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  5. Reviews of Embassy Suites by Hilton Orlando Lake Buena Vista Resort

Reviews of Embassy Suites by Hilton Orlando Lake Buena Vista Resort This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

8100 Lake Street, Lake Buena Vista, Orlando, FL 32836, United States of America

#268 of 386 hotels in Orlando

Guests' Choice

Review Score

Based on 344 hotel reviews

7.7

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.9

  • Location

    8.8

  • Facilities

    7.9

  • Staff

    8.3

  • Value for money

    7.4

  • Free WiFi

    7.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 22, 2024

    9.0
    Love it
    • Leisure trip
    • Couple
    • King Room with Roll-In Shower - Mobility and Hearing Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Paying for parking

    Breakfast was wonderful

    Stayed in March 2024

  • Reviewed: March 18, 2024

    9.0
    Had a very nice stay will be visiting back soon
    • Leisure trip
    • Family with young children
    • King Suite Poolside
    • Stayed 1 night
    • Submitted from a mobile device

    The cleanness and the happy hour

    Stayed in March 2024

  • Reviewed: January 8, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    I would have liked if coffee had been available earlier in the morning rather than opening with breakfast.

    Room was big, breakfast was great, location was great.

    Stayed in January 2024

  • Reviewed: December 15, 2023

    9.0
    This was a quick trip!
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The room...we did not expect to stay in a Motel! This is Embassy Suites!

    The facility was clean..Breakfast and staff was Awesome!

    Stayed in November 2023

  • Reviewed: November 7, 2023

    8.0
    Decent hotel.
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Parking was expensive. Didn’t expect to pay $24 per day for parking .

    It’s huge and clean. Location is awesome. Morning breakfast was good.

    Stayed in November 2023

  • Reviewed: October 22, 2023

    9.0
    Very nice and relaxing for me and my spouse, had a lot of fun with the complimentary drinks
    • Leisure trip
    • Couple
    • King Suite Poolside
    • Stayed 3 nights
    • Submitted from a mobile device

    The situation with not having a room available for what I booked was upsetting. Also booking charged me for said room even though the property expressed they’re are a pay on site only hotel.

    The breakfast had such a wide variety of things to eat. The omelettes were really good and the fresh Mickey waffles were also good too. Enough food to make you full until the afternoon.

    Stayed in September 2023

  • Reviewed: October 11, 2023

    9.0
    We loved the room with the separate living area and the complimentary breakfast.
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast

    Stayed in October 2023

  • Reviewed: September 26, 2023

    8.0
    Overall the stay was great but there needs to be a little more attention on the smaller things.
    • Leisure trip
    • Family with young children
    • King Suite Poolside
    • Stayed 2 nights
    • Submitted from a mobile device

    The amenities were not kept. The billiards table was old and the sticks had fallen apart, the table and balls were faded. The on ground tile pavers were wobbling and a toddler even managed to pick one up.

    This hotel is excellent for families. The small kids swim area was perfect for toddlers, the indoor outdoor pool and hot tub were great. There was a cigar lounge, billiards area, playground for the kids and a basketball court. There is a lot of on site things to do to keep a family entertained. Oh yeah, the breakfast was tasty and filling. The breakfast area was kept up nicely. In the accommodation were clean and seem sterile. The bed and pillows were just right for my husband and I. There was a twist to this Embassy Suites. They had an annex / pool view rooms. These rooms were facing the pool and not on the inside of the building like the traditional ES. All in all I would stay again.

    Stayed in September 2023

  • Reviewed: September 6, 2023

    9.0
    Always a great stay we'll be back again
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds Poolside
    • Stayed 3 nights
    • Submitted from a mobile device

    Only thing that I wish is that they weren't doing painting or spraying that they were doing it had an awful smell and I had to stay in my room for most of the day that day Side note next time let people know that they can ask for certain items for breakfast I love bacon and was so upbut that I found out the last day that I just could have had plates and plates of it from the omelet guy. Lol

    Great place to stay!! Breakfast is always good and HoT!!

    Stayed in September 2023

  • Reviewed: September 5, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The areas surrounding pool were rarely cleaned. Trash was accumulated every, the bins were full and not emptied. The men's restroom nearest to pool appeared to never be cleaned, smelled like urine and water was on floor. This actually led to a slip accident in which one of my guests was drenched in urine and water. We were in pool for over 8 hours and not once the restroom was cleaned and no sign of any kind demonstrating slip. Management was aware of faulty restroom and it wasn't until the accident happened that a sign was placed.

    The pool was spacious. Check in was easy.

