The small parking lot and how we have to pay every night.

It was near my training.

Stayed in April 2024

My room wasn’t clean and they don’t have smart tv and no microwave in the room

It was close to the convention center for the national boxing tournament

Stayed in March 2024

No hot water. No offer for a discount.

Stayed in November 2023

I liked the price.

Stayed in December 2023

Lil dusty. The transition floor trim was interesting.

Location, comfortable.

Stayed in December 2023

You can tell it’s an older hotel and things were just dirty like walls etc.

Location and friendly staff

Stayed in October 2023

Horrible service at the desk and lack of maid service.

Updated rooms and good cookies

Stayed in October 2023

I got there and wasn't able to get into my room till 530. Also had to take a cold shower since the water heater was down when I got there.

The stay was great. Dinner was fabulous.

Stayed in September 2023

We stayed for 4 days and our room was not fully serviced. Room service did come in on day 3 but only to make the bed. The bathroom was not done. Advertised facilities like a coffee shop and bar were either closed and not available or did not open until later in the day. It turns out it was written in very small print we had to make a specific request to have our room serviced. The pool area looked a bit sad and unappealing. We had issues on our first day connecting to the wifi and the front desk clerk spoke to me as if I was an idiot because the instructions she gave did not work i.e Enter surname and room number. Turned out that we had to enter first name as well as surname. On a positive note the shuttle bus service to the airport was great. The driver was very friendly and helpful with our luggage.

We were in town for a convention so for us the location was great.

Stayed in September 2023

convenience

Stayed in May 2023

The booking on booking.com did not say anything about paying for parking or having to park in a separate area. As we were parking late at night and there were many transients in the area, we didnt really feel safe.

Clean, comfy room.

Stayed in May 2023

The toilet was dirty from outside. Much cheaper accommodation cares more about cleanliness. The receptionist did not help us to extend our stay and we had to make a new reservation via mobile phone, although it was not a problem at another hotel.

Perfect location in the center. Main Street was within walking distance.

Stayed in May 2023

Ada room had no lock or handle on bathroom door, was open hole. Shower drain was clogged, bathroom flooded as did not have proper stops in shower to prevent water from escaping shower area. No welcome books, paper tv guide, no information at all in the room about the hotel. Parking lot was full so we had to park at city center underground. Both elevators in the parking garage were ahut off and locked down. We almost were trapped. Had to call security and someone finally turned on elevator so we could leave and go back to hotel. Hotel was a very long walk especially pushing a wheel chair. This experience was kind of tainted by these issues i juat mentioned and am a little disappointed. Especially since i had to pay $189 for a room that was far below my expectations.

Location, staff, cookies

Stayed in May 2023

a/c didn’t work properly, dirty bathroom!

some staff were helpful

Stayed in April 2023

the young gentleman that cheated us in wasn’t very friendly I tried to make conversation as it took so poop a while to get us settled & he still managed to forget our parking passes - he wasn’t as friendly as the other staff members.

the size of the room was perfect for my family

Stayed in April 2023

Just a simple plain room for the price.

Close to the NCAA Event.

Stayed in March 2023

no bar, edibles to order. $17 to park is high

easy access, clean

Stayed in November 2022

The windows very dirty, coudn't see through. The ac/heat unit awfully loud, I thought the kind is not used anywhere anymore. Not much of a choice in terms of food in and around. Loud gatherings at a nearby plaza.

The room was good size and layout, the bed very comfortable. The hotel staff nice and accomodating. Airport shuttle prompt.

Stayed in October 2022

Limited breakfast, lunch and dinnet options and coffee bar closing at noon

I liked the shuttle to and from.the airport and easy check in

Stayed in October 2022

The bathroom door was hard to open. We had to put weight to open it.

Great location. Friendly staffed so comfy.

Stayed in September 2022

There was some dirt or puke? On the carpet when we got to our room. We were in a hurry so we put a towel over it to get ready for a wedding. Staff walked in not realizing we were in room I guess to clean it. It just got vacuumed. Everything just felt dirty. It was fine, only there for one night but probably wouldn’t stay there again. I got married at Doubletree in Dallas so we always try to stay at one if possible but was a little disappointed. Bed was super comfortable and cookies were great though.

Great location and staff was very nice.

Stayed in September 2022

There was no acceptable meal service, despite the promise.

Location good for my purposes; however, there was no shuttle service despite the promise, and no compensation for this failure.

Stayed in September 2022

Parking could be better it

Cookies were great

Stayed in July 2022

Our room smelled like smoke. The pool was small and had a tin bottom. Rooms seemed old. Carpet was old. Evelators did not worknat times. The maim floor had a water lesk from the ceiling

Entrance and main floor is nice and inviting.

Stayed in August 2022