Reviews of Deadwood Gulch Resort, Trademark Collection by Wyndham This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
304 Cliff Street, Deadwood, SD 57732, United States of America
#25 of 31 hotels in Deadwood
Guests' ChoiceReview Score
Based on 915 hotel reviews
7.8Score breakdown
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Cleanliness
8.4
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Comfort
8.4
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Location
8.3
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Facilities
7.8
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Staff
8.5
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Value for money
7.9
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Free WiFi
7.9
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Reviewed: April 17, 2024
Sherry
United States of America1 review8.0Very Good- • Leisure trip
- • Family with young children
- • King Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
The rooms were nice and clean. They had nice place to sit out back. Relatively pretty quiet
Stayed in April 2024
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Reviewed: April 15, 2024
Celisse
United States of America6 Reviews9.0“This hotel was really nice to stay at, I would definitely recommend it. But if you want to be closer to downtown, maybe”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Thought it was closer to downtown
Having the casino right on the property was very convenient
Stayed in April 2024
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Reviewed: March 31, 2024
Bruce
United States of America4 Reviews9.0“Was there for the Guess Who concert and our stay in was excellent”- • Leisure trip
- • Couple
- • Family Suite with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
N /A
Very nice staff and room
Stayed in March 2024
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Reviewed: March 25, 2024
Lawrence
United States of America29 Reviews1 helpful vote9.0“Very quiet and pleasant”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 3 nights
Extremely quiet and staff very friendly and helpful. Excellent value
Stayed in March 2024
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Reviewed: March 12, 2024
Joe
United States of America8 Reviews9.0“very good”- • Leisure trip
- • Couple
- • Presidential Suite - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
no breakfast
location and all around a great experience
Stayed in March 2024
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Reviewed: March 11, 2024
Darcy
United States of America8 Reviews9.0“Great hospitality & value”- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
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Great location & friendly service
Stayed in March 2024
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Reviewed: February 29, 2024
David
United States of America2 Reviews7.0“Usually a great place.”- • Business trip
- • Group
- • King Room - Non-Smoking
- • Stayed 1 night
I stayed in room 125. The TV was mounted to the wall crooked. Not just a little cooked, but distractingly crooked. The safety latch to the exterior door was only secured to the trim around the door. Every time you open the door, it pulls the trim away from the wall. While checking in, the person at the front desk kept having problems taking my card for incidentals. We tried both my credit card, and my companies card a couple times. Then the room key didn't work the first time and I had to get it reprogrammed.
Everything was very clean and the staff was friendly.
Stayed in February 2024
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Reviewed: February 26, 2024
Jennifer
United States of America1 review7.0Good- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
The bathroom drop ceiling looked like it had mold. The door jam on outer door was broken and poorly put back together.
The view
Stayed in February 2024
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Reviewed: February 22, 2024
Alison
United States of America8 Reviews8.0“This was our first time to Deadwood. Room was quiet, creek view and clean.”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 2 nights
I liked the bed was awesome. The room had view of creek. Access to food was great. Very quiet. Good value.
Stayed in February 2024
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Reviewed: February 16, 2024
Allen
United States of America1 review8.0“Very good”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 2 nights
To close to the exit door that was noisy!
Breakfest
Stayed in February 2024
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Reviewed: January 11, 2024
Brianne
United States of America1 review8.0“I'd stay again but wouldn't spend the extra for a suite”- • Leisure trip
- • Couple
- • Presidential Suite - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The front desk lady seemed annoyed that she had to check me in. She never cracked a smile the whole time we were there. I rented the presidential suite for a birthday celebration- pictures mostly match the ones online although it looked better online. The view from the balcony featured a large mechanical crane. The fireplace didn't work ao we called the front desk. They sent a young kid who looked at it just like I did and said "yeah I don't know how to fix that-im not maintenance" so we didn't get to utilize the fireplace. Next issue was in the bedroom suite- the heater unit didn't work, just blew cold air (it's january)..called the front desk, same kid showed up and just brought us a space heater. There are speakers you can plug into and control from each room which is really cool, but that wasn't listed on the room description and I didn't know to bring a cable. No cable was provided. Notified them of issues again at check out and was told I booked through a 3rd party so no discount or apology was offered for me.
