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  5. Reviews of Embassy Suites by Hilton Orlando North

Reviews of Embassy Suites by Hilton Orlando North This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

225 Shorecrest Drive, Orlando, FL 32701, United States of America

#259 of 386 hotels in Orlando

Guests' Choice

Review Score

Based on 393 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.2

  • Location

    8.9

  • Facilities

    7.9

  • Staff

    8.6

  • Value for money

    7.8

  • Free WiFi

    8.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 3, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I wish you had nextfix prime and a guide for channels

    Stayed in April 2024

  • Reviewed: April 1, 2024

    9.0
    great place to stay staff are so acomidating friendly
    • Leisure trip
    • Group
    • King Suite - Non-Smoking
    • Stayed 2 nights

    nothing at this time

    breakfast was excellent

    Stayed in February 2024

  • Reviewed: February 11, 2024

    9.0
    Comfortable place for families, great value
    • Leisure trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The food at breakfast wasn’t very good, except to the omelette station, that was nice. No milk alternatives.

    The rooms were amazing, it was great to have a living room for the adults to hang out while the toddler went to sleep early in the bedroom. The microwave in the suite was a plus for warming bottles. The indoor pool and gym are great, but the little bodega open til late was the real star of the show.

    Stayed in January 2024

  • Reviewed: January 31, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Double Suite with Two Double Beds with Sofa Bed-Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Noisy, the neighbors kept slamming the room doors. They drank multiple boxes of beer and placed the boxes next to our door.

    Nice room

    Stayed in December 2023

  • Reviewed: January 24, 2024

    8.0
    Would stay again.
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Pool was closed first evening.

    Had omelet made, was good. Good selection of food. Beer was cold at happy hour.

    Stayed in December 2023

  • Reviewed: January 13, 2024

    8.0
    Would definitely stay again
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The pillows for the bed were very small. Like 18" or 20" couch pilows. Comfortable but small. Also breakfast selections were small. I' m from the South and no grits were available.

    Everything was fine

    Stayed in December 2023

  • Reviewed: January 7, 2024

    8.0
    Had a good stay with exception of the rude lady!!
    • Leisure trip
    • Group
    • King Suite - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    We arrived early (330 am) and parking in the loading zone and walked in. We had telephoned a couple weeks before and asked if we did arrive early if we cud come in and rest, use restrooms, etc. we had been told absolutely. So, when we entered the facility, the lady at the desk IMMEDIATELY met us with “you cant park there”. No “welcome” or “may i assist”!!! We were speechless. I tried to explain to her that we had arrived early etc. she did not care. We told her we would leave and asked if we cud at least use restroom. We did use the restroom without her affirmation. Each and every other person at desk all week were absolutely helpful!!!

    Ease of access. Center of activities.

    Stayed in January 2024

  • Reviewed: January 3, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Far from Orlando

    Great hot pool, great staff.

    Stayed in December 2023

  • Reviewed: January 2, 2024

    8.0
    It was a very nice hotel with a great location and staff with a few minor issues
    • Leisure trip
    • Family with young children
    • One-Bedroom Double Suite with Two Double Beds with Sofa Bed-Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    There wasn’t a blow dryer in the room and our coffee pot was dirty with old coffee. The beds were small and we weren’t expecting that. Thank goodness for the sofa bed. The top layer of the bathtub was peeling off. The hot tub was dirty you can see black dirt on top of the bubbles and way too much chlorine in the hot tub..it burns your throat and eyes just going in the room.

    It’s a nice property near many places to eat and shop. The customer service was excellent. Great staff, very nice and helpful.

    Stayed in January 2024

  • Reviewed: December 30, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Another of meat and egg options for breakfast but very little for vegetarians

    Cruelty free toiletries

    Stayed in December 2023

  • Reviewed: December 30, 2023

    7.0
    Overall it's a nice place to stay and the location was perfect for me.
    • Leisure trip
    • Couple
    • One-Bedroom Double Suite with Two Double Beds - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    Couple issues, shower head broke the 2nd day we were there and never got fixed, was still usable but i had to wrap a wash cloth around it to keep it in place. Notified the front desk. Two days later engineering showed up but my wife was using the shower. Asked them to come back in 10 minutes. They never cane back. shower pressure was horrible, air conditioning wasn't the best.

