Accommodation Flights Flight + Hotel Car rentals Airport taxis

Reviews of DoubleTree by Hilton Dallas Near the Galleria 3 stars

4099 Valley View Lane, Dallas, TX 75244, USA

#90 of 151 hotels in Dallas

Guests' Choice

Review score

Based on 122 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9

  • Comfort

    8.7

  • Location

    8.6

  • Facilities

    8.5

  • Staff

    9

  • Value for money

    8.4

  • Free WiFi

    7.8

  • Paid WiFi

    7.3

100% verified reviews

Real guests. Real stays. Real opinions.

Read more
Write a review

Showing 1 - 66

  • Reviewed: 9 May 2018

    8.3
    No microwave in room. Thin comforter on bed. Only one robe, when it should be two at minimum. Was ex
    • Leisure trip
    • Couple
    • Executive King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No microwave in room. Thin comforter on bed. Only one robe, when it should be two at minimum. Was explained that room I paid for was a King Suite, but actually the only thing that I paid for was the fact that it was on a private floor.

    The room was cozy. Very nice view and nice size bed.

    Stayed in May 2018

  • Reviewed: 8 May 2018

    7.5
    The rate was great.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room air conditioner would not go below 70 and therefore we slept completely uncomfortable all night! Our room was hot. The lobby however was freezing

    The rate was great. The staff was great friendly.

    Stayed in May 2018

  • Reviewed: 24 April 2018

    10
    Would definitely stay here again.
    • Leisure trip
    • Group
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Very friendly staff. Room was comfy and clean. Nice breakfast buffet. My sister was traveling with me and remarked several times how nice the hotel was, and thanked me for booking it. Would definitely stay again!

    Stayed in April 2018

  • Reviewed: 20 February 2018

    10
    Comfortable,but confusing
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I was not informed before I got there that I couldn't pay in cash 😏I was referred to go to the local Walmart to buy a prepaid visa in order to get the room. Even though I was extremely tired, I did that , returned to Doubletree and the transaction still didn't process ... I then was offered to pay in cash by another worker when they had just originally told me they didn't take cash ... since I only had 100 in cash, I paid that and the remaining deposit on a friends' card . Once I checked out the next day $44.00 was refunded in cash and they then charged my friends' card another $54.09 before we could even get out the parking lot. The hotel was nice , but I don't believe I'll go back ... way too many issues . Never had this much trouble checking in , not even in a foreign country !!!

    The room was clean, comfortable, and cozy.

    Stayed in February 2018

  • Reviewed: 16 October 2017

    9.2
    Quiet hotel and friendly staff
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night

    The only thing I did not like about the property is that they were finishing up a remodel in the lobby. It was not messy but there were a few ceiling tiles being replaced. That was the only issue with this property. My husband didn't even notice the missing tiles.

    The warm cookies upon check-in was a nice touch. This hotel was quiet and we were able to park very close. The parking is free and that's a plus. Room service was delicious and very prompt. The staff at this property was very helpful and extremely accommodating. I would book here again,

    Stayed in October 2017

  • Reviewed: 11 September 2017

    10
    Super clean and comfortable. Staff was excellent and very helpful. We were on a trip for our anniver
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Super clean and comfortable. Staff was excellent and very helpful. We were on a trip for our anniversary and we arrived back to our room Saturday night to complimentary champagne and chocolate covered strawberries and a hand written note. That was definitely the extra mile!

    Stayed in September 2017

  • Reviewed: 21 July 2017

    7.5
    Under Construction
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Under construction hammers noisemakers Booking.com should have known about under construction. I am sure this location will be beautiful when construction is finished but a long way off.

    The was under construction.

    Stayed in July 2017

  • Reviewed: 23 April 2017

    10
    Recommended
    • Group
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There was some noise from some people who were talking and laughing loudly in front of our room while we were sleeping for like 15 minutes ;(

    The stuff was super friendly, the room was clean and comfortable with nice view, I believe that the price was fair and reasonable. We do really enjoy the stay and we will always comeback to this hotel :)

    Stayed in April 2017

  • Reviewed: 27 March 2017

    6.3
    Not what i expected!
    • Business trip
    • Solo traveller
    • King Room with Roll-in Shower - Disability Access/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The fact that i was in a handicap room will a rolling in shower.. Then the room was at the very end of the hall..didnt fill comfortable at all! Asked to b moved but couldn't!

