
- • Group
- • Executive Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Hot water could've lasted longer.
Restaurant and good location.
Stayed in February 2024
-
Reviewed: March 23, 2024
Stephen
Canada11 Reviews8.0Very Good- • Leisure trip
- • Couple
- • King Room - Disability Access
- • Stayed 2 nights
- • Submitted from a mobile device
The shuttle service was chaotic and took a long time
Location is close to the port which is what we wanted, however there is nothing to do in the area, no coffee shop, no stores etc
Stayed in February 2024
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Reviewed: March 21, 2024
Gerald
United States of America29 Reviews3 helpful votes8.0“It was ok”- • Solo traveler
- • King Room - Disability Access
- • Stayed 1 night
- • Submitted from a mobile device
N/A
It was a nice building
Stayed in March 2024
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