    Breakfast was good, location was perfect, complimentary drink hour was a nice surprise. Steak house inside the hotel was awesome. One of the best steaks I've had. Area is beautiful, clean and I felt safe walking around at night.

    Stayed in December 2023

  • Reviewed: December 29, 2023

    7.0
    Overall we enjoyed the views around the resort but it was 20-40 minute drive from both Universal Studios and Disney attr
    • Leisure trip
    • Family with young children
    • One-Bedroom Double Suite with Two Double Beds with Sofa Bed-Non Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    I didn’t like that the staff was not cleaning the hotel more with pets allowed I would have loved to see more staff cleaning. I was also charged extra $ without this being authorized so I had to resolve that issue.

    The was grand in scale but I could tell it was dated with new furniture.

    Stayed in December 2023

  • Reviewed: December 29, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • One-Bedroom Double Suite with Two Double Beds with Sofa Bed-Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    We were. unable to use the indoor pool that was one of the main reason why we choose this hotel.

    The Staffs were very friendly, professional and the room were very clean.

    Stayed in December 2023

  • Reviewed: November 15, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Room not cool at night despite dropping the thermostat to 66

    Location, breakfast, and happy hour.

    Stayed in November 2023

  • Reviewed: November 9, 2023

    7.0
    It was okay
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The back where we were placed was kind of.. run down

    The location was nice

    Stayed in November 2023

  • Reviewed: October 19, 2023

    7.0
    Nice stay
    • Leisure trip
    • Solo traveler
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Florence at check in could have been friendlier initially. I walked up and she looked without greeting or welcoming me. After us both looking at one another about 7 seconds she said hello.. Breakfast wasn't enjoyable. The powered eggs weren't good, link sausages were rubbery/tough.

    Jacuzzi

    Stayed in October 2023

  • Reviewed: October 3, 2023

    8.0
    Very Good
    • Business trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The plate had dried egg on it.

    Love comfort and location and clean rooms

    Stayed in October 2023

  • Reviewed: August 31, 2023

    8.0
    Okay stay
    • Leisure trip
    • Group
    • Double Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Under renovations

    Location

    Stayed in August 2023

  • Reviewed: August 24, 2023

    9.0
    Folks like John and Gloria went above and beyond to make the stay great. To me they were employees of the week.
    • Group
    • Double Suite - Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    When I spoke to the desk I was informed that the construction was completed. However, the construction team and activity did not affect the stay.

    Proximity to Cranes Roost park. The appetizing breakfast. The amazing staff. The peaceful atmosphere. No noise.

    Stayed in August 2023

  • Reviewed: August 14, 2023

    9.0
    Very nice and peaceful
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night

    The room was beatiful and well set up. The staff was very helpful and quick to act when asked for help. The food was also very good.

    Stayed in August 2023

  • Reviewed: July 6, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The renovations were still in progress and quite an eyesore.

    The location was fantastic. Near shops, Cranes Roost Park and many restaurants.

    Stayed in July 2023

  • Reviewed: July 1, 2023

    7.0
    It was only for one night but the beds were extremely small for two adults to share. The construction was awful we heard
    • Leisure trip
    • Family with young children
    • One-Bedroom Double Suite with Two Double Beds with Sofa Bed-Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Construction and small double beds

    Indoor pool, breakfast was great

    Stayed in April 2023

  • Reviewed: June 25, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Double Suite with Two Double Beds - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    Condition of the property (dusty)

    Front desk person very helpful

    Stayed in June 2023

  • Reviewed: June 2, 2023

    8.0
    Very Good
    • Leisure trip
    • Group
    • One-Bedroom Double Suite with Two Double Beds with Sofa Bed-Non Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Bigger pillows on the bed

    It's very quiet and staff is very helpful o

    Stayed in May 2023

Showing 1 - 25

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