Two Convention Center Plaza, St. Charles, MO 63303, United States of America
#3 of 23 hotels in St. Charles
Guests' ChoiceBased on 437 hotel reviews
8.6Cleanliness
9.0
Comfort
9.0
Location
9.2
Facilities
8.9
Staff
8.9
Value for money
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 27, 2024
Pettis
United States of AmericaThe breakfast was mediocre. When the website said breakfast was made to order, I expected more of a selection. The selection of food was very limited. The young lady who made the omelets and pancakes was great; however, the line was outrageous. No one tried to help her fulfill the orders. The bacon was salty on the first morning of our stay; the second day, it was a bit better. The teamwork was not the greatest.
I love the location and how it was clean with no musky order. Geneva was so pleasant and friendly; also, her greeting/ welcome was great. The young lady who made the omelets and pancakes was very nice and committed to doing her best to make orders as prompt and proficient as possible.
Stayed in March 2024
Reviewed: March 19, 2024
Dockett
United States of AmericaGreat location
Stayed in March 2024
Reviewed: March 18, 2024
Mark
United States of AmericaThe hotel was filled nearly to capacity, which made parking difficult, and waiting on an elevator was extremely long at times. Breakfast was so crowded that there were no free tables, and the wait staff weren’t keeping up with bussing them, so we got to eat breakfast with the previous people’s dirty dishes sitting there. There was one of the wait staff guys running around with a black cloth mask and rubber gloves on that didn’t clean one table that I saw. The grill was painfully slow so getting an omelet or eggs over easy took over 20 minutes. The buffet line was also frequently out of potatoes, sausages, etc.
The location of the property was good for us.
Stayed in March 2024
Reviewed: March 17, 2024
Lt
United States of AmericaEverything was as we expected.
Location, staff, food, everything was great!
Stayed in March 2024
Reviewed: March 17, 2024
David
United States of AmericaClean - quiet - spacious rooms . Great food - friendly staff
Reviewed: March 15, 2024
Tucker
United States of America…well, at two minutes u til 9AM, the breakfast offered wasn’t replenished. The signage reads “until 9:30AM.” However when I mentioned it to front desk, they got right on top of it! ..other’s were able to enjoy a meal as well afterwards. Thanks!
The cleanliness and the constant concern through text about my comfort.🥰
Stayed in March 2024
Reviewed: March 3, 2024
Donald
United States of AmericaClean and friendly staff - great location. Terry the shuttle driver is always our favorite part! Gives us a history lesson and a ride !
Stayed in March 2024
Reviewed: February 11, 2024
Latoya
United States of AmericaN/A
Well, first off, it is absolutely beautiful 😍 inside this place. All the amenities that comes with the stay is just amazing. I love that when I made it to my room I got a text to check on how everything was dealing with the room and to make sure everything meets the needs/ expectations of great, comfortable and clean room. Everything was great and I loved everything about my stay.
Stayed in February 2024
Reviewed: January 29, 2024
Latasha
United States of AmericaThe security staff was kind of mean. The older guy was impatient. Maybe because of all the cheerleaders?
Pretty close to arena. like 5 minutes
Stayed in January 2024
Reviewed: January 27, 2024
Christine
United States of AmericaStaff was awesome! Very clean as well
Stayed in November 2023
Reviewed: January 23, 2024
Luke
United States of AmericaNot a lot to complain about
Super clean & one heck of a hotel
Stayed in January 2024
Reviewed: January 22, 2024
Kelly
United States of AmericaThere were very noisy teenagers running around up until 10pm.
Very impressed with the grandeur of the hotel
Stayed in January 2024
Reviewed: December 19, 2023
Jeanette
United States of AmericaEvening free drinks were very limited. I mistakenly thought there was food at 5 pm.
Beautifully decorated for Christmas. Large comfortable bed and room. Very clean. Hospitable staff. Breakfast was delicious. The pool and hot tub was nice
Stayed in December 2023
Reviewed: December 4, 2023
Tara
United States of AmericaThere was an extremely long wait to check in.
Room was very clean.
Stayed in December 2023
Reviewed: November 25, 2023
Lillie
United States of AmericaDogs noises all night 😒
Everything
Stayed in November 2023
Reviewed: November 25, 2023
Danny
United States of AmericaRoom was great good food friendly staff
Stayed in November 2023
Reviewed: November 11, 2023
Trent
United States of AmericaLarge rooms with seating area
Reviewed: October 19, 2023
Cindy
United States of AmericaBreakfast was ok.
Room was nice...bug comfortable
Stayed in October 2023
Reviewed: October 16, 2023
Angela
United States of AmericaVery clean & spacious.
Stayed in October 2023
Reviewed: October 16, 2023
Anitha
United States of AmericaGreat breakfast and awesome staff
Stayed in October 2023
Reviewed: September 28, 2023
Angel
United States of American/a
It met out expectations for a Embassy Suites Hotel. Very comfortable, very clean, professional staff with great hospitality.
Stayed in September 2023
Reviewed: September 18, 2023
Dalandrea
United States of AmericaRoaches were present
The property was beautiful.
Stayed in September 2023
Reviewed: September 11, 2023
Linda
United States of AmericaWhen I went to do laundry I wanted to use money it wouldn't let me.
Was very good
Stayed in August 2023
Reviewed: August 31, 2023
Christina
United States of AmericaVery close to the attractions in St Charles
Stayed in August 2023
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