Reviews of Best Western Plus Goldsboro This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
909 North Spence Avenue, Goldsboro, NC 27534, United States
#9 of 13 hotels in Goldsboro
Guests' ChoiceReview Score
Based on 266 hotel reviews
7.2Score breakdown
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Cleanliness
7.7
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Comfort
7.8
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Location
8.2
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Facilities
7.3
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Staff
8.3
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Value for money
7.7
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Free Wifi
7.5
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Reviewed: September 22, 2025
Berenson
United States1 review7.0Good- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Shower head
Stayed in September 2025
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Reviewed: August 4, 2025
Erick
United States7 Reviews8.0“Would stay again”- • Leisure trip
- • Couple
- • King Room with Bath Tub - Disability Access
- • Stayed 1 night
- • Submitted from a mobile device
Was under maintenance. Loud. Nothing they could avoid. Everything else was fine
Accepted my cat when everywhere else turned us away
Stayed in July 2025
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Reviewed: July 20, 2025
Ann
United States4 Reviews6.0“Overall it was a place to lay out heads, and I suspect they have staffing issues. Staying 5 nights I would think we’d ge”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
That I had to ask for clean towels every day and didn’t get them one day. We had to move rooms the second day due to two barking dogs across the hall from us. The tv in our first room was also busted. And only 1 lightbulb out of 4 in the bathroom. The second room also had issues, the door plate by the latch was loose so the door wouldn’t close without a hard push. And the bathroom socket had something stuck in it, so it was unusable. AND the elevators were really unreliable and since I have knee issues, the stairs aren’t the best thing for me especially going to the 5th floor. Incidentally, the elevator was an issue when I stayed there a few years ago also.
Location was perfect. Our bed was comfortable. Front desk staff and manager were very friendly.
Stayed in July 2025
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Reviewed: July 7, 2025
Michael
United States13 Reviews3 helpful votes8.0“It was much better than the bad reviews we have seen. Good value for the cost.”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds and Bath Tub - Disability Access/Non-Smoking
- • Stayed 2 nights
Rooms a little dated
Staff was very congenial and nice. The self serve breakfast was well done and cooks were very on top of things. We were impressed enough we left them a tip
Stayed in July 2025
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Reviewed: June 22, 2025
Lavon
United States2 Reviews7.0Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds and Bath Tub - Disability Access/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Nothing, everything was fine!
The location, pool, breakfast, and the customer service. The beds were pretty comfortable also.
Stayed in June 2025
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Reviewed: May 28, 2025
Yiphtah
United States1 review8.0Very Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds and Bath Tub - Disability Access/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
I didn't like the water was brown when I opened it to shower. Then it turned clear. I didn't like that housekeeping left early so I couldn't get an extra blanket which was much needed.
I like the way the room was and how neat everything was. The bathroom area was not bad except for the tub situation.
Stayed in May 2025
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Reviewed: March 16, 2025
Christy
United States3 Reviews7.0“You get what you pay for...”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds and Bath Tub - Disability Access/Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
We stayed in room 210 and from what we could tell, this room has not been included in any remodels recently. The beds were unfortunately not comfortable and the linens , especially the bedskirts have definitely seen better days. The blackout portion of the curtains was so thin (or old) that they had holes worn into them. The bathroom was clean ,however, where the tub connects to the bath wall was full of mold, the bathtub handle that you would normally push down to drain the water was completely not attached and oddly enough the coffee maker was in the bathroom. (Not my personal choice) Also, the pool was green and possibly not opened for the season yet, there were no signs and no pool furniture, so we just assumed.
The staff made our stay. From Artise, at the night check in, to the 2 lovely ladies who worked the breakfast area, we were greeted smiles and kind words for the duration of our trip. The lobby has been updated (I would assume within the last 5 yrs or so) it was decent and mostly welcoming, and the special coffee machine they have in the lobby was a wonderful addition The location is wonderfully central to many things, having walmart directly across the street was super convenient to our stay.
Stayed in March 2025
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Reviewed: December 6, 2024
George
United States5 Reviews1 helpful vote7.0“I wished I could've stayed longer.”- • Leisure trip
- • Couple
- • King Room with Bath Tub - Disability Access
- • Stayed 2 nights
- • Submitted from a mobile device
I recommend maintenance make sure those dorm refrigerators are cold.
I love the location and the hotel itself.I will be staying there whenever I come to town.
Stayed in November 2024
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Reviewed: October 24, 2024
Peter
United States18 Reviews6.0“Will probably stay somewhere else for my next visit”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds and Bath Tub - Disability Access/Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Hotel needs to be updated
Location was close to shopping and eating
Stayed in October 2024
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Reviewed: October 8, 2024
Heisler
United States1 review8.0“The breakfast was good. The staff was awesome. The room was clean and comfortable.”- • Leisure trip
- • Couple
- • King Room with Bath Tub - Disability Access
- • Stayed 4 nights
- • Submitted from a mobile device
Our I room phone did not work. The toilet seat was broken.
