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  5. Reviews of Embassy Suites by Hilton Washington DC Convention Center

Reviews of Embassy Suites by Hilton Washington DC Convention Center This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

900 10th Street Northwest, Northwest, Washington, D.C., DC 20001, United States of America

#39 of 156 hotels in Washington, D.C.

Guests' Choice

Review Score

Based on 1552 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    9.0

  • Location

    9.3

  • Facilities

    8.6

  • Staff

    8.9

  • Value for money

    8.2

  • Free Wifi

    8.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: October 13, 2024

    8.0
    They omitted the part that parking was $60/night
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite - Hearing Access
    • Stayed 1 night
    • Submitted from a mobile device

    60/night parking

    Everything except the $60/night valet parking only

    Stayed in October 2024

  • Reviewed: October 11, 2024

    9.0
    It’s a great hotel to stay in Washington
    • Leisure trip
    • Group
    • One-Bedroom Suite with Two Double Beds and Roll-in Shower - Mobility Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Check in after 4pm. We waited until 4.11pm

    I love it central to the main places to visit 🥰

    Stayed in October 2024

  • Reviewed: October 10, 2024

    8.0
    Great location and a good deal.
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite - Mobility Access/Bath Tub
    • Stayed 1 night
    • Submitted from a mobile device

    There was a kitchen, but not really any pot, so the kitchen was very useless.

    We really enjoyed the location and to king size beds.

    Stayed in October 2024

  • Reviewed: October 9, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Hearing Access/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The staff was very nice

    Everything

    Stayed in October 2024

  • Reviewed: October 9, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    The shower was extremely slippery. Need to supply rubber bath mats before you have a guest who gets hurt. The shower was a hazard. Shower door would not stay closed. Kept sliding open. The front desk was pleasant but not overly friendly. TV glitches a lot. Room service did not take used glasses or replenish with clean glasses, left a used washcloth in shower, did not clean nightstand, crumbs all over. Ice water was still in ice bucket. It was not emptied. I don't feel the room was cleaned very well. There is no clock anywhere.

    Breakfast, location, spacious room, comfortable bed, nice pillows, large bathroom, happy hour. Lobby had ample places to sit.

    Stayed in October 2024

  • Reviewed: October 8, 2024

    8.0
    Very Good
    • Business trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 5 nights

    The staff at the front door for the valet parking was not polite. The staff at the reception was very friendly and kind.

    Breakfast, the comfort in the room, the location.

    Stayed in August 2024

  • Reviewed: October 7, 2024

    8.0
    In conclusion I had a very pleasant stay and will be staying here again.
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    I paid for early check in however when I checked in my bathroom was dirty and I cleaned. Actually was an inconvenience because we had to wait for housekeeping to come clean it before we can shower almost made us late for our reservation.

    I loved the fresh breakfast and pool. Also the staff was very kind and helpful.

    Stayed in September 2024

  • Reviewed: October 6, 2024

    8.0
    All in all we had a great time visiting Washington DC.
    • Leisure trip
    • Couple
    • Corner King Suite - Non-Smoking
    • Stayed 4 nights

    The vents were dirty and behind the door in the bedroom--places not not regularly cleaned. The tv in the bedroom never worked even after it was looked at by hotel personnel. Rooms were very expensive, but I understand congress was in session. Lastly, poor utilization of space. Other than the closet with 8 hangers or so, there was no where to put anything and plenty of room to put a dresser with drawers and floating shelves in the bathroom or under the sink for bathroom items. it is inconvenient to have to get in and out of the suitcases all the time especially when your stay is more than a day or so.

    It was close to everything and we actually walked everywhere. Breakfast was very good!!! R00m was good.

    Stayed in September 2024

  • Reviewed: October 6, 2024

    8.0
    Nice location for 1 day trip
    • Leisure trip
    • Family with young children
    • Double Suite - Non-Smoking
    • Stayed 1 night

    Close to everything worth seeing

    Stayed in August 2024

  • Reviewed: September 30, 2024

    10
    Great hotel in a great location. The managers reception and the breakfast are value added!
    • Leisure trip
    • Family with young children
    • Corner King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No hand soap in bathroom dispenser and they never brought any after speaking with the front desk - twice! Cost was high for an Embassy Suites, however the hotel was very nice.

