443 Main Street, Niagara Falls, NY 14301, United States
#30 of 45 hotels in Niagara Falls
Guests' ChoiceBased on 2424 hotel reviews
6.9Cleanliness
7.4
Comfort
7.5
Location
8.5
Facilities
7.0
Staff
7.9
Value for money
6.7
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End of dialog contentReviewed: 13 April 2024
Kathleen
United Statesbathroom door had a very loud squeal.
was close to the falls and the other tourist places.
Stayed in April 2024
Reviewed: 8 April 2024
Ilmar
CanadaGreat location and helpful staff!
Stayed in April 2024
Reviewed: 1 April 2024
Myanna
United StatesHeating furnace running too loud all night. Heated pool was too cold.
Starbucks on site is a plus
Stayed in March 2024
Reviewed: 31 March 2024
Asif
CanadaThe washroom size, the bugs in the washroom, Elevators and the surrounding were not clean and had a bit of odour
Liked the room size, not too bad
Stayed in March 2024
Reviewed: 17 March 2024
Greg
United StatesThe restaurant and bar were not open, nor was the Starbucks located in the lobby. The property did not inform the guest when booking they were closed. This property charges you $20 a day to park your car in the lot.
The room was clean as was the property, the staff is friendly and accommodating. I loved the pillows not the typical cheap hotel pillows.
Stayed in March 2024
Reviewed: 7 March 2024
Glorimar
United StatesMattress was dirty and uncomfortable
Room was great, mattress was horrible
Stayed in March 2024
Reviewed: 4 March 2024
Kyle
United StatesNo breakfast, restaurant not opened, guest service wasn’t the nicest. Also $30 a night for parking is outrageous.
Location
Stayed in March 2024
Reviewed: 22 February 2024
John
United StatesWe paid what I felt premium dollars for an average room. The mattress was very uncomfortable. And hotel renovations seemed cheap.
I liked the location and the staff.
Stayed in February 2024
Reviewed: 13 February 2024
Shauna
CanadaNot servicing the rooms daily
The location and amenities
Stayed in February 2024
Reviewed: 7 January 2024
S80c08
United Arab EmiratesEvery Thing was good
Every Thing was good
Stayed in December 2023
Reviewed: 5 January 2024
Michael
United Statesn/a
location.
Stayed in January 2024
Reviewed: 4 January 2024
Anna
CanadaGreat value for new years eve
Stayed in January 2024
Reviewed: 3 January 2024
Lindsey
United StatesThe pool was freezing
The staff and bartender was amazing. Not much of a selection on alcohol.
Stayed in January 2024
Reviewed: 1 January 2024
Johyun
United StatesThey charged parking fee 19.95/day
Stayed in December 2023
Reviewed: 1 January 2024
Momof41973
United StatesThe room was a bit dated Hallway rug was dirty Pool was cold and the floor crumbly Staff was not friendly Charge 20 to park there
The pillows were comfortable
Stayed in November 2023
Reviewed: 1 January 2024
Pawan
United StatesRooms should have been more clean
Location
Stayed in December 2023
Reviewed: 29 December 2023
Yaniv216
United StatesThe fact we had to pay $20 (so overpriced )for parking on Christmas Eve even though the parking lot was basically empty and the entire town was open. The fact it's not on the main description on booking doesn't say it clearly. The guy at the front desk was very rude when we talked about that issue. We are not going to return there.
Location and price of the room
Stayed in December 2023
Reviewed: 29 December 2023
Olfa
United StatesStaff cheating
Location
Stayed in December 2023
Reviewed: 14 December 2023
Adrianna
United StatesThey need to steam clean the suites, the pillow on the couch looked like there was blood stains, the rug had all sorts of stains, lights above the tv didn’t work, the staff doesn’t tell you much about the room or the amenities in the room, ie steam shower and the the curtains are operated by a switch…
Stayed in December 2023
Reviewed: 10 December 2023
Zinan
United StatesWe booked Wellness room, but the room was killing us due to the machine made huge glitching noise during the night, it was loud and unable to sleep. It was killing us! Geez!!! The machine made us so unwell.
Right in front of rainbow bridge. An explosion happened on 11/22 right before our trip, border was closed, when we arrived on 11/23, border still closed until around 7pm, our room face to the bridge, we saw what was going on there, we were able to see both side either ready to reopen or not, cuz the next day we needed to go to Canada. Luckily they reopen on 23rd evening. It’s understandable that on thanksgiving, everything was closed, but hotel front desk still has beverage drinks and snacks to offer, Niagara Falls area is sooo quiet and empty in winter, but if you need to head to Canada, this hotel is perfect location, right in front of the border’s driveway lol! Walk or drive through the border? It’s up to you.
Stayed in November 2023
Reviewed: 6 November 2023
Jaa
United StatesCould of been a little more cleaner and the parking is terrible but other than that i enjoyed my stay
The lady at check in was nice and professional no complaints
Stayed in November 2023
Reviewed: 2 November 2023
Sydney
United StatesThere was hair on the bathroom floor and a few stains on the mattress.
Location was amazing, beds were comfortable
Stayed in October 2023
Reviewed: 25 October 2023
Mark
United StatesThe $20 a night for parking was a ripoff . No reason to charge anything .
Stayed in October 2023
Reviewed: 24 October 2023
Sumeer
Singaporewas not provided room facing Canada
Stayed in September 2023
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