Leaking roof

The staff was awesome

Stayed in August 2025

Needs to be more updated

The staff is awesome!!

Stayed in August 2025

Our linens were not changed from the previous guests, the sheets smelled of perfume and sweat, and the pillow cases smelled of sweat. They did have the housekeeping manager come up and a very nice housekeeper switched them out in a very speedy amount of time. She did apologize for the original cleaner of the room. Continental breakfast was very impressive with their breakfast options. You can tell the property has pretty recently changed hands and needs to have a lot of maintenance done to it. When you pull in it looks like an abandoned hotel with the old hotels sign covered with tarp. The room was in need of some repair, but the beds were comfortable and met our needs. The pool was nice, clean, they did however have issues keeping the towels stocked, but the front desk was extremely nice and accommodating when we requested them.

The location was central to a lot of things. Close enough to the city but not in the city. The staff is very friendly, and accommodating.

Stayed in August 2025

Noise from freeways

Convenient location. Staff very helpful.

Stayed in August 2025

Elevator broken. Name change caused problems finding the place.

Staff

Stayed in July 2025

The air in the room we couldn't control the air it was stuffy

Location was right by freeway

Stayed in July 2025

No Early Check in. I arrived 1 hr early and I had to wait. I requested earlier check in when booking my room but to no avail

Room temperature and walk in shower and location

Stayed in July 2025

The only issue was when booking on booking.com please tell your customers that there is a deposit that has to be paid before you can check in. It's actually just held but again I was unaware...

It was nice friendly staff especially the lady setting up breakfast she alone will make me stay there again in the near future ..she was hilarious...

Stayed in July 2025

The freeway was so loud on the side that we were in. Could see it and hear the traffic all night. The first night hard to sleep then 2nd night used to it. Could use some updating in the rooms- seemed banged up

Good location for going to a show at Mercedes Benz stadium. Nice breakfast and staff were nice

Stayed in July 2025

The air conditioner didn't work in the room so it was hot at night.

The bed was comfortable, good location to get around Atlanta, hot shower and nice shampoo and conditioner.

Stayed in July 2025

Refrigeration was not working. Multiple Light bulbs out inside of room.

Location

Stayed in June 2025

Brookhaven asked for a $50 security deposit and said it was fully refundable and only gave $40 of it back when we checked out. They said they took out $10 for hospitality. That wasn't right.

The bed was comfy and breakfast was good.

Stayed in June 2025

The crowd can be a bit rough.

The location was great. They seem to have renovated another hotel. The staff were great - especially Troy and the hardworking fellow in the kitchen.

Stayed in April 2025

A $100/night “hospitality” fee was mentioned at check-in that was going to be waived for me. Something about a $5/fee instead. Room rates need to be clear, correct and consistent.

The room was clean and adequate. The breakfast buffet was fine and freshly prepared with better than average coffee.

Stayed in April 2025

my check-in

Room was nice as was the amenities and location. The only issue I had was with check-in when the staff tried to overcharge me.

Stayed in March 2025

No clear sign “ Brookheaven”

Quite

Stayed in March 2025

Some repairs were needed. However, they were very minor. A TV channel list should have been available

Early check-in at no extra charge

Stayed in February 2025

Dirty toilet, and toilet seat. Requested to change but never happened. Carpet was damp with leaking refrigerator.

Location

Stayed in August 2025

The place was uninhabitable—there were holes in the walls, the sink was missing and replaced with a dish bowl, and the front desk associate was unprofessional and rude. This establishment felt more like a homeless shelter than proper lodging. I do not recommend staying here.”

The place was uninhabitable—there were holes in the walls, the sink was missing and replaced with a dish bowl, and the front desk associate was unprofessional and rude. This establishment felt more like a homeless shelter than proper lodging. I do not recommend staying here.”

Stayed in August 2025

Bed bugs

Front desk staff was helpful

Stayed in August 2025

Very clean and welcoming, late-night security. Very clean. Great breakfasts.

Stayed in August 2025

The only thing that could've been better, but definitely not a deal breaker, was the lack of a waffle or pancake maker for breakfast. They had a wonderful variety of breakfast items, but I have a picky breakfast eater that was expecting waffles or pancakes to start her day.

Nice, clean hotel in a great location. We checked in on Saturday evening and De'Angelo (I'm horrible at remembering names, but I'm pretty sure that's it) at the front desk upon check in was amazing. He was very accommodating and ready to help with anything we needed. I always love a great first impression during check in and he provided that plus more. We will definitely be back, mostly thanks to his wonderful welcoming spirit!

Stayed in August 2025

Great location

Stayed in July 2025

Great stay and will come back and stay again.

Stayed in July 2025