The staff was very pleasant.
Stayed in October 2024
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Reviewed: September 7, 2024
Ponce
United States1 review6.0“IT WAS NICE”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds and Bath Tub - Disability Access/Non-Smoking
- • Stayed 1 night
YOU NEED TO CLEAN THE TRASHCANS
Stayed in August 2024
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Reviewed: August 27, 2024
Karson
United States3 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds and Bath Tub - Disability Access/Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
The bathroom had a weird smell, especially if the water was on.
The staff was very friendly. The breakfast was really good.
Stayed in August 2024
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Reviewed: August 20, 2024
G
United States1 review8.0“It was was a great stay. We traveled from Mississippi and decided to stay here and were happy we did. The staff was hel”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The bed.
Clean and spacious.
Stayed in August 2024
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Reviewed: June 27, 2024
Williams
United States1 review6.0Pleasant- • Leisure trip
- • Family with young children
- • King Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
My room smelled so bad the whole weekend we were there, The pool wasn’t working, and breakfast was disgusting. There is limited options, I’ve been to so many other hotels that gives the guest better varieties.
The staff was extremely friendly and helpful. Also it was in a great location.
Stayed in June 2024
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Reviewed: June 7, 2024
Dennis
Australia20 Reviews8.0“Pretty good.”- • Leisure trip
- • Solo traveler
- • Queen Room with Two Queen Beds and Bath Tub - Disability Access/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Could be cleaner. Room not very quiet.
Bed was comfortable. Breakfast was good as it had plant based options.. Cereal and almond milk. Location was pretty good too, with a Walmart and some restaurants right beside.
Stayed in June 2024
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Reviewed: May 2, 2024
Douglas
South Africa19 Reviews6.0“Stay was ok but there was nothing amazing to report. Just ok”- • Leisure trip
- • Couple
- • King Room with Bath Tub - Disability Access
- • Stayed 1 night
- • Submitted from a mobile device
Felt dirty and a little run down
Room was ok
Stayed in April 2024
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Reviewed: April 23, 2024
Robert
United States1 review7.0“It was ok but I've had better experiences with other locations.”- • Leisure trip
- • Solo traveler
- • Queen Room with Two Queen Beds and Bath Tub - Disability Access/Non-Smoking
- • Stayed 1 night
Being required to pay $100.00 deposit when i had already paid, it took a few days to be returned to my card.
The location
Stayed in April 2024
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Reviewed: March 15, 2024
Marilyn
United States14 Reviews1 helpful vote7.0“good”- • Leisure trip
- • Couple
- • King Room with Bath Tub - Disability Access
- • Stayed 3 nights
Decor could use updating i.e. carpet, wall covering, etc
Breakfast and location - very good
Stayed in March 2024
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Reviewed: March 14, 2024
Culbreath-setzer
United States1 review8.0Very Good- • Leisure trip
- • Solo traveler
- • King Room with Hot Tub - Non-Smoking
- • Stayed 1 night
I got a hot tub room and it didnt work
The Staff was friendly
Stayed in March 2024
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Reviewed: February 27, 2024
Tonecia
United States3 Reviews6.0“Expectations”- • Leisure trip
- • Couple
- • King Room with Hot Tub - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
I was in room 312 and they may want to check the plumbing because my husband and I had the hot tub suite and when we let the water out all the dirt from previous times came out of it the toilet was backed up and the sink every time I run water it fills the sink and water just sits in there for hours before it goes all out I just didn't like I had to make other arrangements just to use the sink and my husband and I never got back in the hot tub and that was part of of anniversary to enjoy so for the future you may want to get that squared away before letting someone else get that room
I love the location and it was quiet during my stay and let me not forget the breakfast was good.
Stayed in February 2024
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Reviewed: February 26, 2024
Alec
United States15 Reviews2 helpful votes8.0“Staff were very helpful”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
The noise that the heating system made
The staff
Stayed in February 2024
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Reviewed: November 26, 2023
Donald
United States40 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Solo traveler
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Location
Stayed in November 2023
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Reviewed: October 23, 2023
Clyde
United States1 review7.0Good- • Business trip
- • Solo traveler
- • King Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Breakfast was bait and switch; don’t put out waffle makers and all sorts of hot plates if it’s not going to be available
Stayed in October 2023
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Reviewed: October 11, 2023
Mamimba
United States1 review8.0“The staff at the desk was wonderful. They worked very hard and were very pleasant. Great location.”- • Leisure trip
- • Solo traveler
- • King Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Extend breakfast time to same as weekends.
The waffles were great though I wish the taking down was a little later on Monday. Made it rushed getting up. Missed getting waffles on that day.
Stayed in October 2023
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