7290 Commerce Center Drive, Colorado Springs, CO 80919, United States
#32 of 99 hotels in Colorado Springs
Guests' ChoiceBased on 305 hotel reviews
8.4Cleanliness
8.5
Comfort
8.7
Location
9.0
Facilities
8.4
Staff
9.2
Value for money
8.1
Free WiFi
7.1
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End of dialog contentReviewed: 12 April 2024
Thomas
United StatesGot one of the only rooms without a balcony and ordering at the restaurant was a little different
Breakfast was great main floor area was beautiful. The staff were great as well. Room was spacious!
Stayed in March 2024
Reviewed: 8 April 2024
Box
United StatesFront desk was friendly and helpful.
Stayed in April 2024
Reviewed: 5 April 2024
Thomas
United StatesBreakfast was good, give a free drink at their bar every night from 5-7 pm and location is very convenient. Close to many good restaurants, grocery stores and access to I-25.
This is a really old Embassy Suites that has not yet been upgraded so many of the items such as furniture (computer desk chair, sofa sleeper, mattress) were not in that great of condition. In fact the computer desk chair would not stay up as the hydraulic was worn out. The sofa cushions were flat when sat on and the mattress had a very large indentation indicating it was extremely old.
Stayed in April 2024
Reviewed: 30 March 2024
Amee
United StatesNothing
Happy hour snacks and complimentary drinks! Very kid friendly. Comfy beds, spacious and quiet. Safe location.
Stayed in March 2024
Reviewed: 13 March 2024
Ashliee
United StatesWaiting for our room when we arrived was annoying. The pull out bed was not in the best shape and is probably needing replaced.
We enjoyed the pool. The breakfast was very tasty.
Stayed in March 2024
Reviewed: 21 February 2024
Marilyn
United StatesThe bathroom was too small but not a big deal for us.
We enjoyed the 2 free adult drinks in the bar between 6 to 7:30. The interior atrium area is nice. The suite was nice, especially having a door between the bedroom and "living room." Many so-called suites only have a partition and no door. The pool and hot tub were larger than most hotel pools. The breakfast was great, especially the made to order omelets. The price was very reasonable ($130) for two grandparents and two granddaughters, considering the price included breakfast for 4 and 4 free drinks.
Stayed in February 2024
Reviewed: 18 February 2024
Miller
United StatesSmelled odd…perhaps cleaning products? Wouldn’t keep me away though.
It’s in a great location. Clean & comfortable. Great complementary breakfast & happy hour.
Stayed in February 2024
Reviewed: 25 January 2024
Mireya
United StatesLobby staff lady was rude
Stayed in December 2023
Reviewed: 28 December 2023
Melissa
United StatesShower exhaust vents in the rooms.
Location, breakfast
Stayed in December 2023
Reviewed: 19 December 2023
Terry
United StatesThe swimming pool needed to be skimmed, could see all the hair floating on top! Hot top was amazing!
Breakfast was amazing. Chef made to order in front of you!
Stayed in December 2023
Reviewed: 19 December 2023
Lou
United StatesEvening social hour could be expanded a bit for those of us with dinner reservations off property.
Sounds crazy but I like that in the winter I am able to walk laps around the atrium inside, not on a treadmill as I don't pack work out clothes.
Stayed in December 2023
Reviewed: 25 November 2023
Troy
United StatesLoved the made to order omlets!
Stayed in October 2023
Reviewed: 2 November 2023
Britain
United StatesIt was extremely windy so the sliding door was bowing and a lot of air was coming in and whistling. We called the front desk and they came up and taped the seals up immediately which did help. The temperature did not seem to regulate very well in our room but that could have been from the door issue. It is a bit outdated but they do keep it clean. Overall, we had a great stay and the kids loved it.
The staff was incredibly friendly! Every single person was warm and pleasant. I can't remember the last time I stayed somewhere where everyone seemed genuinely happy to be there. The food was great! We had breakfast daily which was better than most diners. We also had dinner one night at the par and the pizza was very good.
Stayed in October 2023
Reviewed: 2 October 2023
Lynn
United StatesThey offer complimentary breakfast with the room but the food was pretty bad. Even the made-to-order omelets tasted like powered eggs, so we ended up going somewhere else for breakfast on our second day there.
We stayed in a suite with 2 queen beds and it was very comfortable. There was a sink, refrigerator, and microwave in the sitting area with a table and couch. The beds were comfortable and it was nice to have an extra space with a mirror and counter to get ready outside of the bathroom. Good location and easy to find just off I-25. The staff was very friendly.
Stayed in August 2023
Reviewed: 30 September 2023
Bruce
United StatesThe living space and bedroom more than adequate in size, however the bathroom should have been bigger by two feet.It was impossible for two people to be in that room at the same time. Poor design.
very good
Stayed in September 2023
Reviewed: 7 September 2023
Peter
United StatesLeaking roof. It was during the repair process.
Breakfast. Stuff except one lady at the front desk. Forgot her name. Jacuzzi. Pool.
Stayed in August 2023
Reviewed: 20 August 2023
Carla
United StatesA bit dated But clean and comfortable
Breakfast was exceptional Free parking Staff was friendly and very helpful
Stayed in August 2023
Reviewed: 17 August 2023
Celia
United StatesThe room carpets don't look clean.
The breakfast was great.
Stayed in August 2023
Reviewed: 25 July 2023
Montel
United StatesPrice a bit high and issues with reservations
Floor we stayed on - great breakfast - great desk - Ann was awesome
Stayed in July 2023
Reviewed: 17 July 2023
Sarah
United StatesRooms and hotel looks outdated. A few staff members were a bit short and not very accommodating.
Rooms were comfortable and clean. Had everything we needed. The whole hotel is due for some maintenance and remodeling it seems. Both elevators were out of order multiple times throughout our stay. Enjoyed our stay regardless and most staff we encountered were quite polite.
Stayed in May 2023
Reviewed: 8 July 2023
Tamara
United StatesLocation was nice.
Stayed in July 2023
Reviewed: 23 June 2023
Mike
United StatesLoud Fan noice outside the room.
Stayed in June 2023
Reviewed: 14 June 2023
Denise
United StatesThe elevators were not working properly. The door to our room stuck, we had to push our way in. There were many leaks from the rain, buckets sitting everywhere. Breakfast was not good. The food was not replenished as needed. They ran out of clean forks. The potatoes were so salty we couldn't eat them. Eggs were dry and cold.
Comfortable bed. Restaurant and bar were good. Room was big and comfortable.
Stayed in June 2023
Reviewed: 2 June 2023
Stanton
United StatesElevator needs work. Took a couple of calls and visit to front desk to get toilet paper and towels.
Breakfast. Location. Person cleaning up after breakfast was friendly and worked incredibly hard- impressed with this employee.
Stayed in May 2023
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