2000 Hotel Plaza Blvd, Lake Buena Vista, Orlando, FL 32830, United States
#4 of 408 hotels in Orlando
Guests' ChoiceBased on 1925 hotel reviews
9.2Cleanliness
9.4
Comfort
9.5
Location
9.6
Facilities
9.4
Staff
9.5
Value for money
9.2
Free Wifi
8.7
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End of dialog contentReviewed: September 12, 2025
Manduley
Puerto RicoThe comfort, the rooms are spacious, the staff is very kind and the cleanliness
All the perks included.
Stayed in September 2025
Reviewed: September 12, 2025
Tony
United KingdomNothing to critique
Ok now I am gonna struggle here because I actually don’t have much in the way of criticism!! And as we know I look for the negatives in order to give folks an honest and fair picture. Check in, we was greeted by a lovely lady (I can’t recall her name but she had a couple of small face tatts) she was wonderful, really helpful, chirpy, just a genuine pleasure. They checked us in early which we was really grateful for as we only had a one night stay for a Disney party. We was in floor 11, had great views, coffee maker, microwave….just everything you’d want really! The bed was really comfy! Just about perfect for me and the wife loved it too. There’s complimentary coffee/tea 24hrs and you can get “kickbacks” between 5.30-7pm I think it was (we couldn’t take advantage sadly) breakfast wasn’t the greatest thing I’ve ever seen but as it’s included I must say I was really happy! Sausage, eggs etc…I’d have liked bacon but I assume they might alternate it in another morning? So let’s ask the easiest questions….bed? 10/10 say no more! Shower?-10/10 everything you need included. Breakfast? As it’s included i can’t fault it really, having a breakfast in these Florida holidays is HUGE it’s a day changer and saves you a fortune! Would u stay again? I will be booking November/december 26 without any doubt!
Stayed in September 2025
Reviewed: September 10, 2025
Heather
United StatesMy view of the parking lot, but I didn't pay to have a view so that doesn't really count. Honestly, everything during my stay was great.
This stay was in a King room with a terrace. I have stayed in many hotels in and around the Central Florida area and I can tell you that this is the absolute best of them all. All of the amenities that are included with your stay, the friendliest staff, quick resolution to any issues should they arise, and by far the cleanest and one of the most secure. The location is great as well. I think one of the best features of this hotel is that the rooms are virtually soundproof.
Stayed in September 2025
Reviewed: September 9, 2025
Joseph
United Statesthey had a great breakfast the pool was great everyone was very helpful close enough to walk to Disney Spring
Stayed in September 2025
Reviewed: September 9, 2025
Emma
United KingdomThe window was a bit thin so could hear the pool at night. But it stopped at a reasonable time. Really not a dealbreaker!!
We booked this hotel for a short two night stay before heading to our Disney hotel. It really exceeded my expectations. The rooms were spacious, the lobby and areas were clean and modern. The breakfast was great and kick back with drinks is an excellent perk. The pool area was nicer than I thought it would be and we also had a spectacular view of the fireworks from our balcony. The staff were brilliant too, so friendly and helpful. There’s also a free shuttle to the parks. I’d absolutely consider this hotel again for a longer stay, highly recommend.
Stayed in August 2025
Reviewed: September 8, 2025
Pengler
United StatesEverything from the staff to the ammenteties.
Stayed in September 2025
Reviewed: September 7, 2025
Dianne
United StatesThe absence of separation in the bar area from children. We were trying to watch a football game and there were families with screaming children in there...even at the bar itself..which should not be legal... and right behind us. It was very frustrating. Many many toddlers and small kids in the hot tubs. Some definitely unattended. It is dangerous and for that long. The spa sign faces the wrong direction for the rules to be visible. We look forward to relax in the hot tub for adult relaxation. There is the entire pool and splash pad and the parents are not considerate of rules. No one at the property is enforcing the rules.
Breakfast was amazing. Dinner was ok. The service was fantastic. Very organized and positive attitudes.
Stayed in September 2025
Reviewed: September 5, 2025
Marcus
United KingdomFood at breakfast wasn't for me. I wanted cereal without sugar and butter made out of butter on my toast. No big deal though
Staff on check in were lovely and the lady at the pool bar was great. Really nice people.