    Location was great and the guest rooms were terrific. Staff were friendly but not the most responsive. Price was high but I suppose understandable for a big city!

    Stayed in September 2024

  • Reviewed: September 27, 2024

    9.0
    very good family hotel
    • Leisure trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    None

    Very good location. Spacious rooms. Very good breakfast. Good service and staff. Fast elevator.

    Stayed in September 2024

  • Reviewed: September 27, 2024

    8.0
    Overall ok.
    • Leisure trip
    • Family with young children
    • Double Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Amenities not refilled coffee items.

    Free breakfast was good

    Stayed in September 2024

  • Reviewed: September 25, 2024

    8.0
    great location
    • Leisure trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    breakfast is acceptable, but could be better

    location is great!!!

    Stayed in August 2024

  • Reviewed: September 24, 2024

    10
    It was great, I definitely would stay again.
    • Leisure trip
    • Couple
    • Corner King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Didn’t seem like there was ever enough staff working front desk, always seemed to be a line with just 1 person working.

    Location was superb, rooms were quiet and beds very comfortable.

    Stayed in September 2024

  • Reviewed: September 23, 2024

    9.0
    Overall, I had a great stay and I will return.
    • Couple
    • Corner King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Parking

    Location to Howard University and the breakfast.

    Stayed in September 2024

  • Reviewed: September 23, 2024

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There were a few black hairs in the bathroom (on the bath and on the floor). No water bottles provided. Breakfast very busy and not super good quality.

    The big size of the room, the amazing staff at reception during check-in.

    Stayed in September 2024

  • Reviewed: September 21, 2024

    7.0
    Nice rooms, good value.
    • Leisure trip
    • Family with young children
    • Double Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We were there for dinner and a concert. The room was not ready on time. They said they would compensate us. They did not.

    The property was nice and clean.

    Stayed in August 2024

  • Reviewed: September 20, 2024

    9.0
    Overall experience is good. Would book with Embassy Suites again.
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    * Valet parking charge was $60 with an additional $10 charge each time it was used and was not told of the amount it would be before hand. * There was no sugar free syrup option at breakfast. * Temperature in the restaurant was extremely cold in the evening. Asked to have it adjusted and server said they could not. * Ice machine was broken and out of service on our floor. *chlorine level in pool was too high.

    *The breakfast was very nice. The hot omelette line was great as well as the multiple selections of food. *The pool temperature were really good. *King Suite was very spacious

    Stayed in September 2024

  • Reviewed: September 19, 2024

    10
    The location was also great and convenient to the Metro DC subway and walking distance to the WH
    • Leisure trip
    • Solo traveler
    • King Suite - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    There was nothing negative about my stay. The staff was great.

    It was more than I bargained for. The suite was like a furnished studio apartment. The pool was clean and private and the gym was great. The complementary breakfast was fantastic and had a great variety of breakfast foods. I would like to come back to Embassy Suites by Hilton on the next visit to DC.

    Stayed in September 2024

  • Reviewed: September 18, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room - Mobility Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The free drinks we great but quality of alcohol was not that great. Still great because you get two complimentary cocktails or spirits.

    How close the hotel is to everything. The room size. And

    Stayed in August 2024

  • Reviewed: September 17, 2024

    10
    It was short and sweet
    • Solo traveler
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Quality, location, Staff

    Stayed in September 2024

  • Reviewed: September 10, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Suite - Non-Smoking
    • Stayed 2 nights

    The only worse thing is they will charge you nearly 50$ for early check in. They will not allow you check in before 4:00pm, unless you pay for the "early" check in fee (FYI: even though the room are ready, they require you to pay extra so that you can check in around 2pm)

    Stayed in September 2024

  • Reviewed: September 10, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • One-Bedroom Suite - Hearing Access
    • Stayed 1 night
    • Submitted from a mobile device

    Parking was a rip off

    Stayed in September 2024

  • Reviewed: September 10, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    We paid for a Kung suite, but the bed was kinda small.

    The whole atmosphere was a good vibe

    Stayed in September 2024

Showing 1 - 25

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