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Reviews of DoubleTree by Hilton San Diego Del Mar 3 stars

11915 El Camino Real, Carmel Valley, San Diego, CA 92130, United States

#178 of 240 hotels in San Diego

Guests' Choice

Review score

Based on 1814 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.8

  • Location

    8.1

  • Facilities

    7.5

  • Staff

    8.1

  • Value for money

    7.1

  • Free WiFi

    7.2

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Showing 1 – 25

  • Reviewed: 16 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    We got a moldy bagel at mosaic restaurant, we got charged an extra $70 we don't know what for

    The location was really good

    Stayed in April 2024

  • Reviewed: 16 April 2024

    7.0
    Okay place. Nice pool. Overall good but needs a coffee maker in the room.
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Needs a coffee maker in the rooms. Breakfast was $25. Didn’t expect that.

    Rooms were clean. Decent location.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Pool area was excellent

    Stayed in April 2024

  • Reviewed: 11 April 2024

    8.0
    Good price and location. Easy to park.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    NA

    Location and bar.

    Stayed in February 2024

  • Reviewed: 10 April 2024

    7.0
    Pleasant stay, affordable, and family friendly.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted via mobile

    Paying for parking. Receptionist Kate had a horrible attitude. It was extremely off putting. The first thing she told my husband and I “booking is horrible”. Doing her job seemed to really bother her and she had no issue showing it.

    The pool was nice. The rooms were spacious.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    7.0
    Stay was good but I wouldn’t stay here again.
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Paying for parking is ridiculous, the breakfast buffet is not much of a buffet for $25. I just wanted to purchase a coffee and was told I needed to pay $25 for the buffet to get a coffee. Also the sofa in our room was very stained.

    The property was clean, the pool was great and the beds are comfortable.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room with Pool View
    • Stayed 5 nights
    • Submitted via mobile

    Hotel was nice , still improvements area going on. Lovely friendly staff . Beautiful location so you can travel everywhere .

    Stayed in April 2024

  • Reviewed: 1 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    That the buffet was 25 dollars and they didn’t had a lot of different options to eat

    Nice and clean

    Stayed in March 2024

  • Reviewed: 29 March 2024

    7.0
    Comfortable but lacks the perks
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted via mobile

    The one working elevator took forever. The breakfast Buffet for $25 is not worth the price. They served the same breakfast you can get at a holiday inn for free. Also some condiments you have to ask the staff for instead of it being out. One of the front desk workers was very rude when I asked if I can use a pair of scissors. They declined this request.

    The location was great for where we needed to be and was very clean.

    Stayed in March 2024

  • Reviewed: 22 March 2024

    7.0
    Simple hotel with great service nothing fancy just good value
    • Leisure trip
    • People with friends
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Needs some upkeep … no free parking

    Service was great very helpful and polite excellent staff … location was good for us .. was well priced and good value

    Stayed in March 2024

  • Reviewed: 19 March 2024

    7.0
    Not the best service
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Elevator was out of service outdated rooms dirty bathrooms dirty sofa stains on curtains women at front desk was rude

    Stayed in March 2024

  • Reviewed: 17 March 2024

    8.0
    ok
    • Business trip
    • Solo traveller
    • King Room with Pool View
    • Stayed 2 nights
    • Submitted via mobile

    neighbors. too load all the time

    breakfast ok, coffee awesome

    Stayed in February 2024

  • Reviewed: 12 March 2024

    7.0
    Ok
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Bed with Pool View
    • Stayed 2 nights
    • Submitted via mobile

    The property is fine We stayed on the second floor The AC was loud I could not sleep we had to switch room and got a room on the 3rd floor. The AC was much better not loud Make sure to test AC and the toilet if you want to stay at this property

    Stayed in March 2024

  • Reviewed: 12 March 2024

    8.0
    Pretty descent hotel to stay. Friendly staffs.
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 3 nights

    The breakfast is not so great.

    Room is spacious and comfortable bed. Clean and service is good.

    Stayed in March 2024

  • Reviewed: 6 March 2024

    6.0
    Overall, not a bad stay
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night

    So, on the booking.com website, we booked a “King” room. The description said that there was one double, one extra-large double two plus a sofa bed. This was important because there are four of us, and my husband and son are both over 6 feet tall and it doesn’t work for my two sons to share the sofa bed. When we got there, we were told that the King room was a king and a sofa bed. The other option was a room with two queens, which is what we ended up having to pick. It would be nice if the description was a little more clear next time. They did comp us for the parking fees, which was nice.

    Overall, a pleasant stay. There were some people making noise down below near the pool, but they quieted down once my husband called the front desk twice as well as the area closing down for the night.

    Stayed in March 2024

  • Reviewed: 27 February 2024

    8.0
    Very good
    • Family with young children
    • Queen Room with Two Queen Bed with Pool View
    • Stayed 4 nights
    • Submitted via mobile

    Bar wasn’t open throughout the day

    The staff, location and rooms

    Stayed in February 2024

  • Reviewed: 22 February 2024

    6.0
    Ok but not worth the price
    • Leisure trip
    • Couple
    • King Room with Pool View
    • Stayed 2 nights
    • Submitted via mobile

    Some of the staff were not too friendly. Our room was not the cleanest with no housekeeping or microwave

    Breakfast was ok and patio and poolside were nice

    Stayed in February 2024

  • Reviewed: 19 February 2024

    6.0
    Terrible
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    To be honest, I'm shocked. There was a hole between the bathtub and the wall; when I washed in the shower, water leaked through and everything flowed out into the corridor onto the carpet. The taps were leaking and as a result there was a yellow stain of water in the bathroom. The bathroom fixtures are rusty. I am attaching a photo so that I will not be suspected of deception. Never set foot in Hilton again

    good sound insulation

    Stayed in February 2024

  • Reviewed: 14 February 2024

    8.0
    It served its purpose. Staff was very welcoming. Best part of the stay.
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 1 night

    The TV wasn't in the right place next to the bed. The mattress was old. You could tell because there was an indent of my whole body in the mattress when I laid down.

    The Elevators looked a little old, as well as the hallways; it looks like they need a little freshening up.

    Stayed in February 2024

  • Reviewed: 14 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Did I had to pay an extra $40 just to park my car outside in the parking lot

    The rooms were very nice and clean

    Stayed in December 2023

  • Reviewed: 12 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    Elevator takes a long time. No microwave or fridge in the room.

    Room and bar downstairs

    Stayed in February 2024

  • Reviewed: 9 February 2024

    7.0
    Comfortable
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Staff were very friendly

    Stayed in February 2024

  • Reviewed: 2 February 2024

    8.0
    It was good .
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    Drinking water should be available.

    Stayed in January 2024

  • Reviewed: 2 February 2024

    8.0
    Great place to stay close to many San Diego / Del Mar attractions.
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    I wish there were more towels in the bathroom and blankets available for the pull out beds. Bigger trash cans in the room would be nice too.

    I liked the pool area and the available space for leisure outside around the pool. I did appreciate the friendly staff and hospitality workers.

    Stayed in January 2024

Showing 1 – 25

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