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  5. Reviews of Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard

Reviews of Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

4350 PGA Boulevard, Palm Beach Gardens, FL 33410, United States of America

#6 of 13 hotels in Palm Beach Gardens

Guests' Choice

Review Score

Based on 344 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.4

  • Location

    8.9

  • Facilities

    8.2

  • Staff

    8.3

  • Value for money

    7.9

  • Free WiFi

    7.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 18, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Bed

    Stayed in April 2024

  • Reviewed: March 30, 2024

    9.0
    Celebrating my birthday with my NY aunt at Embassy Suites was a treat.
    • Leisure trip
    • Family with young children
    • Suite with Two Double Beds
    • Stayed 1 night

    Not a thing.

    Enjoyed the suite set up; happy hour with complimentary cocktails was a plus; breakfast buffet was wonderful.

    Stayed in March 2024

  • Reviewed: January 10, 2024

    9.0
    Very pleasant stay. However, I think it was a little overpriced for that area.
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 2 nights

    The bathroom is very small and tight. Water leakage from the toilet tank and water would come out from the sides when the shower was on. The parking fee was pretty high considering you are parking outside in the open.

    The facility was real nice and the free breakfast was awesome! My room looked like a mini one bedroom apartment. It was spacious and very clean.

    Stayed in January 2024

  • Reviewed: January 4, 2024

    7.0
    The hotel is old but still a good value. Can’t say about other staff, but happened to have that rude staff.
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Parking is extra and expensive. The bartender was rude. The same person was also the cook for the breakfast he seemed to hate the job.

    The hotel and the room are spacious.

    Stayed in December 2023

  • Reviewed: December 26, 2023

    7.0
    Decent location, Great breakfast, friendly staff
    • Leisure trip
    • Couple
    • Premium Suite with Two Double Beds
    • Stayed 3 nights

    The rooms definitely need to updated. They mentioned they were going to renovate soon. But for the price I payed now, you'd think they just renovated it.

    Breakfast and service were good.

    Stayed in December 2023

  • Reviewed: December 19, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night

    Would have appreciated a kosher restaurant in the area-(not your problem, though ...)

    Good range of items at breakfast. Easy access to parkinggarage. Wish there was an easier way to get back to the turnpike (rather than turning at the bottom of a hill ... Point-of-interest: We believe we stayed in excatly the same room last year! Furniture wa comfortable- however, desk chair was beginning to show signs of wear.

    Stayed in November 2023

  • Reviewed: December 16, 2023

    8.0
    Loved the whole water feature and lobby areas.
    • Leisure trip
    • Group
    • Suite with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Bathroom was small and in need of updating.

    Breakfast omelette bar and happy hour were the best. I really loved the living room we sat for hours out there and just talked.Levi Gaines in maintenance was very helpful.

    Stayed in December 2023

  • Reviewed: December 11, 2023

    8.0
    Perfect for what we were looking for.
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    U turn to get there

    Great location Great property

    Stayed in December 2023

  • Reviewed: December 11, 2023

    9.0
    Sensational stay in PGA
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    N/A

    Amazing!!

    Stayed in December 2023

  • Reviewed: December 5, 2023

    8.0
    Nice property - fix the thermostats so you can actually control the temp in your room
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 2 nights

    Housekeeping didn't get around to cleaning our room until 5 pm. That's way too late for a multi-night stay.

    Room was great, although we couldn't get the temp above 75 deg (which was TOO cold for us). Breakfast and drinks are a definite PLUS.

    Stayed in December 2023

  • Reviewed: November 29, 2023

    8.0
    Excellent stay at an unbeatable price
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Room service didn’t come even after we requested it twice on the second day.

    Amazing breakfast! Great room layout

    Stayed in November 2023

  • Reviewed: November 6, 2023

    7.0
    We froze the whole time. Air conditioning was set too cold.
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    It was sooo very cold. Very uncomfortable cold. We could barely stand it.

    cleanliness

    Stayed in November 2023

  • Reviewed: October 2, 2023

    7.0
    Overall, it was a good stay.
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Hearing Access
    • Stayed 2 nights
    • Submitted from a mobile device

    We went to dinner at the atrium. The service was very slow and we were the only table. The food was not great and one of our entrees was the flatbread and we didn’t even eat it because it looked awful with balsamic vinegar poured all over it. We also did not know that parking was $18 a day.

