300 East Ohio Street, Streeterville, Chicago, IL 60611, United States
#109 of 182 hotels in Chicago
Guests' ChoiceBased on 1018 hotel reviews
8.1Cleanliness
8.5
Comfort
8.5
Location
9.2
Facilities
8.3
Staff
8.5
Value for money
7.8
Free WiFi
8.3
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End of dialog contentReviewed: 19 April 2024
George
United StatesCleaning crews had some minor mistakes
Location
Stayed in April 2024
Reviewed: 16 April 2024
Muthu
United StatesParking was charged
Location was happening and very close to attractions
Stayed in April 2024
Reviewed: 16 April 2024
Mike
United KingdomRoom refreshment poor - no hand soap and only one coffee for 2, not refilled day 2
Great location
Stayed in April 2024
Reviewed: 14 April 2024
Carolina
United Arab EmiratesHousekeeping didn’t make my room… they forgot
Location
Stayed in April 2024
Reviewed: 1 April 2024
Dawn
United StatesStarbucks didn’t stay open late
Easy access to downtown attractions
Stayed in March 2024
Reviewed: 28 March 2024
Kymbre
United Stateslate night check in clerk very rude. I understand it’s the middle of the night but I could barely understand his directions and felt I was bothering him
Stayed in March 2024
Reviewed: 5 March 2024
Joshua
United Statesnothing
helpful staff, good location for Northwestern Medicine Hospital, which was reason for stay
Stayed in February 2024
Reviewed: 2 March 2024
Aloÿs
FranceA lot of space in the room. Good breakfast. Nice staff. If you want to discover Chicago, it's one of the best place to stay: near from Lake Michigan, etc...
Stayed in February 2024
Reviewed: 26 February 2024
Tumica
United StatesThere was dirty linen on both beds. We complained to housekeeping and they immediately came in stripped both beds Dow and replaced everything (including the mattress pads.
Overall it was clean and the staff were friendly and helpful.
Stayed in February 2024
Reviewed: 22 February 2024
John
United StatesThe desk beside the bed could have been closer to the bed.
I like how polite the staff were and the location of the hotel. Also the hotel was very secure.
Stayed in February 2024
Reviewed: 22 February 2024
Deandre
United StatesTate made my stay an experience. Great hospitality and very engaging and knowledgeable.
Stayed in February 2024
Reviewed: 7 January 2024
Jazmin
United StatesNo cash allowed to pay for room even with credit card on file.
I have stayed at this location multiple times. I am overall very pleased with hotel. Location is perfect, rooms are comfy and clean, staff was very nice and welcoming. Only negative comment is when we arrived to check in, I was told that although I had a credit card on file, I wasn't able to pay cash on the room for our stay. That alone almost ruined our trip. Although people have plenty cards these days, Some people still carry cash. Booking sites should list this as cautionary.
Stayed in January 2024
Reviewed: 5 January 2024
Jeff
United StatesElevators over crowded around checkout. 2 of the 6 elevators weren’t accessible on my floor
Location
Stayed in January 2024
Reviewed: 4 January 2024
Andreea
RomaniaThe ventilation system in America is a crime to mankind
Good amenities, good breakfast
Stayed in December 2023
Reviewed: 26 November 2023
Luciana
CanadaRoom needs an update - very old and noisy heating system, shower was not good, bathroom was cold, no extra blankets
Good location, clean room, spacious, comfortable bed and pillows, good bathroom amenities
Stayed in November 2023
Reviewed: 23 November 2023
Joan
United StatesDidn’t have the breakfast, but sure it was good
Stayed in November 2023
Reviewed: 20 November 2023
Misty
United StatesThere wasn’t any body wash in the shower it was empty.
Stayed in November 2023
Reviewed: 19 November 2023
Gail
United Statesdown at the heels. asked for housekeeping but they didn’t come.
big room. comfortable bed. very nice staff. coffee pot in room
Stayed in November 2023
Reviewed: 13 November 2023
Robert
United StatesApp check in/check out. Digital key for elevator and room worked perfectly. Didn’t have to check in/out with desk. Very easy. Room ready hour early. Room clean and comfortable.
Stayed in November 2023
Reviewed: 5 November 2023
Marie
United StatesDinner menu, would have loved to have more options.
Loved the location. The staff of the restaurant was great. The pressure of the water of the shower was exceptional. Overall everything was good! Could stay again at this hotel.
Stayed in October 2023
Reviewed: 27 October 2023
Shabina
Pakistanactually nothing that i did not like except there were few Croissant available . i usually had a late light breakfast with tea and croissant but unfortunately by the time i got to the small take away shop ,housed within the hotel lobby ,they would be finished
the staff was wonderful polite cleanliness was excellent location was good ambience was attractive overall an excellent experience the front desk were so friendly and forthcoming
Stayed in October 2023
Reviewed: 25 October 2023
Tom
Irelandexiting from car park is a nightmare
great location, great staff. Only comment is that would be nicer with a more secluded bar/dining area. But cant fault food and staff
Stayed in October 2023
Reviewed: 24 October 2023
Eniyou
GambiaHousekeeping was not too frequent
Nice location
Stayed in October 2023
Reviewed: 24 October 2023
Emma
United StatesNo breakfast. Little area for snacks and such was a little pricey.
Rooftop pool and seating area was super cute. Very close to the attractions we wanted to do and things we wanted to see.
Stayed in August 2023
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