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  5. Reviews of Four Points by Sheraton Manhattan SoHo Village

Reviews of Four Points by Sheraton Manhattan SoHo Village This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

66 Charlton Street, SoHo, New York, NY 10014, United States of America

#309 of 409 hotels in New York

Guests' Choice

Review Score

Based on 635 hotel reviews

7.6

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    8.0

  • Location

    9.0

  • Facilities

    7.5

  • Staff

    8.7

  • Value for money

    7.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 13, 2024

    9.0
    easily met expectations
    • Leisure trip
    • Solo traveler
    • Guest Room, 1 King
    • Stayed 1 night

    fair price, cleanliness, great location,

    Stayed in April 2024

  • Reviewed: April 1, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • Guest Room, 1 King
    • Stayed 3 nights

    No real breakfast buffet (filter coffe and muffins on a bar) Hotel bar small and in the middle of the lobby Lack of privacy due to basically no noise cancelling in the room - one could hear all conversations of other rooms or corridors. Too noisy overall. A&C too loud and not efficient, either too cool or too warm

    Stayed in March 2024

  • Reviewed: April 1, 2024

    7.0
    Great location, but way too cramped for anything other than a short stay.
    • Leisure trip
    • Family with young children
    • Guest room, 2 Queen, High Floor - 15 and above
    • Stayed 5 nights

    The room was too cramped for 3 people to stay in. There was only one foot of space between one of the beds and the bathroom door. The closet is poorly designed and can't accommodate more than 1-2 coats at a time, plus it uses 1/3 of the space for a useless ironing board and iron (who irons anymore?). In addition, the room was sadly lacking a microwave or little refrigerator. I suppose I should have seen that in the room description, but given all the hotels I've stayed in, I assumed that was the default, to have a microwave and fridge.

    The location was excellent and the beds were comfy.

    Stayed in March 2024

  • Reviewed: March 16, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Guest Room, 1 King
    • Stayed 3 nights
    • Submitted from a mobile device

    The front desk staff is usually OK, however the last time I stayed one of them was pretty rude.

    Very clean and comfortable hotel. The location is great. I always stay here when I go to NYC

    Stayed in March 2024

  • Reviewed: March 15, 2024

    8.0
    Four Points hotel is ideally situated and the rooms are spacious and clean.
    • Leisure trip
    • Family with young children
    • Guest Room, 1 King
    • Stayed 2 nights
    • Submitted from a mobile device

    Perhaps the price could be more reasonable, but it is New York. I wish the price better reflected other world cities like Florence, Rome, Montreal, Toronto, Paris.

    We found the location to be excellent- a 5 minute walk into Greenwich Village and bordering Tribeca/Soho the other direction. Subway was an ideal 2 mins away. The hotel's king size rooms are a fair size for the price and the cleaning staff was very kind. It was good of the front desk staff to store our bags on check out day so we could continue to enjoy the city before our flight. They were also good at communicating pre-arrival.

    Stayed in March 2024

  • Reviewed: March 1, 2024

    7.0
    location and price makes this a decent deal
    • Leisure trip
    • Solo traveler
    • Guest Room, 1 King
    • Stayed 1 night

    small room with no view

    location was superb

    Stayed in February 2024

  • Reviewed: February 24, 2024

    9.0
    All was good
    • Leisure trip
    • Couple
    • Guest room, 2 Queen, High Floor - 15 and above
    • Stayed 1 night

    location for our venue

    Stayed in February 2024

  • Reviewed: February 2, 2024

    7.0
    Our stay Was quick- the room was cramped. It was okay for the night/quick trip
    • Leisure trip
    • Family with young children
    • Guest room, 2 Queen
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom fixtures all loose

    Location was good

    Stayed in January 2024

  • Reviewed: January 29, 2024

    8.0
    Comfortable and clean, but noisier than expected
    • Leisure trip
    • Couple
    • Guest room, 1 King, High Floor,15 and above
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms are small, even for NYC. The door to the bathroom is frosted glass, so if you’re traveling with someone and need to use the bathroom in the middle of the night, the light will likely wake you up. The walls are not that thick; but running the AC /heat creates white noise / buffer to help drown out loud neighbors and more than the typical NYC traffic (which normally doesn’t bother me).

    Front desk staff was very friendly and helpful. Hotel lobby cozy and cute. Room was extremely clean and comfortable, and nicely appointed. Nice to have shampoo, etc. and hairdryer so you don’t have to bring. Excellent location for weekend in SoHo /Greenwich Village.

    Stayed in January 2024

  • Reviewed: January 20, 2024

    7.0
    Very small, the elevators take a long time. Ok
    • Leisure trip
    • Family with young children
    • Guest Room, 1 King
    • Stayed 6 nights
    • Submitted from a mobile device

    The location is not that great

    The rooms were adjacent The Italian restaurant has amazing pasta

    Stayed in November 2023

  • Reviewed: January 19, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Guest Room, 1 King
    • Stayed 3 nights

    distance between 2 rooms requested

    confortable beds

    Stayed in December 2023

  • Reviewed: January 12, 2024

    7.0
    Christmas vacation
    • Leisure trip
    • Family with young children
    • Guest room, 2 Queen
    • Stayed 8 nights
    • Submitted from a mobile device

    Bar man was brilliant, really nice guy.

