5401 North Scottsdale Road, Scottsdale, AZ 85250, United States
#67 of 122 hotels in Scottsdale
Guests' ChoiceBased on 840 hotel reviews
8.0Cleanliness
8.4
Comfort
8.5
Location
8.9
Facilities
8.2
Staff
8.7
Value for money
7.7
Free WiFi
7.2
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End of dialog contentReviewed: 16 April 2024
Lawrence
United StatesThe facility was too spread out. I checked in around 10:00pm and had to walk all around the property to get to my room.. At first when I got off the elevator, I went in the wrong direction. Then once I went in the right direction, I found the facility confusing and difficult to navigate in the dark. Not enough light. Also, I walked right through a rather large puddle of water that pooled on the walkway. Not a nice feeling
Stayed in March 2024
Reviewed: 15 April 2024
Sky
United StatesDouble queen rooms need bathtub updates
Southwest style
Stayed in April 2024
Reviewed: 12 April 2024
Barbara
Canadaroom was very very old totally needed updating water completely all over the floor when taking a shower vanity leaning forward (being held up by L bracket as a bandaid) and water going onto floor when washing your face This hotel room needs to be gutted. Would stay somewhere else if I can next time
location is great, front desk staff is great, pool and hot tub are good
Stayed in April 2024
Reviewed: 12 April 2024
Michael
United StatesNot much
Very comfortable bed and bedding. Quiet
Stayed in March 2024
Reviewed: 7 April 2024
Walker
United StatesThat’s it took long for the heater to start up
Stayed in March 2024
Reviewed: 6 April 2024
James
United StatesBreakfast
Routine
Stayed in March 2024
Reviewed: 5 April 2024
Anthony
United StatesRooms have great potential but they looked a little tired and dated; especially in the bathrooms. Needs some attention to detail when being cleaned. Mattresses were trash.
Great grounds with plenty of parking. Two pools.
Stayed in April 2024
Reviewed: 2 April 2024
Alaina
United StatesBathroom not recently remodeled, stained carpet in room.
Beautiful grounds, spacious room, lots of recreation facilities
Stayed in March 2024
Reviewed: 31 March 2024
Julie
United Stateshard to get a chair at the pool
location and pool/garden
Stayed in March 2024
Reviewed: 27 March 2024
Katrina
United StatesNot enough lawn chairs at the pool.
The rooms were spacious and beautiful.
Stayed in March 2024
Reviewed: 23 March 2024
Hovland
United StatesFood was just ok
The property was very nice Loved the pools. Staff were very helpful.
Stayed in March 2024
Reviewed: 22 March 2024
Lorraine
United StatesRestaurant was understaffed and slow. Food was ok.
Location, beautiful pool area and patio. Loved the view from our deck.
Stayed in March 2024
Reviewed: 20 March 2024
Brooke
United StatesAll of the doors were outside and the guy behind the counter didn’t tell us we would have quite a walk to get to our room and we should probably park by our room instead
It was really cute the way it was set up…..felt like it was set back in the 60’s
Stayed in March 2024
Reviewed: 20 March 2024
Parkash
CanadaGood
Stayed in March 2024
Reviewed: 19 March 2024
Ruth
United StatesThe on-site food and dining was lacking.
We loved the well-maintained grounds and used the pools daily! Our room was updated and clean.
Stayed in March 2024
Reviewed: 19 March 2024
Stephen
United StatesThe room needed updating. It was clean but worn.
The on-site restaurant was unexpectedly good. Basic menu but cooked exceptionally well. Service was also excellent.
Stayed in March 2024
Reviewed: 16 March 2024
Guillermo
United StatesThey forgot to place soap to wash hands
Great Location
Stayed in March 2024
Reviewed: 16 March 2024
Rose
United StatesRun down, needs updating and definitely could have been cleaner. Way too expensive for the condition rooms are in.
Location, grounds and activities
Stayed in March 2024
Reviewed: 15 March 2024
Anne
United StatesWe loved the luxurious room with huge windows. We loved the beautiful grounds. The restaurant was great. The staff was so amazing and friendly….everywhere we encountered them! Our only unfavorable comment was a bartender on Sunday morning with a frown and a chip on her shoulder. We never did get waited on and ended up leaving without the mimosas we were going to celebrate with. Other than that, we only had wonderful experiences.
Stayed in March 2024
Reviewed: 14 March 2024
Debra
United StatesWe reserved a room with shower and pool room. Unavailable when we arrived, staff gave us a nice room to replace it.
Staff was great! Cookies yummy! Bed was comfortable. Extra usb and electric plugs on side of headboard.
Stayed in March 2024
Reviewed: 13 March 2024
Chris
CanadaThe pool area could have been tidied up throughout the day. Both mornings I picked up glasses from around the deck area, but did notice the 3rd morning, two ladies did a great job of cleaning up towels, glasses, etc
Loved our room on the bottom floor over looking the pool. We also loved the grounds that very accessible, and we could stretch our legs! The pool area was very relaxing!
Stayed in March 2024
Reviewed: 12 March 2024
Carol
United StatesThe outside rooms were a little noisy near the parking lot with people coming and going
The staff was friendly and helpful, the property and rooms were clean, the bed was comfortable
Stayed in March 2024
Reviewed: 12 March 2024
Barbara
United StatesOnly one chair to seat at table and one chair to watch tv, no sofa . Cleaning staff- I asked for a stay over housekeeping and cleaning staff just brought towels . Hair in bathroom that was not mine. My room was closer to the street so it got loud at times .
Beautiful property, spacious rooms , great location. Very polite front desk staff. .. and the cookies !
Stayed in March 2024
Reviewed: 8 March 2024
Mike
United StatesIt's a maze and it's dark and dingy walking around the rooms
beautiful setting needs updating great location..
Stayed in March 2024
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