2748 East Garvey Avenue South, West Covina, CA 91791, United States
#9 of 9 hotels in West Covina
Guests' ChoiceBased on 179 hotel reviews
3.7Cleanliness
4.7
Comfort
4.5
Location
5.7
Facilities
4.4
Staff
5.0
Value for money
4.6
Free WiFi
3.8
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End of dialog contentReviewed: 23 February 2024
Cameron
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 8 November 2023
Breveardd
United StatesNo security or Rooms aren't cleansy
Location
Stayed in November 2023
Reviewed: 3 November 2023
Riko
United StatesNot like it
the room is not clean has cockroach
Stayed in November 2023
Reviewed: 27 October 2023
Mario
United StatesNoisey neighbors bk n forth outsode all night continually wak9ng me up
Comfy bed
Stayed in October 2023
Reviewed: 14 October 2023
Magallon
United StatesMorning front office worker needs to learn how to listen and not cut people off. She just can DNR you because she want. Invest in parking lot make it look happy not sad.
Housekeeping great people skills and if they don't understand you will do there best to get what you need
Stayed in October 2023
Reviewed: 2 October 2023
Cleopatra
United StatesNothing really like I said the property was pretty nasty outside. And there was a lady like maybe a homeless one sitting on the stairs with liquor and smoking and I don’t like the smell of smoke.
The room was clean bed was comfortable. No coffee machine and the office I though was very rude. The outside was very dirty. The tv didn’t work no phone in room had to call the front desk from my personal phone to let them know the tv didn’t work. They tried to tell what to do over the phone I kept telling them it’s not working. He wasn’t happy he had to come up to fix the tv. He said to give him 15 minutes cause he was helping a customer we waited over 15 minutes my husband had to go down to find out what was taking so long. There were no customers he was helping he finally came up he couldn’t get it to work and said sorry it’s not working. We told him someone needs to fix it I paid for this room and everything should work in it. So he finally said he would put on the internet so the tv should work now. I just think they don’t take care of there customers good. So this is why I would never stay there again. I don’t like the way we got treated.
Stayed in October 2023
Reviewed: 4 June 2023
Diane
United StatesCurtains were ripped and taped together. Furniture had "No hoes here" written on it. The lamps did not have light bulbs and were broken anyway. Not very clean.
The location perfect
Stayed in May 2023
Reviewed: 24 May 2023
Paradice
United StatesI booked the room for the spa bath. It was dirty without a water stopper. To top it off the jets did not work. Kinda sucked could have just got a regular room anywhere for a cheaper price.
Stayed in May 2023
Reviewed: 22 May 2023
Maria
United StatesWhat I didn’t like-Rooms were not clean, graffiti in the room, to noisy; to many dog poo outside the room, check in and out window to dirty unable to see whom you were talking too
Nothing
Stayed in May 2023
Reviewed: 14 March 2023
Eric
United StatesThe fact that I found drug paraphernalia sitting on the closet shelf not even 5 min into my initially entry a straw and piece of burnt foil folded up. As well as there were candles above the mirror that had been there for days it seemed burned out above the sink mirror
The excellent jets in the massage spa tub
Stayed in March 2023
Reviewed: 7 March 2023
Caldera
United StatesStaff
Nothing
Stayed in March 2023
Reviewed: 6 March 2023
Antonio
United Statesnot safe
dirty and like bad condition place
Stayed in March 2023
Reviewed: 5 March 2023
Bee
United Stateswasn’t that nice and kinda cold.
they were very quick to accommodate on such short notice.
Stayed in February 2023
Reviewed: 11 February 2023
Contreras
United StatesCleaning and nicer front desk staff
Horrible customer service room smell bad
Stayed in January 2023
Reviewed: 15 October 2022
Cheenou
United Statesdirty
cheap
Stayed in October 2022
Reviewed: 11 September 2022
Ruben
United StatesToilet seat not broken towels blankets not so old
Stayed in September 2022
Reviewed: 7 September 2022
J
United Statesnot very clean, loud noises, talking, traffic noises well into the night. Unsavory looking characters walking around at all hours . Old food residue on the carpet and left in the nonfunctioning fridge. Old beat up furniture and grimy surfaces. TV had vey poor cable reception and no program guide. basically just able to go up and down channels good in an emergency as they had plenty of empty rooms but not for more than one day. much better choices for a little more money
close to FWY, restaurants and shopping
Stayed in September 2022
Reviewed: 29 August 2022
Serena
United StatesThe location felt unsafe, the room was disgusting.
Honestly I didn’t like anything about the facility.
Stayed in August 2022
Reviewed: 16 August 2022
Oralia
United Statesa lot of noise guys a lot of police all the times
very big bed very spacious rooms
Stayed in August 2022
Reviewed: 16 August 2022
Tabitha
United StatesRooms could of been cleaned a little bit better . There was stains all over our blankets and the floor in the room. The sheets were kind good condition though. Bathroom had a lot of ants. Beds were super comfy tho 🥹
Staff was great .
Stayed in August 2022
Reviewed: 21 July 2021
Eduardo
United StatesGangsters in back of parking lot, guy sitting in driveway entry looked drunk or under influence of drugs. He was looking inside cars and I told the office attendant why they allowed that, she acted like she didn't know. Never going back there again...
Nothing, if I was not that tire and wanted to get some sleep I wouldn't stay there plus I already had payed. There were fleas or bed bugs too.
Stayed in July 2021
Reviewed: 9 July 2021
Shop
United StatesNice staff. Not the best location. Rooms are older and really not that clean. Could be better but could also be worse.
Friendly staff.
Stayed in July 2021
Reviewed: 29 June 2021
Jose
United StatesI didn't like that it seemed like a homeless encampment. Should be a 1 star 2 at the most. Very deceiving star rating
Nothing
Stayed in June 2021
Reviewed: 16 April 2024
Sandra
United StatesThe service was berry poor
I was unable to stay and cancel my reservation they Ofer me a dark room with out light and I refuse and I leave
Stayed in April 2024
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