34402 Pacific Coast Highway, Dana Point, CA 92629, United States of America
#9 of 11 hotels in Dana Point
Guests' ChoiceBased on 296 hotel reviews
6.6Cleanliness
7.0
Comfort
7.3
Location
8.1
Facilities
6.7
Staff
8.0
Value for money
6.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 28, 2024
Cynthia
United States of AmericaBecause of the remodeling the hallways had a lot of debris
Our room was very spacious
Stayed in March 2024
Reviewed: February 20, 2024
Lourdes
United States of AmericaExtra charges we didn’t expect.
Near the church we wanted to visit Nd the beach too
Stayed in February 2024
Reviewed: February 17, 2024
Lourdes
United States of AmericaI thought there was free breakfast when i booked the hotel but not. $40/day of valet parking is outrageous in my opinion. We asked the housekeeper to come back after we left the room but didn’t.
Near the beach and Marina. Also not too far from the church we were visiting. The valet parking guy was great.
Stayed in February 2024
Reviewed: January 23, 2024
Mary
United States of AmericaNicer bathrooms, cable not working on streaming stations.
The staff
Stayed in January 2024
Reviewed: December 31, 2023
Terry
United States of AmericaThe extra charge for parking $35 (valet or self park, both the same). The parking garage was scary coming in by myself at night.
Nice room, nice sitting area with table was a bonus
Stayed in December 2023
Reviewed: September 25, 2023
Jill
United States of AmericaRun down, but you know that. Needs a lot of work, beer understanding it’s going to get a full remodel starting soon.
Excellent location. Excellent staff and service.
Stayed in September 2023
Reviewed: September 18, 2023
Diana
United States of AmericaNeeds to be renovated. Pool needs resurfacing, chipping and old Interiors need upgrading. Bathtub needed resurfacing, as it was worn and dirty looking. Wi-Fi speed terrible
Location
Stayed in September 2023
Reviewed: September 2, 2023
Terry
United States of AmericaStuffy and no air conditioning in elevators and corridors. The furniture in the lobby and our room needed to be cleaned. outdoor cushons were stained and needed cleaning also.. Also it looked like the corridor carpet had been cleaned recently and was not laying flat but had ripples in it....a tripping hazard for seniors like me.
Breakfast was great, good food and good service. The staff was lovely...very accommodating and professional. A special shoutout to Joshua, bellman /valet. He was exceptionally kind and went the extra mile to provide excellent service.
Stayed in September 2023
Reviewed: August 31, 2023
Hammer1
United States of AmericaDid not like when arrived was told ocean view would be an upgrade of $20 p nite. On Booking.Com stated ocean view room. Few days later noticed additional charges $50 p nite for ocean view? Called and had charged reduced to $20. Also try to charged for bottle waters not opened. Recovered that also.
Location is Great, beds very comfortable.
Stayed in August 2023
Reviewed: August 26, 2023
Cloud
United States of AmericaPool was a bit small. Building could use a facelift.
Loved how close it was to beach and dining.
Stayed in July 2023
Reviewed: July 13, 2023
Monica
United States of AmericaThe wifi could be better. The room wasn’t too clean.
The location was amazing, bathroom was clean
Stayed in July 2023
Reviewed: July 8, 2023
Julie
United States of AmericaCarpeting in hallways had pet odor. Needs shampooing! A woman in the elevator had a dog and cat with her. I love animals, but that's a lot of cleaning to keep up with.
Room was quite adequate! wishing the beds were queens instead of doubles, but other than that, the room had a nice layout and was very clean. We had a view of the ocean with a balcony. So nice! The staff was so nice and so helpful. Breakfast bar was pricy at $25, and regular menu limited, so we skipped it and took a walk down the PCH and found a spot. Rented bikes and rode to San Clemente. Had dinner at Olemanti's, a wonderful Mexican spot. Walked to the Harbor where there were so
Stayed in July 2023
Reviewed: April 7, 2023
Manes
United States of Americaloud toilet had to fix in middle of night handle would turn backwards when flushed
location
Stayed in March 2023
Reviewed: March 25, 2023
Andrea
United States of Americawe didn’t get the ocean view I think I had booked. little bummed we had a room in the back of the building, so had a view of the highway. not the romantics getaway view I was hoping for
right across from the ocean! cool view from the bar too! rooms are big and clean! comfy beds!
Stayed in February 2023
Reviewed: February 20, 2023
Frank
United States of AmericaI understand it's going to be renovated this summer it needs it badly The air conditioning units were very noisy and didn't work well The air conditioning sensor on the sliding glass glass door was broken and it was hard to get the air conditioner to even work The faucet in the bathroom was loose and moving around. The sliding door for the bathroom was a wreck The stop for the door was too far out and it would go too far one way. The glass on the door is a silly idea because during the middle of the night it lets light in to the room and wakes your partner . just a few of the problems I encountered
Great location decent view of the ocean
Stayed in February 2023
Reviewed: February 6, 2023
Teri
United States of AmericaHad a little snag with my reservation and then they tried to take my ocean view away and there was no microwave like there was supposed to be
Location
Stayed in February 2023
Reviewed: January 28, 2023
Kacey
Canadaextra cost for parking and there is no public parking available around the area
Stayed in January 2023
Reviewed: January 9, 2023
John
United States of Americano spa… elevator door where slow closing when pushing the open button.
short distance to the beach… less then 10 min walk
Stayed in January 2023
Reviewed: December 30, 2022
Sharon
United States of AmericaParking Fees
Great location to beaches and harbor area
Stayed in December 2022
Reviewed: December 28, 2022
Sharon
United States of AmericaThin walls and hard beds. I did not like paying to park. Facility does not have a jacuzzi.
This was a great location as it is across the street from a wonderful beach. close to the harbor and downtown.
Stayed in December 2022
Reviewed: November 14, 2022
Shields
United States of AmericaThe hotel is next to Pacific Coast Highway. So much noise all night - made it hard to sleep. The bathtub was stained and dirty looking.
The staff was great - very courteous and helpful.
Stayed in November 2022
Reviewed: October 17, 2022
Holder
United States of Americaac didn’t cool the room so we were ho the whole trip
cookies
Stayed in October 2022
Reviewed: October 11, 2022
Sheilah
United States of AmericaI asked and paid extra money for ocean view unfortunately our family whose first timer to visit Dana point expecting a magnificent sunrise/sunset from our balcony been devastated didn’t get us great view. We’re assigned to 2nd floor left corner of the building unfortunately again near the valet that we always hear honk from the cars and loud voices from the people coming in and out the Inn.
Location near to everything walking distance to restaurants
Stayed in October 2022
Reviewed: September 27, 2022
Lara
United States of AmericaI had a lot of extra charges on my bill that they hadn’t caught. The pet fee was supposed to be a one time charge but they charged me extra every night. They also charge exorbitant fees for parking.
Stayed in July 2022
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