    Location and the complementary breakfast

    Stayed in October 2023

  • Reviewed: October 1, 2023

    9.0
    Short but sweet.
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast took forever we ended up leaving and eating g else where which lessened the value of the stay

    The cleanliness

    Stayed in September 2023

  • Reviewed: September 24, 2023

    9.0
    I love it and will definitely be back again
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    I have to ask the cleaning lady for cleaning towels

    Yummy

    Stayed in August 2023

  • Reviewed: September 5, 2023

    9.0
    I loved it. I would stay again
    • Leisure trip
    • Family with young children
    • Suite with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Some of the staff working in the lobby were not very courteous

    The cleanness, the room was spacious and the hotel is beautiful

    Stayed in September 2023

  • Reviewed: August 28, 2023

    8.0
    I would stay again.
    • Leisure trip
    • Family with young children
    • Suite with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The hvac could be upgraded. It worked, but it just ran continuously and didn't do a great job regulating humidity.

    The staff, from the desk managers to the bartender to the buffet to housekeeping....great! Always pleasant and helpful. The location was great with the places on my itinerary.

    Stayed in August 2023

  • Reviewed: August 28, 2023

    9.0
    Overall the staff was nice the hotel is gorgeous I will definitely be returning
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The cleaning crew should empty trash daily without you having to ask and also put clean towels & cloths in your room daily without having to asked for them

    Food was great

    Stayed in August 2023

  • Reviewed: August 15, 2023

    8.0
    A Good Short Stay at Embassy Hotel PBG
    • Business trip
    • Solo traveler
    • King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The only thing I would recommend in the bathroom is adding some sort of anti slip on the shower floor, because I felt it was a bit slippery for my taste when water was present, (there were safety grab bars which was good to see), but I still placed a towel on the floor for personal safety purposes.

    My recent stay at Embassy hotel by ✨️Hilton PBG was a Good stay. Smooth keyless check-in, and a cozy, well-maintained room made for a restful night's sleep. There was Complimentary breakfast and Wi-Fi added to the convenience. There's a grand pool area, and a 24 hr exercise fitness area. Overall the hotel's location suited my needs, and the attentive staff promptly checked in via messaging for any requests I had during my short stay. It was a decent, comfortable and hassle-free stay. I'd consider this hotel for any next upcoming future visit.

    Stayed in August 2023

  • Reviewed: August 5, 2023

    8.0
    Adequate
    • Business trip
    • Travelers with friends
    • King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    No free parking. Cost too much at $39 a night. Happy hour snacks were chips, salsa, veggies and dip e dry day!

    Proximity to the beach. Rooms were updated. Breakfast was good.

    Stayed in July 2023

  • Reviewed: June 22, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Hearing Access
    • Stayed 3 nights

    beds uncomfortable and pillows were all flat

    The area for happy hour and breakfast

    Stayed in June 2023

  • Reviewed: June 16, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Our room unfortunately would not cool down enough and it was really a hot night. Also had to call down for more towels, not enough in the room.

    Location was great. Breakfast was also a plus considering it wasn't only included but was pretty good.

    Stayed in June 2023

  • Reviewed: June 6, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Suite with Two Double Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    All good

    Location

    Stayed in June 2023

  • Reviewed: May 30, 2023

    7.0
    Not worth the hype or $$$. Hilton can do better.
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 3 nights

    I am a Hilton Honors member. I arrived and did not get my Hilton Honor bag like everyone else did. The room we got room 307 was in need of repair. The office chair was worn out and had multiple tears in it. Same with the chairs facing the desk. Wall paper in the bathroom was peeling off. The toilet ran all night and we had to manually reset it. Wall paper above the bed was dirty. The exterior vanity cold water does not shut off correctly. Very sad that they would give this room to anyone much less a Hilton Honors member. The bed was worn out as well, king sheets did not fit and kept coming off and the room was musty. The breakfast buffet was over crowded so we were able to eggs and that was all. It was not worth the 222.00/night which I also believe I was overcharged. I need to go back and look at the booking.com rate to ensure. I was too irritated when we left to deal with the staff further.

    Close proximity to everything. Many restaurants and a lot to do in the area.

    Stayed in May 2023

Showing 1 - 25

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