2460 Fontaine Road, San Jose, CA 95121, United States of America
#77 of 82 hotels in San Jose
Guests' ChoiceBased on 205 hotel reviews
5.6Cleanliness
6.1
Comfort
6.0
Location
6.8
Facilities
6.0
Staff
6.5
Value for money
6.2
Free WiFi
5.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: January 12, 2024
Marcella
United States of AmericaN/a
Convenient
Stayed in January 2024
Reviewed: October 25, 2023
Ball
United States of AmericaPeople are up late woke me up
Good
Stayed in October 2023
Reviewed: September 19, 2023
Leimokihana
United States of AmericaNot unhappy at all
The location is conveinent cuz it is right off the 101 freeway. Restaurants, stores were walking distance
Stayed in September 2023
Reviewed: July 12, 2023
Lizzet
United States of AmericaThe ceiling was pouring water
The staff very friendly and the prices are amazing
Stayed in July 2023
Reviewed: April 22, 2023
Kieanna
United States of AmericaBreakfast
Stayed in April 2023
Reviewed: September 6, 2022
Monse
United States of Americabathroom was not properly clean at arrival.
Stayed in September 2022
Reviewed: June 27, 2022
Ambriel
United States of AmericaTV didn't work, room smelled of cigarette smoke, floors/shower weren't clean
Staff was really nice/helpful upon arrival
Stayed in June 2022
Reviewed: June 20, 2022
Fatima
United States of Americathere were personal belongings left from another guest Im assuming
clean and spacious
Stayed in June 2022
Reviewed: September 21, 2021
Minh
United States of AmericaGood
Good
Stayed in September 2021
Reviewed: September 13, 2021
Jackie
United States of AmericaThat they advertised breakfast and they didn’t have breakfast when I asked them at cheak in
The beds are very comfy and big .
Stayed in September 2021
Reviewed: September 6, 2021
Minh
United States of AmericaThis review is hidden because it doesn't meet our guidelines.
Reviewed: April 15, 2024
Kevin
United States of AmericaBathroom had no door crumbs everywhere shower curtain fell and hit me in the head walked out of the room and they were remodeling the hallway tv did not work lights didnt work near bed graffiti on tv box hairs in shower stains on walls
Nothing
Stayed in April 2024
Reviewed: April 2, 2024
Duc
VietnamNot good service: no internet, dirty, no restroom door and esp. faciity no good no prompt help as we requested.
Stayed in March 2024
Reviewed: April 2, 2024
Hung
United States of AmericaRoom 204 to much damaged.
Stayed in March 2024
Reviewed: March 25, 2024
Leonard
United States of AmericaThe property was poorly kept and badly in need of remodeling especially the bathroom.
The location is pretty good with restaurants and conveniences in walking distance.
Stayed in March 2024
Reviewed: March 19, 2024
Nephew
United States of AmericaThat I couldn't stay longer
The staff
Stayed in March 2024
Reviewed: February 18, 2024
Azia
United States of AmericaThis place gave me bad vibes and is horribly run! After checking in I noticed there were strange hispanic men wandering in the parking lot looking in vehicles… that had me on edge … walking to my room there was a man following behind me and seen what room I had went into so I felt extremely unsafe as I am a woman traveling alone. Fast forward. I get inside. The room looked absolutely nothing like the photos, complete false advertisement! I flicked the light on the wall and it didn’t work (red flag but wasn’t a big deal), THEN I noticed the headboard lights on both sides of the bed also didn’t work. This is when I started to look around and noticed the bathroom door literally off the hinges! The wall had splatter of some sort of substance, honestly looked like it could’ve been blood. Walls were very filthy and not nearly as white as advertised. Bathroom tub was peeling badly. The mirror had drip marks from top to bottom like someone had literally sprayed it and let it dry before I came. The bed even had stain marks on it. Cable box had graffiti on it. Carpet had deep dark stains. I expressed these concerns with the front desk and requested to change rooms in hopes of getting a better one but was not accommodated. I decided to check out as I was highly dissatisfied…. Now that I am requesting a full refund for the 2 nights I am being accused of using their toilet, using a towel, and leaving the bathroom floor wet. I did NONE of these things, it’s just a way for them to justify keeping my money and it is 100% unacceptable! This is by far the worst experience I’ve had at a place of business. They had no problem taking my money and was very kind to me at first, I’m honestly shocked. I will NEVER be here again and if you decide to stay here, make it your LAST resort!
Front desk receptionist was kind. Check-in was a breeze.
Stayed in February 2024
Reviewed: February 1, 2024
Froylan
United States of AmericaIs very clean
Stayed in January 2024
Reviewed: January 26, 2024
Huang
United States of AmericaI had paid for a King Room and was given a room with a twin bed and only one lamp in the whole room worked because someone took all the light bulbs from all the lamps...the room was filthy and the bathroom door didn't fully close. The TV didn't work either.
Easy checkin
Stayed in January 2024
Reviewed: November 17, 2023
Melissa
United States of AmericaThe lady at desk was rude. I showed her my reservation and she said I didn't have a room and would not listen to me. Made me wait 30 min to give me room. My room wasn't clean had clump of hair near closet and one fake glued lash stuck on floor
Nothing
Stayed in November 2023
Reviewed: November 16, 2023
Kira
United States of AmericaNothing
Everything
Stayed in November 2023
Reviewed: November 14, 2023
Juan
United States of AmericaI felt it was a bit pricey.
It was clean
Stayed in November 2023
Reviewed: November 4, 2023
Jeronimo
United States of AmericaIt was the worst hotel ever bad location dirty, old, drugged people living in the hotel the rooms were destroyed
Nothing at all bad hotel dirty full of drugged people
Stayed in November 2023
Reviewed: October 25, 2023
Thuy
United States of AmericaReception not really nice make hard time for customers
N/A
Stayed in October 2023
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