200 Delaware Avenue, Buffalo, NY 14202, United States of America
#18 of 36 hotels in Buffalo
Guests' ChoiceBased on 430 hotel reviews
8.0Cleanliness
8.3
Comfort
8.4
Location
8.9
Facilities
8.3
Staff
8.7
Value for money
7.8
Free WiFi
8.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: February 12, 2024
Trumble
United States of AmericaReservations requested for hotel guests of a party of 2 for the restaurant
Location.
Stayed in February 2024
Reviewed: February 11, 2024
Jason
AustraliaGreat stay
Great hotel with a good restaurant and bar, excellent complimentary breakfast
Stayed in January 2024
Reviewed: January 22, 2024
Destiny
United States of AmericaThe only things I didn't like was the rugs had dust around the edges near the window and close to the wall where I slept. My daughter loved to play on the rug until she started to sneeze.
The breakfast was good. There was a chef there incase someone wanted a omelet or something special. I just wish there wasn't only pork sausages. I love the fact that the staff was helpful and pleasurable. Me and my kids enjoyed ourselves. The front desk staff and breakfast crew for the two days we was there was nice.
Stayed in January 2024
Reviewed: January 3, 2024
Samridhi
IndiaThe breakfast option was good.but the only bad part was that my booking said free parking at property..but when i reached there I was told that will have to pay 25 usd for parking or else to park on the street . But otherwise I was satisfied with the hotel
Stayed in December 2023
Reviewed: December 29, 2023
Wendy
United States of AmericaLoved that there was a restaurant/bar on site
Stayed in December 2023
Reviewed: December 29, 2023
Trevor
CanadaThere was no binder in the room with the hotel details - which would have been nice. I had to call the front desk to ask a couple of questions. Staff was always very helpful. No towels in the pool, but we found a few in the men's washroom We arrived around 930 to breakfast and it was incredibly busy (we were warned and should have been there earlier) staff were wonderful andvworking to fill trays as quickly as possible however coffee and food trays were often empty
Hotel was clean and a wonderful location. Staff was wonderful and helpful Rooms were very large and easily accommodated out family of 5.
Stayed in December 2023
Reviewed: December 26, 2023
Subash
CanadaPool needs heating in winter
Very spacious rooms and flexible parking
Stayed in December 2023
Reviewed: December 23, 2023
Brian
CanadaPorte cochere is a nightmare - valet only was exceptionally slow, blocked entire driveway, cars lined up onto the street and blocking the intersection. No staff outside to manage the situation. Really dangerous and inappropriate.
Free breakfast and drinks were real value
Stayed in December 2023
Reviewed: December 18, 2023
Jacinta
AustraliaIf I have to say anything it would be we thought the indoor pool may be warmer
Location was great, room was very spacious room for our family of 4, breakfast was awesome and so much variety, check in staff accommodating and even had a few welcome drinks thrown in.
Stayed in December 2023
Reviewed: December 17, 2023
Kirsty
AustraliaNo washing powder available for purchase, pool not heated, asked front reception to call a cab for us, they just called a mate who wanted to make some extra cash (his words) didn't know where he was going and wanted us to tell him.... we never been to Buffalo before!! We didn't know places, we just had the address.
Welcoming staff very friendly and helpful. Breakfast fantastic, great variety. Beds very comfy.
Stayed in December 2023
Reviewed: November 24, 2023
Langfield
CanadaFree drink coupons. Quality breakfast.
Stayed in November 2023
Reviewed: September 29, 2023
Andrene
United States of AmericaWhen booking, it stated Parking as amenities. However, they only have Valet parking, which cost an additional $25 a night. If you don't use that you have to find street parking. I did not wish to find street parking in an area I was not familiar with. Speaking as a woman traveling with her daughter. They should specify Valet Parking for additional fee under amenities.
Location was good so was staff.
Stayed in September 2023
Reviewed: September 4, 2023
Chula
CanadaWhen we called to ask about the difference between executive suites with various prices, person answered did not understood what we asked. Sounds like she was not familiar with the hotel, only reading a script kind of. May be outsourcing is the issue? Also our room was kind of not prepared, only half a toilet tissue in the bathroom, no shower gel and no blanket for the sofa bed
Breakfast was very good.
Stayed in September 2023
Reviewed: August 25, 2023
Girard
CanadaVery spacious room, well located and accommodating staff.
Stayed in August 2023
Reviewed: August 17, 2023
Jennifer
CanadaThe tiny square pillows on the bed are ridiculous. I don't know who thought those were a good idea, but honestly they are not comfortable at all. You roll over and boom you're head rolls off it. Very bad idea.
The complimentary breakfast was really lovely, way more than expected. The shower pressure was amazing! Everything was clean
Stayed in August 2023
Reviewed: August 12, 2023
Tiffany
United States of AmericaNo hot tub and room was not cleaned well
Breakfast
Stayed in August 2023
Reviewed: July 4, 2023
Alireza
Canadacrowded breakfast area, very hard to find a table.
location, pool, breakfast, internet, river and downtown view (my room)
Stayed in July 2023
Reviewed: July 2, 2023
Kiran
USAStaff were ok. Not as friendly, but it was a short stay. Hotel seemed overpriced for what we it was.
Room sizes were amazing. Clean and nice layout.
Stayed in May 2023
Reviewed: June 27, 2023
Marilyn
United States of AmericaNot a criticism but more of a comment - for the size of the hotel, the breakfast area got very congested by 9 am due to its space restrictions. Just a heads up, it’s Valet Only at $25 a day
The typical Embassy Suites never disappoints with its suite room layout. Ours was spacious. We were situated right in the heart of town. The staff was attentive and professional. The on site bar was in a more private area feeling more like a bar/restaurant. Breakfast was good and area was well run.
Stayed in June 2023
Reviewed: June 25, 2023
Sachin
United States of AmericaOnly street parking or an expensive valet parking.
great breakfast and clean rooms.
Stayed in May 2023
Reviewed: June 13, 2023
Virginia
United States of Americathat there wasn't any maintenance, service but they would switch you to another room .
The Sofa was a little worn and uncomfortable when called guest services for an issue with the Toilet not flushing was told there wasn't anyone to come for Maintenace until the next morning, , but I would definitely stay there again because of the location and staff.
Stayed in May 2023
Reviewed: May 21, 2023
Shulammit
IsraelAll the pillows (3) on each bed are half the size of regular pillows.. Not sure why.
The room is huge! Very spacious and comfortable.
Stayed in May 2023
Reviewed: April 28, 2023
Lee
United States of AmericaWould not recommend room service from the Cafe in lobby. Wayyyy overpriced. A 12" pizza was over 30 dollars. Just use doordash or walk to the many restaurants nearby.
Great staff. Large quiet rooms.
Stayed in April 2023
Reviewed: April 23, 2023
Bailey
United States of AmericaCleanliness of walkway carpets and more receptacles for trash in gathering area as you enter your floor. Guests were leaving garbage outside doors and in common area.
Good Hot Breakfast, Complimentary drinks for happy hour. Spacious room. Excellent Restaurant on site. All Valet parking. Staff was very friendly.
Stayed in March 2023
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