6655 Gateway West, El Paso, TX 79925, United States of America
#68 of 99 hotels in El Paso
Guests' ChoiceBased on 289 hotel reviews
7.4Cleanliness
7.8
Comfort
8.0
Location
8.4
Facilities
7.5
Staff
8.2
Value for money
7.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 20, 2024
Betty
United States of AmericaFirst room we checked into had a toilet that didn’t flush well, tent immediately gave us another room that was comfortable but condition wasn’t up to the plus rating it has. We stayed in same hotel a year ago and the same sign about doing upgrades was still there. We realize this is an older hotel but the pool still wasn’t open, windows in dining area were in need of better calking/painting, rust was on the metal frames, etc.
Location, right off I-10 and walking distance to great restaurants & convenience store.
Stayed in March 2024
Reviewed: March 1, 2024
Matt
United States of AmericaParking
Clean and fun
Stayed in February 2024
Reviewed: January 2, 2024
Vincent
United States of AmericaBreakfast was 5 star!!! I might just sneak in one morning and take my chances....it will be worth it! I
Stayed in January 2024
Reviewed: November 21, 2023
Guadalupe
United States of AmericaThe a/c was very noisy
It was welcoming
Stayed in November 2023
Reviewed: November 7, 2023
Monica
United States of AmericaPool and had a bar but wasn’t open on Monday but was told it opens at 8pm so got ready just to go down and find it wasn’t open. Big disappointment!!!
Staff was nice but didn’t know what and when the bar was to be open. Workers were working until 11PM!
Stayed in November 2023
Reviewed: August 18, 2023
Veronica
United States of AmericaThe property and rooms needs renovation!
Good
Stayed in July 2023
Reviewed: May 25, 2023
Estrada
MexicoWe were asked for a $150 deposit on our room, which we have never been asked about in any other hotels we've stayed at in El Paso.
Stayed in May 2023
Reviewed: March 20, 2023
Bernadette
United States of Americafloor needed to be vacuumed or swept in room and the hallway was dingy. general mantience needs updated
lobby was inviting
Stayed in March 2023
Reviewed: March 19, 2023
Bettina
United States of AmericaThe noise level with the balcony door open being adjacent to the pool. The bed was lumpy and way too soft.
breakfast was great, way above other motels/hotels. Pool seemed nice but as I had a room adjacent to the pool it was also incredibly loud.
Stayed in March 2023
Reviewed: March 18, 2023
Theo212
GermanySmell of weed on the property, bugs in the pool and the facility is slowly getting old
Stayed in February 2023
Reviewed: March 17, 2023
Greg
United States of AmericaCheck in didn't have the correct room for us. We had to change room size
Price ???
Stayed in March 2023
Reviewed: March 14, 2023
Joan
United States of AmericaNo soap in bathroom sink or shower to wash my hands!!
Great comfy bed
Stayed in March 2023
Reviewed: November 22, 2022
David
United States of AmericaThe hotel rooms need updating.
The hotel was quiet and clean.
Stayed in November 2022
Reviewed: November 22, 2022
Eleanor
United States of Americacarpet in room was stained
great breakfast
Stayed in October 2022
Reviewed: October 7, 2022
Donna
United States of AmericaShirley and hotel staff were very friendly and warm
Stayed in October 2022
Reviewed: September 25, 2022
Desiree
United States of AmericaMost of the ice machines were not working, had too go down to the bar a get ice. Their fire pits were also out of service as well
Stayed in September 2022
Reviewed: September 19, 2022
Luz
MexicoThe bathroom door do not close . You need to push it
It is close to all shopping centers and malls
Stayed in September 2022
Reviewed: August 25, 2022
Jodeen
United States of AmericaSome rooms are updated and summer not. Our first room was a room meeting updating
accommodating staff gave us options when our first room was YUCK
Stayed in July 2022
Reviewed: July 14, 2022
Josiah
United States of AmericaRoom set up
Pool
Stayed in May 2022
Reviewed: June 27, 2022
Crystal
United States of AmericaThe areas that are under construction definitely need renovated.
I was able to check in late after a very long trip with family and pets. The rooms were large and comfortable.
Stayed in June 2022
Reviewed: June 25, 2022
Shalimar
United States of AmericaAC didn't work well
swimming pool, staff was friendly
Stayed in April 2022
Reviewed: June 8, 2022
Omar
United States of AmericaThey didn’t have towels or shampoo when we asked for it and the skipped our room to clean it.
location is great and breakfast is great!
Stayed in June 2022
Reviewed: May 23, 2022
Dalia
United States of AmericaThe courtyard was dirty, cigarettes butts everywhere. There was a dry fountain, the water cascade in the pool was not working, people should not be allowed to eat around the pool, makes it messy. I reserved a 2 queen beds room, the beds were only twin/full size-very small. We asked for an extra blanket and they brought it out until the 3rd request, I went to the front desk to ask for more towels and they were out. The breakfast was ok, no waffle maker.
What we loved was the heated pool, beautiful pool, and the outdoor grills. The comfortable seating by the pool. There was water and coffee out in the lobby.
Stayed in May 2022
Reviewed: May 19, 2022
Kimmarie
United States of AmericaThe Breakfast could have had more fruit such as a banana or peaches each day. The sausages that were used were hard and tasteless. One mourning out of four there was pancakes or French toast. It should have had more breakfast juices and the tv on. The lack of music or tv made it awkward at times.
The hotel was well laid out with a decent breakfast.
Stayed in April 2022
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