Towels on demand. We were 5 guests and we neede to ask for 2 towels after entering the room

Nice and comfortable hotel near the city center. Several options of arrival to the city center - bus, underground, Uber etc. Excellent staff and service. Hotel Supermarket service. Good location. Huge room with nice view

Stayed in April 2024

The Place and scenic beauty from the Hotel is excellent

Stayed in April 2024

Our room did not have a microwave. It was an older hotel and I thought the rooms rate were a bit pricey compared to others. It’s an OK hotel but I will be finding another hotel upon our return due to the room size/no microwave inside of room.

The location was perfect. Close to malls, shopping areas, and restaurants. Scenery from the hotel of DC was beautiful.

Stayed in April 2024

The curtains were torn and needed to be replaced.

The location was great .

Stayed in March 2024

The Skydome restaurant staff were rude. They refused to give us a table, put us on waitlist and never called back. They gave preference to outside reservations, not hotel guests. Bad business policies.

The hotel was fine. Room and lobby was great. Breakfast service was excellent.

Stayed in March 2024

Floors were not kept as well as other hotels. There were carpets in hallway that were buckled, and could be a tripping hazard. There were no shower caps.

The hotel had a gift shop, food, and resteraunts. All the people who were there working had a smile and were pleasant. Offered a snack which was a warm and delicious cookie at check in also a nice greeting!

Stayed in March 2024

Parking costs

Kind staff and the warm cookies at check-in were a nice surprise! Seth at the front desk was extra helpful and polite

Stayed in March 2024

Wish the rate I paid included the breakfast

My first time in this hotel and I was glas that it's closer to the mall lol

Stayed in March 2024

Breakfast had variety of options ! It was great ! The staff was very pleasant!

Stayed in March 2024

The bathroom toilet is so old!

The view from the room.

Stayed in March 2024

Room and bed small

The front desk people were very kind and attentive. The SkyDome was an awesome experience. Eating is 10

Stayed in March 2024

The coffee situation

Easy check in and very pleasant experience

Stayed in February 2024

I mentioned the shower, but it was not a deal breaker, just a minor annoyance.

The room was nice, though the shower has seen better days. It worked fine, but felt fragile. Staff was fantastic…professional, helpful, friendly, and welcoming. Everything I needed was within a 15-minute walk.

Stayed in February 2024

Parking garage was difficult to find.

Bed and comforter super cozy. Very clean.

Stayed in January 2024

Although the hotel price per night was cheap, they get you with parking, food, etc. Everything is expensive.

Great location. Just a 10 minute walk to the metro station. The gym, hotel lobby and restaurants are all nice amenities.

Stayed in January 2024

I didn't eat it.wasnt up until late. I have another question, willyouplese check and verify my March reservation, that I made today,for Nashville, Tennessee. Thanks

Stayed in November 2023

Really needs to be spruced up in lobby area. Laminate coming off of table, marble tables cracked. I the smell of marijuana reeked in the hallway to our room, elevators, lobby & outside the door on LL where you pull up & unload/load luggage. If there is no smoking in the room that should mean marijuana also.

Was great location. Accessible. Staff was friendly & very helpful. Food in The Cafe was very good.

Stayed in December 2023

The elevators were difficult to manage initially as no one told us to is the bedroom keys to select the room floor and always ended up in the kitchen floor then transferred to anew elevator until we figured it out. The other minor thing were the trash left on the room floor.

The restaurant on the SD floor was a nice addition to the hotel. The rotating experience was nice for the kids.

Stayed in December 2023

Only minor issues were no ice machine in our floor, no microwave in room and many of the plugs in room did not work

Hotel was wonderful, great location, room was beautiful and beds were comfortable. Service of staff was excellent!

Stayed in December 2023

The carpet in my room was stained and we had to pay $40 a day to park in a congested parking garage.

The location was perfect!

Stayed in November 2023

Travel sustainable

Convenient

Stayed in November 2023

Cost of breakfast and parking was too expensive, but I guess it is parr for the DC location. The heating system could have been quieter.

Location was good, room was clean and quiet, except that the air conditioning/heating system was loud and I had to turn it off for the night.

Stayed in November 2023

The obvious dust on the walls from the vents and the area where the air filter goes was opened.

Location and comfortable bed.

Stayed in November 2023

The manager or whatever came off rude after seeing that I booked my reservation through booking.com, tried to tell me my payment was declined when it clearly wasn't. I told him I drove 3 hours and he had a nerve to laugh and made the comment "what am I supposed to cru about it" it pissed me off and I had held my composure. I literally had to be stern to get the number to figure out what was going on, the guy gave me a phoney number to booking, claimed he called and got the payment less than 5 minutes later after sending me to the chairs in the lobby to call... he was super sketchy, even the lady at the front desk that was the clerk looked at him as if he was wrong. I wish I had his name but again I had drove 3 hours and was tired. He had glasses and I believe was Arabic. His customer service was horrible!

Everything was great

Stayed in September 2023