    Stayed in March 2017

  • Reviewed: 23 November 2016

    4.6
    the hotel restaurant was not open and my travel companion...
    • Business trip
    • Group
    • Executive Queen Room with Two Queen Beds
    • Stayed 1 night

    the hotel restaurant was not open and my travel companion has a gluten allergy and was limited on what she could eat. We where there for a conference and had planned to not leave the hotel. the bar and grill staff was very nice but it took a very long time to get our order.

    Stayed in November 2016

  • Reviewed: 4 September 2018

    7.5
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Stayed in September 2018

  • Reviewed: 15 July 2018

    7.5
    My stay was great!
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Couldn't get breakfast 24 hours

    The bathroom was clean, bed was nice, staff were great!

    Stayed in June 2018

  • Reviewed: 4 June 2018

    10
    Staff was super friendly
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Mattresses are a tad old , could be comfier

    Staff was super friendly

    Stayed in June 2018

  • Reviewed: 21 May 2018

    10
    The bed was comfortable
    • Group
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I asked for a higher level room and the pool area could be better

    The bed was comfortable

    Stayed in May 2018

  • Reviewed: 16 May 2018

    10
    Enjoyed the stay, great location and staff.
    • Leisure trip
    • Group
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The pool area could be cleaner.

    Nice and friendly staff that were real helpful. Clean room and beds.

    Stayed in May 2018

  • Reviewed: 8 May 2018

    5.0
    The air conditioner was loud each time it came on
    • Business trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 1 night

    The air conditioner was loud each time it came on The toilet made a periodic and often gurgling sound when not in use.

    Stayed in May 2018

  • Reviewed: 20 April 2018

    9.2
    We really enjoyed our stay. Well worth the getaway
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The elevator took forever to get to us.

    Room service was quite fast.

    Stayed in March 2018

  • Reviewed: 11 April 2018

    10
    It was easy, worth the money
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The bed and view

    Stayed in March 2018

  • Reviewed: 21 February 2018

    7.1
    N/A
    • Group
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    N/A

    N/A

    Stayed in February 2018

  • Reviewed: 19 February 2018

    9.2
    beautiful stay except for the A/C probs
    • Group
    • Queen Room - Mobility/Hearing Accessible - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    air conditioning was not good. 78 in our room didn’t budge

    Stayed in February 2018

  • Reviewed: 29 December 2017

    10
    A very restful stay.
    • Group
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There was no complimentary coffee or continental breakfast.

    Stayed in December 2017

  • Reviewed: 24 November 2017

    10
    Happy
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Friendly staff and good rooms

    Stayed in November 2017

  • Reviewed: 13 November 2017

    5.4
    It was awful - blood on the bedsheet, hair and feces on the bathroom floor.
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Blood on the bedsheet, hair and feces on the bathroom floor.

    Free cookie

    Stayed in November 2017

  • Reviewed: 12 November 2017

    7.5
    Comfortable and convenient
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Loved the welcome cookie

    Stayed in November 2017

  • Reviewed: 9 November 2017

    7.9
    It was fine
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The bathroom drain was clogged with a whole lot of junk. Tub drained slowly because of it. Very disgusting

    Friendly staff and comfy beds

    Stayed in October 2017

  • Reviewed: 16 October 2017

    10
    the room was nice but the air condition was not working to...
    • Business trip
    • Solo traveller
    • Two-Bedroom King Corner Suite- Non-Smoking
    • Stayed 1 night

    the room was nice but the air condition was not working to good

    Stayed in October 2017

  • Reviewed: 9 October 2017

    9.6
    It was great!
    • Couple
    • Executive King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Everything was great. The room was very spacious. The lounge was awesome! The elevator view was beautiful!

    Stayed in October 2017

  • Reviewed: 26 September 2017

    10
    AMAZING
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 1 night

    Nothing you guy are amazing

    Everything

    Stayed in September 2017

  • Reviewed: 25 September 2017

    9.6
    Great location for north Dallas, Farmers Branch, Addison, etc
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Lobby is quite sterile. Like walking into a construction site.

    Great location for north Dallas, Farmers Branch, Addison, etc

    Stayed in September 2017

  • Reviewed: 10 September 2017

    9.6
    Most comfortable bed and pillows ever!
    • Business trip
    • Group
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    You guys gave me a cookie when I checked in. What's not to like?

    Most comfortable bed and pillows ever!

