A lot of extra charges / fees added on to the basic price. NOT expected and NOT good customer service to NOT be told ahead of time .

OUTSTANDING STAFF.

Stayed in April 2024

No pool & was unclear where & how to access breakfast .

Super location

Stayed in March 2024

Location, comfort, staff Breakfast included was a great surprise, and it was really good.

Stayed in March 2024

This area of the boardwalk where the hotel is located seemed to attract more homeless people and/or persons with substance issues than other areas we saw. While the variety of people certainly makes it interesting, it can be uneasy for families etc who are trying to vacation. No issues at the actual hotel though.

Location was great. Central to base out of for all activities. Good breakfast and the staff were friendly.

Stayed in March 2024

We contacted the property to try to advise them of our late arrival due to our flight to the US being cancelled, and we heard nothing from them - we messaged via the Booking app, emailed them directly. I also contacted them by phone - they couldn’t find our two night booking when we spoke and I was disconnected before we were able to inform them of the change of plans.

Location was great for Venice Beach and a short drive from LAX. Room was huge, clean and comfortable. Bed was massive and much needed after an overnight flight. Staff were all very helpful in person, however were useless when contacted to discuss our booking via phone or email.

Stayed in March 2024

My bathroom light was flickering, but that's just a quick fix and I can't find any other fault.

Always a pleasant stay, I've been in countless dodgy airbnb's in my 50+ trips to LA but Erwin is the one place you can count on.

Stayed in February 2024

The rooms were slightly dated, but the spaciousness made up for the decor. It would be nice to have a breakfast option on the rooftop area rather than only downstairs.

The room was very spacious. the roof top bar area very nice for a dinner or sundowner. Close to the beach and the staff very friendly. I would recommend this hotel.

Stayed in February 2024

That I had to change rooms because balcony door didn’t close

Location

Stayed in February 2024

We had a reservation for 4 people in King Suite City View. When we arrived after long journey from Las Vegas, tired, we found out that the sofa is not prepared for sleeping. So we went to the front desk and they told us we should do it by ourselves. There were no pillows, no proper blankets, we had to take some from our double bed in the other room, so our kids could sleep like in a hotel not in a hostel. The sheet was holey. The worst thing was a big loud from the street where you cannot go after sunset as it is too dangerous. Unfortunately the overall experience was really bad in a comparison to other hotels in CA.

The hotel looks cozy from the pictures on the website but we were dissapointed. This was our last hotel during our week stay in California and Nevada and we cannot say anything good.

Stayed in February 2024

My 2-night booking was made on booking.com and was prepaid! For this reason I was a little upset about the original room they gave me…one would think a prepaid reservation would get a nice room right off the bat! But anyway, it worked out! As stated, the hotel is in a great location and is in good/decent condition! But it is starting to see a little wear and tear! At nearly US$400/night does it provide good value? Maybe!

Location! Right in the heart of Venice Beach! The hotel does not have any amenities other than the rooftop restaurant which is obviously pretty cool, overlooking the boardwalk and views of the Pacific Ocean! Rooms are very white, and clean, with comfy bed and good bathroom/shower! My room on the top 6th floor had a small balcony which provided excellent views of the boardwalk/beach! Note: I was given this room only after I complained about the room they originally gave me on the 5th floor which had no balcony and looked into a building!

Stayed in February 2024

A pool or spa would be a fabulous addition.

Very good location for visiting Venice and surrounds. Beautiful rooftop bar. Staff very friendly and helpful.

Stayed in February 2024

Nothing really, could probably do with updating their charging capacity, 4 people with mobiles and laptops it was a real struggle.

The location was great, although do be aware that it comes with the trade off of being very noisy.

Stayed in December 2023

Elevator was at times very busy

Overall. Excellent experience

Stayed in January 2024

We came for the stay because of the rooftop hangout but it was closed because of Xmas so we missed that aspect. Understandable though

Location and staff were just really great. Nice room and all was great!

Stayed in December 2023

Noisy guests at 1.30 am

Stayed in January 2024

The shower/toilet was tiny (even for small people) and not very private which was not great in a suite for four. The kitchenette had not a single proper coffee cup or plate or cutlery, so a lots of disposables wasted. The balcony overlooked ocean behind a parking lot that seemed rather scary after dark. It was not a problem on the 5th floor, but I would not want to have been on 1st floor. Also made me appreciate the secure parking garage for the hotel (50 bucks a night, but this was advertised clearly and all the area hotels charged this)

Great location, right where Barbie had skated, as demanded by the kids. Clean, really good sized suite for family. While the sofa bed, as in most hotels, was not comfy, the sofa itself was plenty large to sleep on. Lovely ocean view from balcony, which was good, because the much advertised roof terrace was charged as a rather eye watering extra. All the staff were very nice and helpful.

Stayed in January 2024

Nothing to complain about

Location was just top, Venice Broadwalk and close to Abbot Kinney Bvd. Even St. Monica was just a 30 minutes walk away. Rooms are large-scale, staff is trying everything to come after your wishes. Food is fantastic.

Stayed in December 2023

The only negative, rooms didn’t feel very clean. I would stay here again hoping the rooms “clean themselves up a bit”.

Location and amenities were great. Great staff and service was excellent.

Stayed in December 2023

Expensive valet parking

Good location, rooms great and excellent bar/ restaurant on roof top. Expensive Valet parking

Stayed in November 2023

It is incredibly loud, particularly on the south side. Ask for a north side room.

The Erwin is epic. The High Top bar on the roof is legendary. Love this place.

Stayed in November 2023

For the price you pay, we expected more of the little touches. There is a fridge but no mini bar, they don’t bring up drink requests to your room, you have to go to the front desk to collect. Paper cups for coffee in the room and minimal milk & coffee provided.

Large room which was clean and well presented. The rooftop bar is lovely, great views and nice cocktails. Worth booking a table for sunset. You don’t have to stay at the hotel to go to the bar. The location is good, right in the thick of Venice Beach.

Stayed in November 2023

Straight out on to happening Venice Beach boardwalk, you couldn’t ask for a better location. Great eats near by, and all that surf and sand and wafting cannabis smells just around the corner.

Stayed in November 2023

Didn't realise that this place was so close to a very loud club. Either that or it was the rooftop bar but couldn't figure out where the noise was coming from. Were I not very tired and only staying for one night, I would have complained. Bed was too soft which meant I felt a twinge in the morning, but again no big deal as I was just staying the one night. I think this hotel has seen better days and the corridors felt like you were in a cheap motel. There was a weird smoky/sewage like smell that I couldn't put my finger on. Like damp smoke. Even in the rooms but especially in the corridors. Considering the amount charged, I wouldn't come back here. It isn't good value for money, even with the beach view.

The view from my balcony was pretty nice. I appreciated the decor and how close the location was to the beach/everything. I didn't take advantage but they also had free beach towels etc. They gave you a welcome drink which was very thoughtful, although I didn't like the taste so perhaps a few different alternatives to flavours of vodka soda? Like a soft drink perhaps? Staff were very friendly and helpful.

Stayed in October 2023

bathrooms are ok but not great

great staff Location in walkable proximity to all Venice beach activities, great local coffee spots and great food (also pricey) comfortable room exceptional view from balcony (not the most romantic one in the world but great sunsets and Venive vibes)

Stayed in October 2023