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  5. Reviews of Family Garden Inn & Suites

Reviews of Family Garden Inn & Suites This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

5830 San Bernardo Ave, Laredo, TX 78041, United States of America

#7 of 36 hotels in Laredo

Guests' Choice

Review Score

Based on 449 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.1

  • Location

    8.9

  • Facilities

    8.0

  • Staff

    8.6

  • Value for money

    8.2

  • Free WiFi

    7.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 5, 2024

    7.0
    Good
    • Family with young children
    • Garden Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    No coffee or tea in the room . No microwave nor refrigerator. Room smelled like perfume. Floor wasn't swept.

    Customer service.Early check in.

    Stayed in February 2024

  • Reviewed: March 3, 2024

    9.0
    Great place to stay with family !
    • Leisure trip
    • Family with young children
    • Garden Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast is good but expect a little bit more

    Like happy hour and the warm service of the staff

    Stayed in March 2024

  • Reviewed: February 27, 2024

    7.0
    My stay was comfortable.
    • Leisure trip
    • Family with young children
    • Main Building Queen Suite with Two Queen Beds
    • Stayed 2 nights

    Although we reserved non smoking rooms, one of the rooms had a cigarette odor. The bathroom is tiny! In addition, the breakfast was not good they only have waffles, cereals, coffee and fruit (bananas and apples).

    This motel is in a great location! Nice big and very clean room. The staff very helpful and responsive. I like that there is no carpet and the view to the garden is great!

    Stayed in February 2024

  • Reviewed: February 22, 2024

    7.0
    We will definitely stay there again.
    • Leisure trip
    • Family with young children
    • Garden Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    The humidity made the floors sticky. But it was a good experience.

    The playground, parking, pool, staff, happy hour.

    Stayed in February 2024

  • Reviewed: February 6, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Garden Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Waffles were not well cooked.

    Playground.

    Stayed in February 2024

  • Reviewed: January 19, 2024

    9.0
    The stay is great but cable/dish sucks, get a guide on the remote.
    • Business trip
    • Solo traveler
    • Garden Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The cable/dish sucks! Takes forever to find a show trying to put in the numbers then most are wrong, very frustrating.

    I stay here every time I’m in this location, nicely kept up.

    Stayed in January 2024

  • Reviewed: January 12, 2024

    8.0
    It has the necesary, not much lux but was very confortable
    • Leisure trip
    • Family with young children
    • Main Building Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    It was good, waffles, cereal, bread, coffe, orange juice, simple but good!

    Stayed in December 2023

  • Reviewed: January 3, 2024

    8.0
    Nice, but with some details
    • Leisure trip
    • Family with young children
    • Garden Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    I didn't like that there was a lot of noise and not a lot of parking spots, since a lot of tractor trailers were parked in more than 2 spots.

    I liked that the staff was friendly and check in and check out went smooth

    Stayed in December 2023

  • Reviewed: December 27, 2023

    8.0
    The idea hotel for someone who is crossing the US-Mexico border
    • Leisure trip
    • Couple
    • Garden Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was conveniently located close to the Mexico border that we were crossing the next morning

    Stayed in December 2023

  • Reviewed: December 25, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Main Building Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The customer service at the reception wasn’t the best.

    I love that there is a playground and a pool

    Stayed in December 2023

  • Reviewed: December 23, 2023

    8.0
    The best
    • Leisure trip
    • Family with young children
    • Main Building Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Best location and clean, personal so nice. I definitely come back to this place.

    Stayed in December 2023

  • Reviewed: December 16, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Garden Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    All

    Everything

    Stayed in December 2023

  • Reviewed: December 6, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Garden Queen Room with Two Queen Beds
    • Stayed 1 night

    room was nice and confy location was pretty good breakfast is just enough to start the day

    Stayed in December 2023

  • Reviewed: November 29, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Garden Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The Gsrden room Terrible breakfast Hot stuffy room Noisy television

    Nice girl at check in Upgraded to a bigger room Courtyard was nice

    Stayed in November 2023

  • Reviewed: November 27, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Main Building Queen Room with Two Queen Beds
    • Stayed 2 nights

    The space of the bathroom in specific toilet is too short.

    the double door , has a place for kids

    Stayed in November 2023

  • Reviewed: November 24, 2023

    8.0
    Worth it
    • Leisure trip
    • Family with young children
    • Garden Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Next building rooms are not good as in the main building

    Coffee is good, locación is very good and primero is adecuated

    Stayed in November 2023

  • Reviewed: November 20, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Garden Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Clean large room

    Stayed in November 2023

  • Reviewed: November 8, 2023

    7.0
    Used to be charming.
    • Leisure trip
    • Solo traveler
    • Garden Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    New decor is boring, it used to be so charming. Beds are too high and very hard. New chair was broken. TV was way too big for the room. No hair dryer or coffee maker or desk. Light bulbs were blindingly bright white.

    Love parking right next to the room with exterior doors. Saw security guard actively keeping eyes open. Front desk staff was very helpful. Location is outstanding for shopping. Courtyard is still pretty.

    Stayed in November 2023

  • Reviewed: November 4, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Garden Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    wc dont have paper,and no hair dryer

    very good location, easy buy thing and eating,staff very nice and warm heart

    Stayed in October 2023

  • Reviewed: November 1, 2023

    9.0
    Little gem !
    • Leisure trip
    • Couple
    • Garden Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Not a lot of variety at the breakfast.

    The hotel have a lot to offer. The pool and hot tub were really nice. They offer free food and beer 6pm to 8pm. The room was clean. Just a simple beautiful place to stop.

    Stayed in October 2023

  • Reviewed: October 8, 2023

    9.0
    Very friendly atmosphere. Good value.
    • Leisure trip
    • Couple
    • Main Building Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Good location just off Interstate. We arrived 2.5 hrs before check in & front desk found a room for. Loved the social hour with free beer & food. Good atmosphere all round. Decent breakfast. Easy parking

    Stayed in October 2023

  • Reviewed: September 30, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Garden Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything

    Stayed in September 2023

  • Reviewed: September 7, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Garden Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Front desk could use a smile and better customer service.

    Clean place

    Stayed in September 2023

  • Reviewed: August 29, 2023

    9.0
    Clean, kind staff, nice pool, great value for price. Will stay again!
    • Business trip
    • Family with young children
    • Main Building Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Laredo is a border town so it has its own unique clientele. This is the first hotel I have stayed in Laredo that didn’t feel scary.

    The open areas, pool. Also the meals at breakfast and dinner. Very clean, our room was two bedrooms instead of one big room, which was nice for the adults to sleep separate from the kids. We were late for breakfast, and the kitchen crew re-opened the kitchen and made waffles for the kids! Wonderful staff, clean hotel. Great value for the price. We will definitely stay again!

    Stayed in August 2023

Showing 1 - 25

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