Stayed in September 2025
Reviewed: September 3, 2025
Nikki
United StatesWe loved our stay here! The staff was super nice, the rooms were clean and you have everything you need on site. The breakfast buffet has endless options, too! We loved it here.
Stayed in August 2025
Reviewed: September 3, 2025
Ethan
United StatesWe stayed and went to Disney, the bus system is unreliable and the times are so weird. We loved this resort but we just didn’t love the transportation issues.
The property was awesome. There were a ton of great extras like the breakfast and kick back and the staff was great. The rooms were so so clean and the room service freshened our towels and sheets daily.
Stayed in September 2025
Reviewed: September 2, 2025
Candace
United StatesRoom wasn’t ready when arrived, but we didn’t have to wait long.
Being close to Disney and free shuttle service to all Disney parks!
Stayed in August 2025
Reviewed: September 2, 2025
Ana
United StatesThe bathroom in the room
Everyone was friendly and knowledgeable
Stayed in September 2025
Reviewed: September 2, 2025
Watson
United StatesThe bed was uncomfortable and felt stiff. Also there was as a change in policy that to ride the shuttles you needed to show your room key card. Well, we didn't have room key card yet because our room wasn't available due to being an early check in. We went to Epcot and ran into this problem because no one at the front desk informed us of the change. The driver was accommodating and worked with us to get us back to the hotel.
The hotel location was excellent and shuttles were great. The breakfast is fabulous with many choices and fresh fruit. The evening cocktail hour (I forgot what's called by Drury) is quite nice along with available appetizers are tasty.
Stayed in September 2025
Reviewed: August 31, 2025
Vanessa
United StatesAll great.
Super clean and great helpful staff.
Stayed in August 2025
Reviewed: August 30, 2025
Gary
United KingdomLocation to Disney Springs, large rooms, great breakfast, free coffee in reception, 5-7 complimentary food and drinks. Free Shuttle bus to and from parks. Good price
Stayed in August 2025
Reviewed: August 30, 2025
Alexis
United KingdomCould have been a little more organised, wait times at breakfast and for drinks were a bit slow but nothing awful
Location breakfast and kick back were great money savers and the shuttle bus meant we didn’t need a car for our trip.
Stayed in August 2025
Reviewed: August 29, 2025
Otosham
GeorgiaWe took the terrace room hoping to have some view of the lake and/or fireworks in the parks. Unfortunately our room was overlooking the parking lot from the 3rd floor, which was pretty disappointing.
Nearly everything was great, the staff were fantastic! Overall good value for money.
Stayed in August 2025
Reviewed: August 29, 2025
Deborah
United StatesNothing
Everything. Amenities, food, room.
Stayed in August 2025
Reviewed: August 26, 2025
Robert
United StatesLooking down at the bottom of the pool from up above was not appealing. It needs cleaned.
Bus access to the Disney Parks as well as Disney Springs. Great morning and evening buffet.
Stayed in August 2025
Reviewed: August 25, 2025
Amanda
BrazilNo resort fee
Stayed in August 2025
Reviewed: August 24, 2025
Jean
Saudi ArabiaDrury hotel is a happy place thats what I felt when I arrived. The place is accessible in all the place we want to go and very good hotel to stay. We are very satisfied and so very proud thatwe choose the right hotel to stay with,its safe and secured. We are like Princess for 5 days of stay there. Big thaks Drury hotel. Love it... Godbless more and more.
Stayed in August 2025
Reviewed: August 24, 2025
Wajahat
United Arab EmiratesFriendly staff
Stayed in August 2025
Reviewed: August 24, 2025
Tuku
NigeriaNothing.
I like the bus service, which takes guests to all disney parks daily, I liked the free evening buffet meals for guests grab as you can, i liked the complimentary breakfast filled with lots of options and the hotel was super clean with welcoming staff, daily housekeeping and very clean warm swimming pool. I will definitely stay there anytime I visit Orlando.
Stayed in August 2025
Reviewed: August 23, 2025
Angelica
United StatesI went to the gym twice on different days and found the same fluff on the floor. Should sweep and mop that area daily.
Very convenient to have the early access to the parks. The staff is very friendly. The breakfast and snacks/dinner help so much.
Stayed in August 2025
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