Facility was clean, nice lotto machines and gaming floor was clean, indoor smoking patio, offered free shuttle service to main street deadwood. Bar staff was friendly . jacuzzi tub was great-shower was nice too!
Stayed in January 2024
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Reviewed: January 7, 2024
Ellen
United States of America1 review9.0“Great and plan to return someday”- • Leisure trip
- • Solo traveler
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Spacious room, great water pressure for the shower and a great hot tub!
Stayed in January 2024
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Reviewed: December 13, 2023
David
United States of America2 Reviews9.0“Great place”- • Business trip
- • Solo traveler
- • King Room - Non-Smoking
- • Stayed 1 night
My room was great. But I did see a cracked door in the hallway. Plus there was a sign in the hallway that wasn't re-hung well.
Check in was easy. Receptionist was polite. Room was clean.
Stayed in November 2023
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Reviewed: October 26, 2023
Loren
United States of America1 review8.0Very Good- • Business trip
- • Solo traveler
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Staff was great. Rooms were spacious
Stayed in September 2023
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Reviewed: October 24, 2023
Debra
United States of America3 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Honeymoon Suite - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Price a little high
Nice and settled in the wooded area
Stayed in September 2023
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Reviewed: October 19, 2023
Rosenberg
United States of America1 review8.0Very Good- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 2 nights
Didn't like that breakfast wasn't included at least coffee/the coffee in the rooms is awful
Clean and the beds are comfortable
Stayed in September 2023
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Reviewed: October 15, 2023
Carolyn
United States of America1 review8.0Very Good- • Leisure trip
- • Travelers with friends
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Multiple people on staff, ar varioua timea throughout the day had no idea what times the trolley would be stopping there.
Price waa excellent, friendly staff, very clean
Stayed in September 2023
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Reviewed: October 15, 2023
Patrick
Ireland17 Reviews2 helpful votes9.0Wonderful- • Leisure trip
- • Travelers with friends
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Deadwood is a Casino town. Almost every premises has gaming. The Deadwood is no different with hundreds of gaming machines all over the ground floor.
The price is excellent. Roughly $100 a night. Rooms are super
Stayed in October 2023
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Reviewed: October 14, 2023
Sean
Ireland69 Reviews1 helpful vote8.0“Convenient for touring.”- • Leisure trip
- • Family with young children
- • King Room - Mobility Access/Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
There wasn't enough disabled parking spaces for the disabled guests.
The location of the property is ideal for touring around the area and the Black Hills in general.
Stayed in September 2023
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Reviewed: October 13, 2023
Don
United States of America43 Reviews5 helpful votes8.0“Comfortable Room”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 3 nights
There was no elevator to the 2nd floor in the wing we were in. It was difficult for our daughter to navigate the stairs with a hip that needs replacement. The reservations were made months in advance and a request had been made for 1st floor rooms. At check in we were advised that if we had shown up a few hours earlier we would had received 1st floor rooms but a busload came in and they got the rooms. Doesn't seem right.
Staff honored request to group rooms for our extended family.
Stayed in September 2023
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Reviewed: October 12, 2023
Richard
United States of America24 Reviews8.0Very Good- • Leisure trip
- • Solo traveler
- • King Room - Non-Smoking
- • Stayed 3 nights
noisy srairwell next to room
Stayed in October 2023
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Reviewed: October 10, 2023
Ronald
United States of America1 review8.0Very Good- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The bed was very firm. The person upstairs paced for most of the time. Luckily he left early in the morning.
The trolley was very convenient to downtown. Didn't have to worry about parking. The location was nice because it was away from the congestion of downtown.
Stayed in October 2023
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Reviewed: October 9, 2023
Laura
United States of America7 Reviews8.0“Great Place to stay!!”- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 3 nights
Trolley was ALWAYS running late , perhaps a Shuttle during big and Busy events would be a great investment for this Hotel.
Great hotel in a BEAUTIFUL location.. Great place to stay... It was Clean and staff was Friendly .. We love this Hotel..
Stayed in October 2023
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Reviewed: October 7, 2023
Sharon
United States of America1 review8.0Very Good- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
Noisy parking lot--should have requested room on the back side.
Comfy room & friendly helpful staff.
Stayed in September 2023
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