Towels were very thin and floor mat was torn. No coffee maker. Only 1 bowl. Cups had lipstick marks. Toilet handle was very loose. Didn’t get check in information so had to call staff while waiting outside building.

Great location. Smelled clean, even in lobby and hallways.

Stayed in April 2024

Did not like that there was no table to put things on, like when recharging phone. Had to put phone on floor, along with wallet and other personal items. Did not like that the only light in room was overhead, a lamp on the side table would have been good. The kitchenette was a nice treat, but there was no where to sit if you had something to eat other than on the bed. Need to make it more clear that your hotel is not on 1st Ave. but on 9th street, and have to make signage more viewable.

The bed was comfortable, The shower was fine. Almost nice and quiet, Your staff very nice. Just a lsuggestion, if you had mass transit maps in your lobby, would be nice thing.

Stayed in March 2024

For online check-in, a company credit card was not accepted - the card must be in your name. Table under TV was missing. Freezer door-cover missing inside fridge. Not dealbreakers, but they should be present. Requiring a pre-assigned 6-digit code for the room door was annoying - I had to keep searching for the e-mail. It would be better if the code could be personally programmed.

Good location, with plenty of stores and restaurants close by. Having a kitchen makes it convenient to make coffee or cook small dishes. 5-7 min walk to subway. Very clean. Check-in and out is completely on-line. It is New York, so I expected the sounds of the city, and that is what you get day and night. The hotel does provide earplugs, but I did not need them.

Stayed in March 2024

No proper receiption, no cafe or breakfast, it’s apart-hotel

Stayed in March 2024

Recommend having coffee in rooms, even if packets of instant coffee.

Good Price for the location. Flexibility on having early check in and 2nd floor room. Keypads for entry.

Stayed in March 2024

Because I read the previous reviews, when I arrived I checked the bedding. I noticed that the bed sheets were stained so I emailed the management straight away and they were super quick at changing them. When they changed the sheets I realised that they were stained again 😅 I felt bad but I had to tell them again and they were super nice and quick. The management emailed me and said I could get a late checkout for free to apologize. Maybe the washing machine wasn't working properly, I don't know, but they were so nice and quick to solve the problem. I also asked for an extra duvet and that one was very stained and without cover. The cutlery wasn't very clean but I cleaned myself again before I used it. The room feels safe but I wish there was a way to lock my valuables while I was out. There is also no way to lock the door again from the inside completely. There is only a loose lock. The girl that was changing the sheets was super nice.

The hotel is located in the perfect location. I Loved the neighborhood a lot. The room is the perfect size and I felt at home. It was very cozy. You can regulate the temperature of the room yourself I will definitely book in again when I'll go back to NYC. I was on the 4th floor but I didn't mind it at all.

Stayed in February 2024

Everything was very good - could use a coffeemaker since there is a kitchenette!

Excellent location, spacious room in comparison to other local hotels, extremely clean, large windows, kitchenette, great value,contactless check-in

Stayed in February 2024

I would like a little night stand and reading light.

It was very clean and well located.

Stayed in February 2024

Some of the furnishings are looking a little tired and dated and need replacing. The kitchen cupboards were scratched, peeling and worn and need a revamp and there was a very broken lamp in the room. The shower is also quite weak, power-wise. A safe in the room would've been good, as there isn't anywhere to put your valuables.

The location is fantastic - I love the East Village and it's where I like to spend my time in NYC. Check-in and out was super simple. The room was very comfortable and had everything I needed. I loved just being able to come out of the hotel right into the bustle of the East Village.

Stayed in January 2024

The blinds didn’t cover the windows fully so it was quite bright in the morning - I’d recommend bringing a sleeping mask in case that affects you.

The room looked as expected from pictures, the staff was very accommodating when we requested luggage storage prior to check in, we were also able to go to a sister hotel to store our luggage on the day of check out. The location was also fantastic, it was very easy to get around the city from there, there were a lot of great spots for food nearby. All in all our stay was very positive and smooth!

Stayed in January 2024

street noise, mainly sirens (but they provided you with ear plugs)

It had everything you could need

Stayed in December 2023

-Noise from the street and from the warming system (air vent) -Window of the room with no sound/cold reduction

- Position easy for walk, subway and bus. - Presence of all necessary furniture in the room - Easy booking and support

Stayed in January 2024

No front desk. However, communication possible by e-mail.

Many food options in the area. Central

Stayed in December 2023

I like the property the only problem is it’s too loud at night, they need to isolate the windows to reduce outside noise because it’s hard to sleep. Also it is a 4 story building without elevator and is hard to get to the room with luggage

Stayed in December 2023

Walking up steps to room on 3rd or 4th level. TV and Wifi are difficult to figure out. The heater is loud. Bathroom cold. Paying for a bottle of water.

The location is good.

Stayed in November 2023

Since it was a let-yourself-in type of hotel, there was no lobby or common area. You are basically paying for the room, nothing more.

Amazing location -- close to restaurants, shops, and not far from the subway. Great value for the price.

Stayed in December 2023

Someone living in upper floor decided to walk all night in thier room which vibrated my room and stopped me from sleeping, however hotel cannot control these kind of things.

The room was great and the facility was excellent, it was bit scary to see the hotel policy that you need to be super cautious, if you make bed linen dirty or towel dirty you might loose $150/day which is huge fine. Other than that insecure feeling all was ok.

Stayed in November 2023

Great location. Comfortable studio with all the facilities.

Stayed in November 2023

I didnt like that the room isnt super clean. I had to go buy Clorox wipes & disinfect everything and there was a baby roach absolutely disgusting & the rooms thats on here aren’t exactly the same at the hotel

Like the idea of the kitchenette

Stayed in November 2023

I didn't mind this but some would be put off by the clearly worn wood cabinets in the kitchen and broken wooden bed underdrawer. It was right on the street so there will be typical NYC noise. If you want slience get a chain hotel and a very high floor.

Excellent location, simple check-in, simple room: exactly what I wanted for this work trip. I appreciate that you were VERY CLEAR about it being a walkup and a digital check in. Some people hate that so it's v important to make it clear and you did that well. I also appreciate the paper sign since the entrance was not on the avenue where the address was listed. And that you sent info by text and email

Stayed in November 2023

Being told I could have an early check in and when I got there told I could not have the early check in.

Room

Stayed in November 2023

Communication spread over booking chat, email and SMS. Not all tourists have phone coverage so that might be problematic for some. Very expensive, too.

Excellent location, soundproof and climate-controlled. Possibility to leave luggage before checking in.

Stayed in November 2023

Room was quite noisy which might be an issue for some and mattress was uneven.

Good location and very good value for Manhattan. Easy to find and instructions for check in and check out were well communicated. Security deposit refunded promptly.

Stayed in October 2023

Reception was at a different property, it’s all online booking and entry, but it was still an easy process

Location was amazing in the east village. Close to all the attractions I was wanting to visit

Stayed in September 2023