1050 Westbrook Street, Portland, ME 04102, United States of America
#7 of 24 hotels in Portland
Guests' ChoiceBased on 896 hotel reviews
8.6Cleanliness
9.0
Comfort
9.0
Location
8.9
Facilities
8.8
Staff
9.2
Value for money
8.4
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 21, 2024
Salinas
United States of AmericaThe only negative was the setup of the weight room , it was attached to the swimming pool entrance and too many kids would come through. But that wasn't staff fault it was whomever designed the renovations there at hotel
The staff was very courteous and getting the shuttle to pick us up at another hotel that was atrocious and they gladly picked us up. Took us to Downtown Portland as well as the train station. The breakfast was excellent, the HH was excellent, the bartender Lauren was great, the shuttle drivers Ashley amd Richie were also great.
Stayed in April 2024
Reviewed: April 20, 2024
Ricky
CanadaParking was full
Clean
Stayed in April 2024
Reviewed: April 10, 2024
Lauri
United States of AmericaThe complimentary drinks and wine cheese The gym was under construction and couldn't use the gym.Or the hot tub
The complimentary drinks and wine and cheese
Stayed in April 2024
Reviewed: March 15, 2024
Danielle
United States of AmericaWe checked in at 12:30 am. The gentleman at the counter was very chipper! The room was very clean, The beds were so comfortable! The breakfast had a nice variety! The Embassy Suites will be your go-to for now on when we fly out and back to Portland! Oh, and its maybe 4 minutes from the Portland Airport! PERFECT!
Stayed in March 2024
Reviewed: March 6, 2024
Fatiha
CanadaEverything was fine!! Even the location is good if you have a car but it may be a little bit difficult if you dont have one to go to touristic places if you are here as a tourist
In all the hotels that i went, it was the best staff that i have ever seen. They were very helpful and caring. Everytime i had questions, they were there for me. Also the room was clean, nice and the bed so comfortable. The breakfast is AMAZING , you have also a chef who can do what you want and i love the idea of free snacks in the afternoon and the free consommation of alcohol. It was nice that the parking was free too.
Stayed in March 2024
Reviewed: March 5, 2024
K
United States of AmericaThere was only two thing that we didn't like and that would be the pillows. Those were awful. The second was a cosmetic thing and that was the bar in the shower. That is the worse place to place one. We kept hitting our elbow on it.
The staff were wonderful! They were always friendly with smiles on their faces. The breakfast was wonderful. Housekeeping was wonderful. Overall just a great experience
Stayed in March 2024
Reviewed: March 4, 2024
2bicho
United States of Americacarpet I had called 2-days previous, and a young man answered, and he couldn’t find my reservation. The reservation number was given to him will all other pertinent information. I felt like he didn’t really try to assist or take any extra steps to find my reservation.
Check in was GREAT with Adam and Sunni—extremely friendly and gracious.
Stayed in February 2024
Reviewed: March 3, 2024
Clough
United States of AmericaPool was small for a large hotel
Free food& beverages upon arrival
Stayed in March 2024
Reviewed: March 3, 2024
Angela
United States of AmericaNoon checkouts as a norm.
Delicious breakfast. Exceptionally clean, quiet room.
Stayed in March 2024
Reviewed: March 2, 2024
Patrick
United States of AmericaThe size of the rooms bathrooms.
The staff is extremely nice. The breakfast selection was amazing
Stayed in February 2024
Reviewed: February 26, 2024
Michelle
United States of AmericaThere was nothing I did not like. The stay was exceptional.
The breakfast was VERY good. Super fresh and flavorful. Not at all what we prepped ourselves for.
Stayed in February 2024
Reviewed: February 25, 2024
Cory
United States of AmericaN/A
Buffet was amazing, swimming pool was fabulous, room was very clean and spacious. We loved it.
Stayed in February 2024
Reviewed: February 21, 2024
William
United States of AmericaGreat place to stay. Room was large and exceeded my expectations.
Stayed in February 2024
Reviewed: February 14, 2024
Mitchell
United States of AmericaThe gym was a little small.
Room was beautiful and large and had everything we wanted and needed!
Stayed in February 2024
Reviewed: February 12, 2024
Anne
United States of AmericaLiked the staff, the room , the drinks, the atmosphere. Would rec to ant travelers.
Did not eat breakfast
Stayed in February 2024
Reviewed: February 12, 2024
Erika
United States of AmericaFriendly staff very accommodating lots of complimentary options
Stayed in February 2024
Reviewed: February 11, 2024
Michael
Israelמלון נוח ליד שדה התעופה
Stayed in February 2024
Reviewed: February 6, 2024
Johnson
United States of AmericaStaff was welcoming and friendly!
Stayed in February 2024
Reviewed: February 4, 2024
Ashworth
United States of AmericaLocation was nice and breakfast had everything you could want to eat and little things you could take on the go.
Stayed in February 2024
Reviewed: February 3, 2024
Olive
United States of AmericaReasonably priced place to stay at the airport. Clean, friendly, a restaurant & bar, quick shuttle to the airport, and a pool!
Stayed in February 2024
Reviewed: January 27, 2024
David
United States of AmericaCan’t shut out sun but I packed a sleep mask
Breakfast and dinner were great. Rooms large
Stayed in January 2024
Reviewed: January 21, 2024
Deborah
United States of AmericaAirport property with 24 hour shuttle service. Provides free happy hour and breakfast.
Stayed in January 2024
Reviewed: January 18, 2024
Katherine
United States of AmericaNothing.
Spacious room, nice pool, better than expected breakfast, and very affordable.
Stayed in January 2024
Reviewed: January 11, 2024
Mathies
United States of AmericaCoincidentally seeing the crew cleaning. But it shows how much the crew cares about the property. Honestly that was my only complaint.
I enjoyed the restaurant and bar with an amazing breakfast spread. For the pool, the looker rooms gave privacy and allows a more comfortable journey from your room to the pool. The airport shuttle and valet service was a nice touch. I can clearly see how useful it could be in the busy airport season.
Stayed in January 2024
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