    Stayed in September 2017

  • Reviewed: 28 August 2017

    8.8
    The room was great and I love the hotel
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Paying for breakfast

    The room was great and I love the hotel

    Stayed in August 2017

  • Reviewed: 23 August 2017

    7.5
    Overall stay great
    • Leisure trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Stated above

    Ordered breakfast. Food horrible... plus did not offer turkey bacon or sausage. Alternative turkey sandwich meat. Food not good at all...

    Stayed in August 2017

  • Reviewed: 25 July 2017

    8.3
    Good stay and comfortable
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Parking spaces are small

    Location and the staff

    Stayed in July 2017

  • Reviewed: 15 June 2017

    3.8
    Nothing
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Construction

    Nothing

    Stayed in May 2017

  • Reviewed: 12 June 2017

    9.2
    Great staff and comfortable room.
    • Leisure trip
    • Group
    • Queen Room - Non-Smoking
    • Stayed 3 nights

    the construction

    Great staff and comfortable room. Good location

    Stayed in May 2017

  • Reviewed: 6 June 2017

    9.6
    Great
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Everything was super clean and y'all are big on recycling.

    Stayed in June 2017

  • Reviewed: 30 May 2017

    8.8
    Fabulous
    • Business trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 3 nights

    There are no comments available for this review

    Stayed in May 2017

  • Reviewed: 27 May 2017

    10
    No complaints!!!
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Everything was great. No complaints.

    Very satisfied.

    Stayed in April 2017

  • Reviewed: 16 May 2017

    6.7
    Was under construction.
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Under construction. Very Uncomfortable

    Was under construction. Very loud. And uncomfortable

    Stayed in May 2017

  • Reviewed: 29 April 2017

    4.6
    Breakfast was good.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    People on our floor were smoking marijuana and it got in our room and nothing was done about it

    Breakfast was good.

    Stayed in April 2017

  • Reviewed: 13 April 2017

    10
    Great!!!!
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Wanted more cookies!!!!

    Cookies!!!!!!

    Stayed in April 2017

  • Reviewed: 11 April 2017

    3.3
    Not worth the money
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    A/C did NOT work it was so hot had to ask for a fan parking sucks not safe nor validated drinks at bar were horrible

    Bed was ok..

    Stayed in April 2017

  • Reviewed: 27 January 2017

    7.9
    My first stay at Sheraton
    • Family with young children
    • King Room with Roll-in Shower - Disability Access/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    It looks better online

    Stayed in January 2017

  • Reviewed: 22 January 2017

    5.4
    Can i have a refund please...
    • Business trip
    • Family with young children
    • Executive Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    The room was very small and old.

    Good view, ok bar

    Stayed in January 2017

  • Reviewed: 16 January 2017

    9.2
    Great place
    • Leisure trip
    • Group
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Beds maybe a little more fluffyer...

    Very nice staff.. The area was close to all the places i wanted to go....

    Stayed in January 2017

  • Reviewed: 3 January 2017

    4.6
    The staff really rude to some of our party
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 3 nights
    • Submitted via mobile

    The staff really rude to some of our party Will not stay again

    Stayed in January 2017

  • Reviewed: 10 October 2016

    8.3
    Comfortable bed
    • Leisure trip
    • Family with young children
    • Executive Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    No wifi, shower drain clogged

    Comfortable bed

    Stayed in October 2016

  • Reviewed: 6 October 2016

    7.9
    Wonderful
    • Leisure trip
    • Couple
    • Executive King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The beds weren't as soft as previous double trees I've stayed at

    Cookies

    Stayed in October 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 4 April 2016

    7.5
    The price was good!
    • Leisure trip
    • Family with young children

    I could hear our neighbors very well, which was hard since we had children trying to get to sleep. The bathroom could be updated.

    The price was good! King room was very roomy. Breakfast was decent but pricey for what it was.

  • Reviewed: 11 March 2016

    5.0
    Hotel Staff was fantastic
    • Business trip
    • Solo traveller

    The hotel itself was old and outdated. When I got to the room the plunger on my sink did not work. There was water stains and wallpaper pealing in the bathroom and the bath tub and shower ring was hanging down. Not what I would expect form a Doubletree property. The decor was very outdated and it seemed that no one took pride in the hotel experience. Not what I expected for $160 per night.