    Stayed in December 2023

  • Reviewed: December 20, 2023

    9.0
    We had a great stay in this well located property with friendly staff and comfy beds!
    • Leisure trip
    • Group
    • Guest room, 2 Queen
    • Stayed 6 nights

    The bed was very comfortable and the room was very quiet even for NYC. The staff were always warm and friendly and very helpful. The complimentary tea, coffee and hot chocolate in the foyer was great especially as the weather was getting cool.

    Stayed in November 2023

  • Reviewed: December 9, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Guest room, 2 Queen
    • Stayed 4 nights
    • Submitted from a mobile device

    The room was very small, we didn't have enough space for our luggages🥲

    Excellent location

    Stayed in December 2023

  • Reviewed: December 5, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Guest room, 2 Queen, High Floor - 15 and above
    • Stayed 4 nights
    • Submitted from a mobile device

    So small, we slept in a room with two doubles and four people. If I would have known it was this small I would have booked two rooms. The air was never right, we were either freezing or roasting. The cost after Thanksgiving doubled compared to the rest of the year.

    Love the neighborhood, close to great food and the subway station. Soho has some great shops.

    Stayed in December 2023

  • Reviewed: November 27, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Guest room, 2 Queen, High Floor - 15 and above
    • Stayed 4 nights
    • Submitted from a mobile device

    No fridge and microwave in the room

    Location and cleaningness

    Stayed in November 2023

  • Reviewed: November 25, 2023

    9.0
    Comfortable and peaceful stay in the heart of lower manhattan.
    • Business trip
    • Family with young children
    • Guest room, 2 Queen, High Floor - 15 and above
    • Stayed 1 night
    • Submitted from a mobile device

    Tiny gym, but better than nothing. Vending machine only had one brand of cola.

    Great spactious rooms, bathroom, comfortable beds, and amazing free coffee at the lobby. Excellent location. Our stay was peaceful and quiet compared to other city hotels I’ve stayed at, but I got a higher floor thanks to booking.com’s deal and was pleasantly surprised by its direct impact on comfort.

    Stayed in November 2023

  • Reviewed: November 25, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Guest Room, 1 King
    • Stayed 6 nights
    • Submitted from a mobile device

    The room I had was aged and the noise from other guests all hours of the night made it terrible for sleeping. The lift was also dodgy and took a long time to arrive.

    Location

    Stayed in November 2023

  • Reviewed: November 6, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Guest Room, 1 King
    • Stayed 3 nights

    Goot small room with AC, big window, nice restroom, a bar with a chair to work from and a closet. Great location.

    Stayed in August 2023

  • Reviewed: November 2, 2023

    7.0
    Comfortable stay with helpful staff.
    • Leisure trip
    • Couple
    • Guest Room, 1 King
    • Stayed 4 nights
    • Submitted from a mobile device

    The fact the restaurant was independent and closed on a Sunday (bar and restaurant) and shut early for a Friday (by 11).

    Comfortable, large bed. Helpful staff when we had an issue with a very noisy group in the room next to us.

    Stayed in October 2023

  • Reviewed: October 30, 2023

    7.0
    Totally serviceable Village hotel near NYU
    • Leisure trip
    • Couple
    • Guest Room, 1 King
    • Stayed 4 nights
    • Submitted from a mobile device

    LOUD. Could hear every conversation of other guests, doors, elevators and tons of street noise as well. Hard to sleep. On 5th floor so maybe higher would be better. Facilities clean but falling apart. Toilet paper holder kept falling off. Lights by bed can't be turned off independently and you had to unscrew a bulb to sleep. Had to crank on shower faucet handle.

    Nice helpful staff. Great spot within walking distance of NYU and Village spots, High Line, etc. Good subway access. Comfortable bed.

    Stayed in October 2023

  • Reviewed: October 18, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Guest room, 2 Queen
    • Stayed 1 night

    nothing really!

    Great location, close subway access, 25 minute walk to union square park and great restaurants. Facilities were clean and trendy. Quiet from the inside and on a nice street.

    Stayed in October 2023

  • Reviewed: October 14, 2023

    8.0
    Decent value for money. Good base for exploring the city with friends.
    • Leisure trip
    • Group
    • Guest room, 2 Queen
    • Stayed 4 nights

    The drinks at the bar are so expensive! Bathrooms are small and more hooks for towels would be good,

    Stayed her five times now. Wonderful location, good for travelling with friends. Great to have coffee downstarirs

    Stayed in October 2023

  • Reviewed: September 27, 2023

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Guest Room, 1 King
    • Stayed 4 nights

    The drinking water in the lobby was always empty. The night shift front desk attendant was very dismissive and seemed more interested in talking on the phone and playing games on his phone than to speak to me. Shower was a little difficult to figure out, and the toilet flush would get stuck and would need to be pulled back up after being pushed down.

    Room was cleaned very well and hotel was in a great location. Shower and bathroom were great and spacious.

    Stayed in August 2023

Showing 1 - 25

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