very impressive property.

Stayed in April 2024

Questionable hotel price for 2 days

Friendly staff and comfortable bed.

Stayed in March 2024

They clearly cater to Conventions and don’t focus as much on the family or leisure experience. We came with family for Spring Break and the Resort was mobbed with over a 100k of Convention people over 3-days we were there.

Resort is Huge and Well Maintained

Stayed in March 2024

There are no communal microwaves on the floors. I think that would help people traveling with kids. Or maybe provide one upon request to the room.

Beautiful!!

Stayed in March 2024

Didn’t like paying $25 to “self park”. It also seemed liked we walked a mile to get to our room. Expected a bit more for the money. These large resorts just seem so beaten up due to the mass amount of people coming in and out.

We liked that there were restaurants onsite. Gift shops were very nice.

Stayed in February 2024

ICE was subpar: should have one-price-band for,after ice activities. Way too expensive for what was offered. Restaurant was average at best. Best seats were for to-go only. Offers “balcony” seating on uncomfortable, too small tables. Again, not worth half the price. Room? Blah blah. Gaylord has lost its luster. Just another money hungry tourist trap.

One stop

Stayed in November 2023

I asked for the balcony floor three and up... But I didn't get one...

Everything, Specially Christmas decorations.

Stayed in December 2023

The crowds could be a bit overwhelming and this put a strain on the limited restaurant capacity and food outlets. The wait for room service also made it not an appetizing option. Due to the time of year, reservations were in short supply, but we enjoyed exploring an array of options in Historic Grapevine City. It would have made our stay more enjoyable to have had more live entertainment at night and planned activities on site for older patrons. Water pressure in the shower was underwhelming...We were on the 8th floor!

We liked the ample and spectacular display of Christmas decorations, piped music which transformed the Gaylord Texan Resort into a wonderland! The children-friendly themed events were lovely for the wee ones; and it was great to see generations of families flocked together to celebrate the holidays and engaged in the array of activities. We also enjoyed the spell-binding display of talent from Cirque du Soleil in the Glass Cactus Building. Thankfully, we had a room away from the atrium where the action was at its height so we were able to enjoy great rest and relaxation en suite!! The proximity to Grapevine CIty was a bonus since it truly goes all out for Christmas! We spent lots of time admiring the different Christmas decor and enjoying the street concerts, outdoor skating, the sumptuous eateries and the North Pole Express! That was another highlight of our stay! For the shoppers, the Grapevine Mall has it all! The property is also has a small walking track for quite walks and some scenery and water views for solitary moments!

Stayed in December 2023

Parking . Too much traffic to go in & park & find parking space

Stayed in December 2023

Lack of clear traffic plan or information for large event and directions.

The ability to stay at location for all my needs.

Stayed in December 2023

The shower. The water flow was bad. It barely worked it took 45 minutes to take a shower.

The hotel was decorated beautifully. We had to cut our stay short due to an emergency in the family.

Stayed in December 2023

They really didn’t do us right when we went to see ice. Felt very disrespectful and disappointed

Was decorated beautifully

Stayed in December 2023

Understaffed

Well maintained but under staff!

Stayed in December 2023

Not enough seating in the hallways of the Christmas Village. Too long of a wait for restaurants and not enough take out options for dinner

Lots of activities for kids

Stayed in December 2023

no microwave close by

clean atmosphere

Stayed in December 2023

Breakfast options and operations. I went to the Market Place restaurant or coffee shop was a horrible experience. It was as bad as getting registered at a city or county hospital.

The front desk staff, AWESOME! The Standard is set with this group!

Stayed in November 2023

Very friendly check in, Room very clean. Breakfast was of good value and had a good selection of choices. Had Great Dinners, just lots of food.

Stayed in November 2023

Parking

Parking to expensive

Stayed in October 2023

The light show was just so so...

The ambiance was great for our honeymoon night at the Gaylord.

Stayed in September 2023

No microwave in the room. Air conditioner did not work in the hall. More information to be inclusive for all guest.

The hotel and resort was nice. Lots of activities and things to do on site and around the area.

Stayed in September 2023

No breakfast buffet during the week.

Pool

Stayed in August 2023

There was a convention anthrex or something. And the price of food and drinks is insane

All of it, it’s beautiful.

Stayed in August 2023

The front desk staff was very rude . She was not helpful and she didn't even mention her name when we requested for her name . After probing she mentioned her name was Jane . Not sure if this is her real name.

Stayed in August 2023

Rooms were ready after 6:30pm! Order food for kids at outdoor pool never came

Paradise Springs park was awesome

Stayed in July 2023