    Stayed in September 2023

  • Reviewed: August 14, 2023

    9.0
    Nice and good looking
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    Breakfast wasn’t nice, reception people were not friendly at all, they didn’t even smile. They have eus a room next to the renovation spot and that we as annoying in the morning.

    Pool and movie night at the pool. Room was spacious

    Stayed in August 2023

  • Reviewed: August 12, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    You have to pay for parking at a hotel you’re already paying to stay at. The bathroom door didn’t close, the A/C didn’t get very cold, the furniture has stains and rips, the pool was hot, the breakfast set up was all over the place.

    The staff was very nice, the lobby was clean and smelled great.

    Stayed in August 2023

  • Reviewed: July 29, 2023

    8.0
    Love my stay will be returning
    • Family with young children
    • King Suite Poolside
    • Stayed 2 nights
    • Submitted from a mobile device

    Location, breakfast in the morning was absolutely good. all you can eat,staff was very friendly highly recommend

    Stayed in July 2023

  • Reviewed: July 19, 2023

    9.0
    once we moved to a better room, the stay was relaxing and enjoyable.
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds Poolside - Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    the first room that was given to us had a bad odor but they moved us out of there immediately

    the happy hour, restaurants and amenities

    Stayed in June 2023

  • Reviewed: July 8, 2023

    7.0
    Probably wouldn’t stay here again for the price we paid but overall it was an ok stay.
    • Leisure trip
    • Family with young children
    • Deluxe King Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Certain staff members weren’t very friendly, room was spacious but dated and needed repairs. Bathroom door was falling off the hinge and maintenance never came despite calling several times. There is no door to the shower just a piece of glass coving half of the shower which made the floor all wet and very slippery and dangerous.

    Great location, great breakfast, spacious room

    Stayed in July 2023

  • Reviewed: June 27, 2023

    9.0
    Wonderful
    • Family with young children
    • Deluxe King Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    Only thing was our room key card would get disabled. Also, the shuttle not returning back from Magic Kingdom you would have to go to another park by bus then back to hotel.

    Love the fun activities for the kids. Evening reception every night was wonderful with music of all types. Location is great and shuttle service to parks

    Stayed in June 2023

  • Reviewed: June 22, 2023

    9.0
    great
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    nothing

    every thing was so good

    Stayed in June 2023

  • Reviewed: June 21, 2023

    8.0
    adequate
    • Leisure trip
    • Family with young children
    • King Room with Roll-In Shower - Mobility and Hearing Access/Non-Smoking
    • Stayed 2 nights

    The Shower and the furniture in the room.

    Breakfast was excellent and back to Embassy standards, happy hour was good also. the furniture in the room was below standard and more like a budget motel, the SHOWER was terrible, no pressure and a below average amount of water was pumped thru.

    Stayed in June 2023

  • Reviewed: May 28, 2023

    7.0
    pretty good stay overall
    • Leisure trip
    • Family with young children
    • Deluxe Queen Suite with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    staff inside hotel were not so friendly especially those pushing carts around collecting laundry sink plug kept getting stuck hotel needs some updating

    comfy beds and pillows nice size pool Scott was friendly at pool bar

    Stayed in May 2023

  • Reviewed: May 15, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 3 nights

    didn't clean tub and left half drank water bottles from past guests

    location, breakfast and color sheets for kids

    Stayed in May 2023

  • Reviewed: April 19, 2023

    7.0
    Great deal and location for a 1 day/night trip to Disney
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms need updating/maintenance. Water had hard sulfur smell. Room was a bit musty. Shower room ceilings need cleaning and re-painting.

    Free happy hour snacks/buffet/drinks and for adults free draft beer. Check-in was quick and friendly. Pool and splash pad were great for the kids. Free breakfast was better than expected.

    Stayed in April 2023

  • Reviewed: April 16, 2023

    9.0
    Great price and location.
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds Poolside
    • Stayed 5 nights
    • Submitted from a mobile device

    Some of the buildings(balcony rooms) are not mark clearly

    perfect location centrally located.

    Stayed in April 2023

  • Reviewed: April 15, 2023

    9.0
    Nice family resort
    • Leisure trip
    • Family with young children
    • King Suite Poolside
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast selection 2nd bed was an uncomfortable sofa bed 😩

    Pool, breakfast, friendly

    Stayed in April 2023

  • Reviewed: February 22, 2023

    9.0
    It was cool. I liked the free food for breakfast and happy hour
    • Leisure trip
    • Group
    • King Suite Poolside
    • Stayed 2 nights

    Eggs

    Waffles

    Stayed in January 2023

Showing 1 - 25

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