300 Canal Street, Downtown New Orleans, New Orleans, LA 70130, United States of America
#95 of 168 hotels in New Orleans
Guests' ChoiceBased on 2460 hotel reviews
8.1Cleanliness
8.4
Comfort
8.5
Location
9.2
Facilities
8.2
Staff
8.6
Value for money
7.9
Free WiFi
7.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 25, 2024
Suzanne
United States of AmericaNo hand soap in the bathroom
Location
Stayed in April 2024
Reviewed: April 24, 2024
Andrea
United States of AmericaExceptional staff at front desk lobby and parking
Stayed in April 2024
Reviewed: April 23, 2024
Lorna
United States of AmericaNo free wifi
Stayed in April 2024
Reviewed: April 22, 2024
Alex
NetherlandsLeaky fridge in the room. Incredibly noisy fan in the bathroom. TV system is arcane. Room only had a small window - quite dark. Overall, could do with a bit of refurbishment.
Great location, close to the action (if that's what you're after). Very comfortable beds. Decent water pressure. Attentive staff.
Stayed in April 2024
Reviewed: April 17, 2024
Sheneka
United States of AmericaThe bed mattress was flat and sunken in toward the headboard. It was very noticeable that the mattress was not turned. The room carpet needed shampooing.
Location, staff friendly and room clean
Stayed in April 2024
Reviewed: April 10, 2024
Tmetha
United States of AmericaBathroom to small
Great location
Stayed in April 2024
Reviewed: April 5, 2024
Lucie
United States of AmericaWe didn't like some of the sanitarium that were showing rust.
We like the cleanliness of the rooms. The beds were large enough and comfortable.
Stayed in March 2024
Reviewed: April 5, 2024
Edward
United States of American/a
people that parked car was very kind
Stayed in March 2024
Reviewed: April 5, 2024
Liaisha
United States of AmericaExtra fees, didn’t have correct room available.
The location.
Stayed in March 2024
Reviewed: April 4, 2024
Stefan
United States of AmericaThe constant and annoying noise of the ventilation - we had to use earplugs to get some sleep
Good location with river views a little away from the hustle and bustle of Bourbon Street but still in walking distance
Stayed in April 2024
Reviewed: April 3, 2024
Cynthia
United States of AmericaThere was a loose cabinet door on the microwave shelf. My husband tightened it up
Location & Room
Stayed in April 2024
Reviewed: April 2, 2024
Sarah
United States of AmericaNot really a fault for the hotel, but there was some street noise from the cars at night which seemed to be cruising the streets below.
The location was great, the front desk/concierge staff were super friendly and helpful, and the room was very comfortable for my family.
Stayed in April 2024
Reviewed: April 1, 2024
Larry
United States of AmericaHotel is older.
Location was perfect for us
Stayed in March 2024
Reviewed: April 1, 2024
Farshad
United States of Americastaff shortage, staff not really friendly and out of sinc, Parking cost was very high, breakfast was mediocre at best
Location, cleanliness, upgraded rooms
Stayed in March 2024
Reviewed: March 30, 2024
Ibrahim
Saudi ArabiaOld design, the ceiling was looking bad. The bathroom towels were not clean and torn. I asked for toothbrush but they didn’t provide. They asked me to collect it from the reception.
The location was great and the room was comfortable.
Stayed in March 2024
Reviewed: March 15, 2024
Nelson
United States of AmericaThe noise from the air, the ice maker on our floor didnt work for over two days, didnt like putting a xwsecurity deposit for a single 61 year old adult, and no one evr answered the font desk but did answered the text
cookies love them, clienliness,confort, TV, safe deposit box, shower, coomunicating via text, and allowing me to check out at 1;00 pm.
Stayed in March 2024
Reviewed: March 4, 2024
Dawn
United States of AmericaNothing
Cleanliness, smells amazing and staff are so friendly!!!
Stayed in February 2024
Reviewed: March 4, 2024
Mercedita
United States of AmericaParking is pricey
Walking distance to a lot of tourist attractions
Stayed in March 2024
Reviewed: March 1, 2024
Shani
United States of AmericaEverything was fine
The location was great
Stayed in February 2024
Reviewed: February 19, 2024
James
United States of AmericaA menu to pick from instead of a buffet every morning that was cold a larger dinner menu to pick from
The breakfast as cold at times but since it was a buffet you had to deal with it as there was no menu to pick from...and the dinner had a small aand poor choices to pick from...
Stayed in February 2024
Reviewed: February 19, 2024
Kayla
United States of AmericaWe didn’t have a microwave. The water didn’t get hot.
The property was close to everything. You didn’t have to walk far at all.
Stayed in February 2024
Reviewed: February 19, 2024
Rw
United States of AmericaThere is nothing I can think of
The location is perfect!
Stayed in December 2023
Reviewed: February 15, 2024
Theresa
United States of AmericaWhile in the bar, there was one staff member behind the bar and it was Superbowl Sunday. There needed to be more help as the wait was very long. The price of the buffet breakfast is too high.
This is a great location for seeing some of the Mardi Gras parades.
Stayed in February 2024
Reviewed: February 15, 2024
Deborah
United States of AmericaThe bed was not comfortable
Location
Stayed in February 2024
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