270 Biscayne Boulevard Way, Brickell, Miami, FL 33131, United States
#53 of 197 hotels in Miami
Guests' ChoiceBased on 1189 hotel reviews
8.3Cleanliness
8.6
Comfort
8.6
Location
9.1
Facilities
8.5
Staff
8.6
Value for money
7.7
Free WiFi
8.1
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End of dialog contentReviewed: 21 April 2024
Andra
RomaniaHousekeeping service was very poor.. dirty towels provided, suitcases closed down, I let them widely open and I found all of them closed, though they were full of iron clothes for our future cruise, no slippers provided and the floor in the room was not wiped out, our toes were muddy and dusty🙈 The receptionist tried to compensate the damage with the suitcases and gave us a deposit of money in return. A lot of dust in the room… from the ventilation system which obviously hadn’t t been cleaned for so long.
Staff at tge front desk and at the entrance were very friendly. Very nice perfumed reception and well decorated
Stayed in April 2024
Reviewed: 7 April 2024
Darrelle
AnguillaLocation to most amenities , pool, view from the room - city view
Stayed in April 2024
Reviewed: 6 April 2024
Aylin
United StatesNo coffee in the room Even at the lobby after 10 am
Location, room size, cleanliness
Stayed in April 2024
Reviewed: 2 April 2024
Julio
GuatemalaValet parking is slow and a bit on the expensive side, almost 15 minutes, ask for it beforehand. Its ok if you're on vacation as you can wait by the water / river.
Amazing location, amazing views, great service overall. Zuma the restaurant downstairs serve the best weekend brunch in Miami, period. (Opens at noon)
Stayed in March 2024
Reviewed: 2 April 2024
Leslie
SwedenBreakfast was not the expected quality and felt overpriced
Stayed in March 2024
Reviewed: 21 March 2024
Victoria
EthiopiaThe luke warm served with the coffee.
The room ambience was ok.
Stayed in March 2024
Reviewed: 19 March 2024
Sevilay
United KingdomThe rooms around the lifts and facing to busy street sides are noisy.
The size of the room and bathroom was good. Comfy bed. The good thing is you can have access to fresh air via balconies in the rooms.
Stayed in March 2024
Reviewed: 18 March 2024
Maurice
CanadaPool party music. Traffic around the area is congested, construction noise in adjoining buildings.
Quiet rooms, friendly staff, well appointed
Stayed in March 2024
Reviewed: 16 March 2024
Victoria
EthiopiaThe Luke warm water at the reception
The room ambience
Stayed in March 2024
Reviewed: 14 March 2024
Lisa
United StatesPrice for one night was high
Comfort, cleanliness, location
Stayed in February 2024
Reviewed: 7 March 2024
Shari
United Statessad there was no coffee in the rooms and should have a few free water bottles included. We had to call for body wash. A weird item not to standardly provide.
Room was spacious and comfortable. Location was so close to where we wanted to be. Loved the free shuttle from the train station. Great pool! Gorgeous views too.
Stayed in March 2024
Reviewed: 23 February 2024
Demir
TurkeyToo much traffic in a congested area. Hard to get in and out. Noisy.
location is close to shops and restaurants. Staff is friendly.
Stayed in February 2024
Reviewed: 23 February 2024
Luciana
BrazilThe exorbitant park fees and unreasonable package fees without any previous notice.
The location and staff.
Stayed in February 2024
Reviewed: 23 February 2024
Virna
United StatesThe people surrounding .
The location was great for the purpose of the trip.
Stayed in February 2024
Reviewed: 18 February 2024
Pompiliu-sorin
RomaniaThe food is very good
Stayed in February 2024
Reviewed: 8 February 2024
Mabel
AustraliaQuite costly for what you get
The size of the bedrooms, location and the service
Stayed in December 2023
Reviewed: 27 January 2024
Olli
FinlandBreakfast quality compared to the price was poor.
Stayed in January 2024
Reviewed: 24 January 2024
Allinson
United Statesthe door were little hard to open. the housekeeping got to our room a little late to clean.
the suits was great, room , bed, restroom, shower they all great
Stayed in January 2024
Reviewed: 23 January 2024
Josephine
AustraliaRooms are very dark and small. Very busy and chaotic to enter and exit property.
It was neat but definitely not a 5 star property as Bookings has stated.
Stayed in January 2024
Reviewed: 21 January 2024
Marianna
United StatesRoom was not particularly clean. The bathtub was dirty and curtains moldy. The Area 31 hostess was rude- we were standing outside the door at 7:57 (the restaurant opened at 8am) and she wouldn’t let us in. She left us to stand there because she couldn’t be bothered to open the doors 3 minutes sooner!
Excellent location and room Size
Stayed in January 2024
Reviewed: 18 January 2024
Geralee
United StatesThe taxi/uber/shuttle service out front is a mess
This hotel has an excellent staff
Stayed in January 2024
Reviewed: 17 January 2024
Carol
IrelandFelt a little like a studio apartment the way it was laid out. Would have liked a little more wardrobe space, There were no hooks in the bathroom for hanging the bathrobes. We went to the event in Area 31 on New Years Eve which was completely over priced for what it was. Food was very poor that night unfortunately. On the plus side the hotel is close to many other great restaurants.
The room was lovely and very comfortable, however for the price we would have liked a little more luxury or comfort. It just seemed a little bare although nice. There were no tea or coffee making facilities within the room, which we missed. Staff were lovely and location was excellent. Food in Zuma was excellent but not so good in Area 31.
Stayed in January 2024
Reviewed: 17 January 2024
Jozef
BelgiumThe price for the breakfast
View from terras
Stayed in December 2023
Reviewed: 16 January 2024
Ian
United Statesmildew smell in the room and the $10 water bottle charge that was apparently advertised on the cap is deceptive. the $20 for water bill at the end left a poor impression.
view and location
Stayed in December 2023
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