    Hotel Staff was fantastic

  • Reviewed: 2 August 2015

    3.8
    I loved the breakfast.
    • Leisure trip
    • Couple

    Where do I start? The moment you walk into this hotel its smells. Like a dirty fish tank....nice decor downstairs huge eating areas .very nice. But the moment you get up to your floor of your room you are immediately hit with heat as if a/c does not exist in the halls .... And your fears are confirmed when you get inside your room the cooling system is poor.... The room decor is off balance , gave me a headache. The beds & pillows are the worst. The rooms have maybe two outlets for use. I found a bundle of extension cords in between my mattress. Ummmm I could have ignited in flames while we were sleep. Do yourself a favor go down the street elsewhere....

    I loved the breakfast...the free delicious cookies at check in! And , the completley unsafe back entrance to a lower level with access to elevators ... That's a real convienence (:

  • Reviewed: 19 April 2015

    6.7
    Standard hotel, but it's age is palpable.
    • Business trip
    • Solo traveller

    Given time constraints, had to eat at the restaurant and couple times. Low quality of food and overpriced. No free breakfast in the morning. Concierge was unhelpful in securing taxis.

    Standard hotel, but it's age is palpable.

  • Reviewed: 15 March 2015

    2.9
    Nothing, bathrooms not clean, leaks, toilet did not flush
    • Leisure trip
    • Solo traveller

    Everything, thin walls. Staff would not tell the rooms to be quite. Aweful experience. Food, service

    Nothing, bathrooms not clean, leaks, toilet did not flush

  • Reviewed: 22 April 2016

    2.5
    Clean, no bad smells, well ventilation isles
    • Couple

    Did not like it (no free breakfast) it was not disclosed on hotel amenities on reservation page

    Clean, no bad smells, well ventilation isles

  • Reviewed: 17 April 2016

    6.3
    Bed was confortable
    • Business trip
    • Couple

    No microwave, wi-fi or refrig. Prices for food to expensive for senior citizens.

    Bed was confortable

  • Reviewed: 12 April 2016

    9.6
    Reception staff were very friendly.
    • Leisure trip
    • Solo traveller

    A little off the beaten path, but easy access to LBJ Freeway.

    Reception staff were very friendly. Loved the cookies, of course. Good value.

  • Reviewed: 5 April 2016

    7.5
    Bed was comfortable, roomy with plenty of furnitures,...
    • Leisure trip
    • Couple

    The pillows were flat.

    Bed was comfortable, roomy with plenty of furnitures, awesome cookies, ladies at the front desk are friendly.

  • Reviewed: 4 February 2016

    7.5
    The room was big and the fitness centre was well equipped...
    • Leisure trip
    • Couple

    There was no in-room fridge and the bathrooms could do with a re-vamp.

    The room was big and the fitness centre was well equipped with plenty of space.

  • Reviewed: 10 January 2016

    6.3
    The people working at the desk were very friendly and...
    • Business trip
    • Solo traveller

    The hotel is tired and worn. Fabrics, carpeting and bedding are very worn.

    The people working at the desk were very friendly and helpful.

  • Reviewed: 17 November 2015

    9.6
    The convenience of the hotel restaurant
    • Business trip
    • Solo traveller

    Bad hair dyer

    The convenience of the hotel restaurant

  • Reviewed: 10 November 2015

    7.1
    Close to where we wanted to be
    • Solo traveller

    Close to where we wanted to be

  • Reviewed: 10 November 2015

    9.5
    Concierge breakfast on our floor
    • Leisure trip
    • Couple

    Difficulty getting online

    Concierge breakfast on our floor

  • Reviewed: 24 August 2015

    10
    Great location and amienities
    • Business trip
    • Solo traveller

    Great location and amienities

  • Reviewed: 14 July 2015

    8.3
    Great looking located.
    • Leisure trip
    • Family with older children

    Needed small fridge

    Great looking located. Comfortable room.

  • Reviewed: 6 July 2015

    9.6
    the price was great and given free breakfast and a drink-...
    • Leisure trip
    • Solo traveller

    11am exit

    the price was great and given free breakfast and a drink- however didnt use either one of them! but the offer was great

  • Reviewed: 19 March 2015

    9.6
    Front desk service was excellent.
    • Leisure trip
    • Solo traveller

    Front desk service was excellent. The facility was excellent. I loved the breakfast buffet.

There are also 63 reviews without text. These impact the overall review score.

Showing 1 - 66

Guests also reviewed these properties: