It feels outdated, but it has its charms

The location is great and the staff is amazing

Stayed in February 2024

Location is excellent. Friendliness of the staff. And the restaurant is really good.

Stayed in November 2023

-

Very central on LI, excellent staff

Stayed in August 2023

Nothing in particular

Great location, great facilities, friendly staff.

Stayed in October 2023

We had booked with them two months in advance. At the time of booking, the policy did say it was nonrefundable. Despite my asking several different times for consideration of our extenuating circumstances, they did not change their mind. Be aware that you probably won’t be able to either if the same situation arises.

It was clean, well kept, staff is attentive, and it’s very close to the Long Island RR train station for a trip to New York City.

Stayed in September 2023

I did not like the fact that when I arrived (which was almost midnight), my taxi dropped me off right in front of the door and the driver helped me with my very heavy suitcase out of the car, however there were 3 hotel staff waiting by the door and not one of them offered to help me with my suitcase! I had to drag it by myself all the way to reception. I just felt it was a bit strange because hotel staff usually help with luggage, even the taxi driver said they would help me, but they didn't. Breakfast is not included in your booking and they don't offer room service during breakfast time, so it's almost like you are forced to pay extra just to have breakfast. They have a snack shop which sells a few bits including coffee so I always ended up going there to grab a coffee. There is a coffee machine in the room but no kettle should you want to make a cup of tea!

Great stay overall. Facilities were good, the restaurant food was good and spa was lovely.

Stayed in September 2023

Old and musty

Good location

Stayed in August 2023

The breakfast buffet is definitely overpriced, but did the job.

The hotel was really nice. Staff was so friendly and helpful.

Stayed in August 2023

The restaurant can be pricy

Great location on the East of NY, Comfortable accommodations and ver nice breakfast!

Stayed in March 2023

The sound of the air conditioner was disruptive to my sleep. The bathroom tub and tile area could've been cleaned better.

Staff members were lovely and accommodating. Love the character and decor.

Stayed in May 2023

Shower not so great

Nice room

Stayed in May 2023

They charge a $200 deposit at check in which is not included in the total cost on booking.com so it was an unexpected.

The hotel was beautiful and the staff was wonderful, it’s a great location across the street from a long island railroad train station. very quiet and nice area.

Stayed in April 2023

Hard to get hot water for shower. We had to run a lot of water for over 10 minutes before it got even warm

Great location. Very clean. Beds very comfortable. Very quiet at night

Stayed in April 2023

Great location, large room, clean and comfortable. Very good restaurant and breakfast.

Stayed in February 2023

I feel like complimentary breakfast should be included… didn’t like that we had to pay extra for breakfast.

They charged extra for breakfast… I thought it was complimentary

Stayed in February 2023

I was late for the check out time like 2 hours behind and lost my deposit

everything was 👍

Stayed in January 2023

At the moment I can’t think of anything that wasn’t OK

The breakfast was delicious and very complete. It had all the four main food groups. The staff is extremely helpful and kind. I couldn’t have asked for a nicer experience with my group of friends :-)

Stayed in October 2022

The room was unsanitary: there were long hairs on the floor and walls in the bathroom. I found food crumbs on the carpet. The shower tiles were loose at the base of the shower, and the big gap under the hotel room door allowed hallway noise to enter the room from wedding party guests arriving back to the hotel early in the morning.

The staff, grounds, and the hotel building were nice and luxurious, respectively.

Stayed in September 2022

rooms should be nicer for the price

location and staff

Stayed in September 2022

Beautiful hotel. Breakfast isn't included. We didn't bring the proper attire to dine at either of the 2 indoor restaurants (we were in town for the Chris Stapleton concert, so we didn't bring anything super nice to wear), but we ate a little at the outdoor patio bar. Super small portions and very expensive. We get it, we both work in the restaurant industry...but if you're paying $102 before tip for 2 super tiny starter plates and 2 small glasses of bubbly, the meat on the mini charcuterie shouldn't have oxidization coloring on it. Outside of that, it was a nice place to stay for the night.

Stayed in August 2022

No microwave and the refrigerator did not work well in our room.

I enjoyed the hotel and it’s amenities.

Stayed in August 2022

A little dated. Inadequate and poorly placed plugs for electronic devices.

Close to family and the train station. Plenty of parking. Staff very helpful and friendly.

Stayed in August 2022

No water pressure in showers or wand

Being close to everything within reasonable distance

Stayed in July 2022

none

didn't have breakfast

Stayed in June 2022