3775 Park East Drive, Beachwood, OH 44122, United States of America
#10 of 11 hotels in Beachwood
Guests' ChoiceBased on 619 hotel reviews
6.9Cleanliness
7.4
Comfort
7.5
Location
8.4
Facilities
7.2
Staff
7.8
Value for money
7.2
Free WiFi
7.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 17, 2024
Rayikia
United States of AmericaFood at happy hour. Horrible. The drink selection was not good. The room wasn't clean all the way, a broken iron board that took 2 hrs to get replaced.
Food was great especially breakfast. Happy hour was not good. Not good choices of liquor. Overall a nice staycation.
Stayed in March 2024
Reviewed: March 16, 2024
Glen
United States of AmericaOnly 1 elevator worked. Needs updating
Comfortable room, clean hotel and good breakfast choices
Stayed in February 2024
Reviewed: March 1, 2024
Marsha
United States of AmericaAll the kids running around
The room looks
Stayed in February 2024
Reviewed: February 26, 2024
Sabbir
United States of AmericaLots of people carrying alcohol openly. Staff were not saying to them anything . Too much crowded of teenagers .
Room was clean ,
Stayed in February 2024
Reviewed: January 24, 2024
Melissa
United States of AmericaThe rooms could use some maintenance and we weren't able to use the pool or workout room.
It was a comfortable and spacious room and they actually had amenities.
Stayed in December 2023
Reviewed: December 29, 2023
Melissa
United States of AmericaThe pool and exercise room were under maintenance so we couldn't use them. The room looked like it could use maintenance, especially in the bathroom. The toilet paper holder was 2 inches from the ground, which made it hard to reach. The bathtub also looked dirty. The mirror looked like a broken edged mirror that was slapped over a really bright light. Very few towels were available for a room that was intended for 4-5 people.
The staff was friendly and accommodating. The hotel room was spacious and even had extra bathroom counter space and multiple TVs. I liked the decor of the lobby and gathering areas, as well.
Stayed in December 2023
Reviewed: December 2, 2023
Chandra
United States of AmericaThe people staying that weekend left the place in mess, to many kids.
Great!
Stayed in November 2023
Reviewed: November 26, 2023
Tiana
United States of AmericaStaff were very pleasant, professional and accommodating
Stayed in November 2023
Reviewed: November 23, 2023
Amanda
United States of AmericaSlow elevator. Ice machine did not work
Stayed in November 2023
Reviewed: November 20, 2023
Kathryn
United States of AmericaThe pool and hot tub were out of order. That’s the only reason we reserved the hotel.
The breakfast was great.
Stayed in November 2023
Reviewed: November 16, 2023
Jovonn
United States of AmericaThere was only one elevator working. The first front desk lady was not very pleasant but the one who actually checked me in was amazing and very friendly.
The bed was comfortable
Stayed in November 2023
Reviewed: October 24, 2023
Antonio
United States of AmericaHad to ask for cups, found dirty laundry in hotel room
Pet friendly hotel
Stayed in October 2023
Reviewed: October 23, 2023
Michelle
United States of AmericaOur room had alot of things wrong with it and it was reported to the desk clerk when we checked out..I was very disappointed in the breakfast it wasn’t very much to choose from and temperature of food was off and the area wasn’t very clean 😔
The lobby area and the free evening drinks & snacks 😊
Stayed in October 2023
Reviewed: September 23, 2023
Janet
United States of AmericaFacility way past its prime. Peeling bathroom door, permanently dirty tub, dirty carpet and floors all over the building.
Staff very good. Breakfast quite nice
Stayed in September 2023
Reviewed: September 12, 2023
Sheyna
United States of AmericaThere was a film on the water in the pool..
The first room smelled and they gave us a different room. There was nobody at the reception desk when we checked in and we had to wait 20 minutes for someone to come.
Stayed in September 2023
Reviewed: September 7, 2023
Lauren
United States of AmericaContinental breakfast, happy hour, and the best part is the staff was nice and pleasant
Stayed in September 2023
Reviewed: August 26, 2023
Ardetha
United States of AmericaStaffs attitude was not the greatest. I’ve never had such a difficult time asking for towels. Some staff were hospitable, however the attitude from other staff would make someone not come back.
Close to a airport and the ambiance
Stayed in July 2023
Reviewed: August 18, 2023
Lawrence
United States of AmericaNo manager reception as advertised Closed at 7:30 Toilet flush required a Manuel reset of the stopper inside the tank with each flu shot needed replaced due to deterioration so had to take the lid off the tank and reset it with each use
Breakfast was very good, location was good
Stayed in August 2023
Reviewed: August 14, 2023
Kamal
United States of AmericaWater on bathroom floor. Breakfast was cold. Would not recommend to family or friends.
At check in. Water was on bathroom floor. Room was changed.
Stayed in August 2023
Reviewed: August 14, 2023
Barbara
United States of AmericaKing room was outdated and not as clean as we like. The lobby area smelled like fried food the entire stay.
Great location. Quiet. Bed was comfortable.
Stayed in August 2023
Reviewed: August 1, 2023
Bowles
United States of Americafront desk people weren't friendly jacuzzi wasn't working
hotel was clean comfortable nice breakfast
Stayed in July 2023
Reviewed: July 31, 2023
Blanca
United States of America.
The breakfast on Sunday was terrible no omelettes no cereal r pancakes ☹️
Stayed in July 2023
Reviewed: July 10, 2023
Mary
United States of AmericaFood wasn't that good at this location...The food is usually excellent at the others location...
Great location...
Stayed in July 2023
Reviewed: June 28, 2023
Patrick
United States of AmericaWalked into room and found a drink box on bedroom floor showing staff didn't clean bedroom to expectation. Found a individual coffee packet in commode looking like #$%* so staff didn't clean that area! Also found a chicken wing on the living room floor when we opened up the curtains! Disappointing at best!!!
Stayed in June 2023
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