Reviews of Francis Marion Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
387 King Street, Historic District, Charleston, SC 29403, United States of America
#61 of 156 hotels in Charleston
Guests' ChoiceReview Score
Based on 1787 hotel reviews
Score breakdown
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Cleanliness
8.6
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Comfort
8.7
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Location
9.5
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Facilities
8.2
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Staff
9.0
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Value for money
7.9
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Free WiFi
8.8
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
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Reviewed: April 20, 2024
Susan
United Kingdom17 Reviews1 helpful vote“Good overall stay”The room was a little outdated. There were a few stains on bedding and towels.
We liked the history of the hotel. Mr Charles was particularly helpful as was the guy in reception.
Stayed in April 2024
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Reviewed: April 19, 2024
Elizabeth
United States of America9 Reviews“Lovely get away to Charleston and very comfortable. The Starbucks in the first floor was a nice bonus.”Small bathrooms.
The bed was super comfortable and we slept well. The view was great and the location was good. The worst part was the small bathrooms.
Stayed in April 2024
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Reviewed: April 15, 2024
Eleanor
United Kingdom5 Reviews2 helpful votes“Lovely, traditional hotel with a great location.”Reception staff were great however one person wasn’t so helpful and didn’t appear to be very willing to help answer questions.
Amazing location within downtown Charleston - a great base for exploring the city. Complimentary coffee in the lobby on a morning, perfect!
Stayed in April 2024
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Reviewed: April 11, 2024
Terri
United States of America8 Reviews1 helpful vote“Welcoming hotel, nice location, excellent staff.”The history and southern elegance.
Stayed in April 2024
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Reviewed: April 9, 2024
Deborah
United States of America1 reviewGoodBathroom! Small & lacking in size & amenities
Stayed in April 2024
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Reviewed: April 6, 2024
Heather
United States of America1 review1 helpful vote“Great location. Large rooms. Terrible service from staff.”Historic hotel but could use some updating or maybe just more cleanliness
Excellent location
Stayed in April 2024
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Reviewed: April 3, 2024
Linda
United States of America10 Reviews1 helpful vote“Would stay here again!”Room was exceptionally clean and comfortable. Bathroom was a tad small but well appointed. The location of the hotel is excellent...we could walk everywhere. As well, when needed, Uber/taxi had easy place to pull up to.
Stayed in March 2024
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Reviewed: April 2, 2024
Neil
United Kingdom6 Reviews“Very nice stay in a brilliant location.”A bit tired in places - shower ran hot and cold depending on other users. Elevators very slow. Noisy building with nearby air con units and water pipe work.
Location. Decor. Cleanliness.
Stayed in April 2024
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Reviewed: April 1, 2024
Correen
United States of America4 ReviewsVery GoodBathrooms are closets
Stayed in March 2024
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Reviewed: March 29, 2024
David
United States of America9 Reviews5 helpful votesVery GoodVery little spaces to unload your luggage since it was on major streets. Very crowded unloading and loading spaces during peak times. Had to circle a couple times looking for a space to unload.
The hotel lobby is beautiful and spacious. The staff was very welcoming and professional. They made you feel right at home and were very accommodating to your needs. The housekeeping was there everyday making sure the room was clean and maintained properly. Very friendly as well. The staff in the Swamp Fox restaurant were excellent. Very attentive and making sure you had anything you wanted. Food was delicious, breakfast, lunch, and dinners.
Stayed in March 2024
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Reviewed: March 27, 2024
Emma
Australia42 Reviews1 helpful voteGoodThe hotel looks very glamorous & has luxury standard of finishes like bedding. The rooms are not practical with no overhead lights & limited accessible power points, The bathroom is almost unusable for anyone over 5ft. The toilet in particular is so incredible small that it makes using it very difficult. Luckily there are full sized options near the lift.
Close to walgreens & Starbucks Visually very attractive Quality bed linen
Stayed in March 2024
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Reviewed: March 27, 2024
Kathryn
United States of America4 Reviews“Nice but very tight squeeze for family of four”Room size, bathroom, no laundry service, spa staff couldn't answer and questions or quote prices said they call my room when found out answers to my questions so I could book two appointments for my husband and daughter never called back.
Lobby location good housekeeping and veiw
Stayed in March 2024
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Reviewed: March 20, 2024
Steve
United States of America6 Reviews1 helpful vote“Enjoyed our stay. Comfortable.”Noise at night on the street. Elevator traffic was heavy and one of three was out of service
Location. Room was well kept and clean
Stayed in March 2024
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Reviewed: March 19, 2024
Melissa
United States of America12 Reviews1 helpful vote“Wonderful historic hotel, centrally located, clean and well maintained, friendly staff, perfect stay”We really loved it all. Hated leaving?
You absolutely cannot beat the location -- central to everything and yet not a noisy spot. The hotel is historic and beautiful, the staff was wonderful and accommodating, beds comfy, pillows fluffy, temperature control responsive, showers strong. Perfect stay.
Stayed in February 2024
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Reviewed: March 19, 2024
M
United States of America12 Reviews“Delightful downtown Charleston hotel”Nothing
Well appointed rooms, enjoyed the classic look of the hotel, convenient location for downtown Charleston, delicious breakfast in the restaurant.
Stayed in February 2024
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Reviewed: March 18, 2024
Laura
United States of America5 Reviews1 helpful vote“Good value and welcoming. Will definitely stay here again.”On a corner near a very noisy bar. Request a room away from the street on a Saturday.
Excellent staff, everyone was friendly and welcoming. Room was clean. Parking garage was so convenient.
Stayed in March 2024
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Reviewed: March 18, 2024
Sarah
United States of America2 ReviewsGoodThe hotel was dishonest about the size of the bed. It said king size, between 71-88inches. But the bed was definitely a queen size. We measured it to be 66inches only. When we went to enquire with the counter staff, she said the beds in all the rooms were that same size.
Location was great. Bellboys were friendly. Room was sizable and didn’t feel cramped.
Stayed in March 2024
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Reviewed: March 11, 2024
Tamara
United States of America2 Reviews“I would stay there again”No free parking
Decor
Stayed in March 2024
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Reviewed: March 7, 2024
Mary
United States of America15 ReviewsWonderfulThe cleaning staff was not top notch.
It is centrally located to historic Charleston.
Stayed in March 2024
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Reviewed: March 7, 2024
Sandra
United States of America52 Reviews11 helpful votes“A comfortable stay in the historic center of Charleston, within easy walking distance of many sights & attractions”I wished I could open the windows to get some fresh air, since I struggle with air conditioning. (But this is a small matter, overall)
Lovely historic hotel, I really enjoyed the architecture & location. It provided many amenities, with comfortable, spacious rooms.
Stayed in March 2024
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Reviewed: March 5, 2024
Stephen
United States of America4 Reviews1 helpful vote“Great town, nice hotel, great location”Bathroom was antiquated and toilet did not work well.
Great location, nice staff
Stayed in February 2024
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Reviewed: March 4, 2024
Nicole
United States of America9 Reviews1 helpful vote“Lovely Hotel”The bathroom was TINY.
Very nice hotel. Very clean, friendly staff.
Stayed in March 2024
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Reviewed: February 23, 2024
Mclellan
United States of America3 Reviews“Good spot for exploring Charleston”Location was perfect for exploring Charleston. Staff was courteous and helpful. The restaurant was good.
Stayed in February 2024
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Reviewed: February 20, 2024
Michael
United States of America75 Reviews8 helpful votes“Enlightening”The limited hours of the Starbucks
The location on Marion Park and King Street. It was walking distance to the best of the city. King Street has the best shopping in the city,
Stayed in February 2024
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