15747 John F Kennedy Boulevard, Houston, TX 77032, United States
#216 of 424 hotels in Houston
Guests' ChoiceBased on 267 hotel reviews
7.7Cleanliness
8.3
Comfort
8.2
Location
8.5
Facilities
8.0
Staff
8.5
Value for money
7.6
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End of dialog contentReviewed: 5 February 2024
Boris
United StatesThe whole facility is dated, but still being maintained OK
My steak at the hotel’s restaurant was good. I had an early morning flight so didn’t have a chance to eat breakfast at the hotel The staff at the front desk were friendly and helpful
Stayed in February 2024
Reviewed: 30 January 2024
Jason
United Statesonly thing that could of been better was the communication about the breakfast. It was included but we did not receive breakfast vouchers when we checked in so when we went to eat breakfast they asked us how we were going to pay. explained it was included and she went to the front desk and it was all worked out in the end but the awkwardness could of been avoided.
loved the large room. We just got off a cruise and having the extra room to organize our luggage and the extra space to sit and relax was great. Breakfast was wonderful along with a great staff. Location to the airport was good a short drive.
Stayed in January 2024
Reviewed: 29 January 2024
Jeffrey
United StatesThe bathroom is a little dated and could stand to be updated.
Great location if you need access to Houston International Airport. We had a one night layover and this property was perfect. They have a free shuttle, a good bar/restaurant that stays open fairly late, and the rooms are large and comfortable.
Stayed in January 2024
Reviewed: 20 January 2024
June
United KingdomThe shuttle service back to the airport was excellent. However, the hotel could have been much clearer on where the shuttle picked customers at the airport. I found it very difficult to locate the pick-up point. Staff at the airport tried to be helpful but were also unsure as to where the shuttle bus picked-up passengers. In the end I had to get a taxi when there was really no need to. Please make this issue very clear by e-mail when the booking has been made.
The evening dinner and breakfast were both excellent. Staff were helpful and polite . .
Stayed in January 2024
Reviewed: 10 January 2024
Ference
CanadaSafe was not locking. They did not get fixed in a timely fashion. Was there 3 nights and still wasn’t fixed. They did give me a $20 food voucher to compensate me
Friendly staff.
Stayed in December 2023
Reviewed: 4 January 2024
Sally
United StatesCold water in the morning shower.
Stayed in January 2024
Reviewed: 15 December 2023
Karen
Germanyexpensive... for one night I though it was just too much but nowadays everything is expensive. not much sound proof. you can hear everything
super close to the airport and the shuttle bus made if easy. we were lucky and did not have to wait long for the bus. taco bell it just next door so we ate there instead of trying the restaurant
Stayed in December 2023
Reviewed: 28 November 2023
Jonathan
United StatesNothing that I really didn’t like.
Convenient to the airport with shuttle. We had very good experiences in the bar and especially at breakfast in the coffee shop!
Stayed in November 2023
Reviewed: 6 September 2023
J
United Statesnothing
room was big
Stayed in September 2023
Reviewed: 15 August 2023
Brian
United StatesShuttle bus to airport
Stayed in August 2023
Reviewed: 6 July 2023
2thdrt
United StatesI would have given a better score except one member of our group drove his personal vehicle and parked it at the hotel for duration of our trip. After returning and paying for his parking he found that the catalytic converter had been stolen off his truck in the hotel lot.
I booked a several rooms for a group for an overnight stay. We were all leaving out of IAH the next morning. The check in process was efficient especially considering the number of rooms. The rooms were clean and comfortable. The staff was very courteous especially Jenny in the bar and the shuttle driver.
Stayed in June 2023
Reviewed: 29 June 2023
Kimberly
United StatesThe bed was way too soft.
Clean room. Friendly staff.
Stayed in June 2023
Reviewed: 12 June 2023
Martinette
NigeriaThe breakfast
The location, the pool.
Stayed in June 2023
Reviewed: 20 May 2023
Geraldine
United Statescookies were hard and lobby was super noisy.
staff was very friendly!
Stayed in April 2023
Reviewed: 19 May 2023
Cindy
United Statesall was good
the cookies!
Stayed in May 2023
Reviewed: 21 April 2023
Lerline
United StatesI would have liked more towels. Again complementary breakfast would have been nice.
Complementary breakfast would have been nice. The cookies were a nice touch.
Stayed in April 2023
Reviewed: 18 April 2023
Laura
United StatesThe bed was very comfy, as well as the pillows. Nice big room! With sofa and big chair.
Stayed in April 2023
Reviewed: 25 March 2023
Emily
United Statesnothing
Very close to airport, restaurants, etc. Loved having a bathtub in my bathroom!
Stayed in March 2023
Reviewed: 13 March 2023
Sandra
United StatesVery good
Stayed in March 2023
Reviewed: 3 March 2023
Szymanski
United StatesDirty outdoors to sit in the pool area, stressed shuttle driver
Fabulous bed clean room
Stayed in February 2023
Reviewed: 3 March 2023
Wendy
CanadaPricey for ambience
Breakfast was good and staff friendly Comfortable bed and pillows
Stayed in March 2023
Reviewed: 1 March 2023
Beth
United StatesThe shuttle experience could be a bit better. Not your fault - but hard to find, confusing at airport and a somewhat long wait for it to arrive
Proximity to airport. Very nice room - exceeded expectations. Extremely nice folks at the desk and no line. Cookies, water. And very glad for restaurant and bar after long day of travel.
Stayed in February 2023
Reviewed: 16 February 2023
Barbara
United StatesN/A
N/A
Stayed in February 2023
Reviewed: 9 December 2022
Michelle
United StatesOne set of elevators was down and the other made a lot of noise.
The room was clean and comfortable. The staff at the front desk were friendly and knowledgeable.
Stayed in December 2022
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