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  5. Reviews of Grand Canyon Railway Hotel

Reviews of Grand Canyon Railway Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

233 North Grand Canyon, Williams, AZ 86046, United States of America

#8 of 29 hotels in Williams

Guests' Choice

Review Score

Based on 836 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.6

  • Location

    9.2

  • Facilities

    8.4

  • Staff

    8.7

  • Value for money

    7.9

  • Free WiFi

    7.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 26, 2024

    9.0
    Absolutely loved it, will be returning in the near future.
    • Leisure trip
    • Family with young children
    • Standard Room, 2 Queen beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Bathroom had a moldy water stench.

    Atmosphere and location.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    7.0
    NICE HOTEL BUT EXPENSIVE
    • Leisure trip
    • Couple
    • Standard Room, 2 Queen beds
    • Stayed 2 nights

    VERY LARGE HOTEL, SPRAWLING AND VERY CONFUSING TO GET TO YOUR ROOM.

    GREAT LOCATION, EXPENSIVE BUT ITS VERY CONVENIENT FOR THE GRAND CANYON TRAIN.

    Stayed in March 2024

  • Reviewed: February 28, 2024

    9.0
    would stay again.
    • Leisure trip
    • Family with young children
    • Standard Room, 2 Queen beds
    • Stayed 2 nights

    there could be more handicap parking.

    there was food on sight. The area was nice and quiet. The room was clean and spacious.

    Stayed in February 2024

  • Reviewed: February 13, 2024

    7.0
    i would stay there again.
    • Leisure trip
    • Family with young children
    • Standard Room, 2 Queen beds
    • Stayed 2 nights
    • Submitted from a mobile device

    better direction to the room

    Location was great. Breakfast was good.

    Stayed in February 2024

  • Reviewed: January 20, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Room, 2 Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Clean nice lobby area with morning coffee by the fireplace. Rooms were okay. Convenient location to downtown area in Williams. Recommend this to travelers.

    Stayed in January 2024

  • Reviewed: January 19, 2024

    8.0
    We had fun and grandkids already are planning another visit.
    • Leisure trip
    • Family with young children
    • Standard Room, 2 Queen beds
    • Stayed 1 night

    Extremely long lines/wait times for registration and breakfast.

    Overall accommodations were very nice and the grandkids loved the train ride.

    Stayed in December 2023

  • Reviewed: January 5, 2024

    9.0
    Excellent venue, fun, not great food. But false Fire alarm terrified my kids. Will not be returning
    • Business trip
    • Family with young children
    • Standard Room, 2 Queen beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Food options and quality not good

    Decor, show, train, christmas decor still up.

    Stayed in January 2024

  • Reviewed: December 26, 2023

    9.0
    Will most likely stay again next year
    • Leisure trip
    • Family with young children
    • Standard Room, 2 Queen beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Huge spider crawled over my 2 year old grandson in the bed right after we checked in.

    Closeness to the polar express. Comfortable lobby and bar.

    Stayed in December 2023

  • Reviewed: November 12, 2023

    9.0
    We had a nice stay here.
    • Leisure trip
    • Couple
    • Standard Room, 2 Queen beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Price was a bit high. No continental breakfast

    Beautiful lobby. Nice clean rooms. Friendly staff

    Stayed in November 2023

  • Reviewed: November 4, 2023

    9.0
    They should provide iron for clothes
    • Leisure trip
    • Couple
    • Standard Room, 2 Queen beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Room locations

    From my cousin

    Stayed in October 2023

  • Reviewed: November 2, 2023

    8.0
    First class, will return next year.
    • Leisure trip
    • Couple
    • Deluxe Room, 2 Queen Beds
    • Stayed 3 nights

    lovely ,large ground floor room. bed comfortable.

    Stayed in October 2023

  • Reviewed: October 30, 2023

    7.0
    Pricey but great location and comfortable
    • Leisure trip
    • Family with young children
    • Standard Room, 2 Queen beds
    • Stayed 1 night
    • Submitted from a mobile device

    Front desk woman I interacted with was a bit short. I asked a question and she answered “I’ll get to that”

    Pool was an ok temperature, I would have liked it a little warmer.

    Stayed in October 2023

  • Reviewed: October 20, 2023

    7.0
    Would not recommend this hotel, very poor value for the money we paid.
    • Leisure trip
    • Couple
    • Standard Room, 2 Queen beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The price we paid was the most we paid out off all the seven hotels we stayed in but this hotel gave us the least in return. 1 No breakfast of any sort. Told we could get a buffet breakfast at a near by restaurant for 18 dollars each. 2 No laundry facilities. ( we were told to use the RV site down the road.) 3 No milk in the room. 4 Didn’t like the layout of the rooms. Very confusing.

    The location the the lobby and room were ok.

    Stayed in October 2023

  • Reviewed: October 19, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Room, 2 Queen beds
    • Stayed 3 nights
    • Submitted from a mobile device

    The pillows were so flat and very uncomfortable. We also had to request any housekeeping including more toilet paper.

    It was nice having the train depot on the hotel property. It was close and convenient for walking into Williams. Ate in the pub in the hotel one night and food was good and the bartender was wonderful, very friendly and helpful!

    Stayed in October 2023

  • Reviewed: October 11, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Room, 2 Queen beds
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Location and clean property

    Stayed in October 2023

  • Reviewed: October 6, 2023

    8.0
    Not so grand in Williams
    • Leisure trip
    • Couple
    • Standard Room, 2 Queen beds
    • Stayed 2 nights
    • Submitted from a mobile device

    It's a large hotel, with a confusing layout. We had to change rooms because we were assigned an interconnecting room with a young family next door. No microwave. Overpriced for basic accommodation.

    We selected the Hotel because it was part of a package to visit the Grand Canyon. It was well situated for the station and local restaurants. The room was quiet. The railway trip and Grand Canyon eclipsed the hotel's shortcomings.

    Stayed in October 2023

  • Reviewed: September 29, 2023

    9.0
    Perfect hotel
    • Leisure trip
    • Couple
    • Standard Room, 2 Queen beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing.

    Fabulous hotel. Lovely staff, clean rooms, great bar and snacks. Great for the train which was also excellent, such fun.

    Stayed in September 2023

  • Reviewed: September 27, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Room, 2 Queen beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The parking : difficult to get parking close to the hotel at times due to sharing it with train patrons.

    Hotel was great. Spacious and comfortable room. Nicely decorated and the inhouse pub was appreciated.

    Stayed in September 2023

  • Reviewed: September 23, 2023

    8.0
    Enjoyable.
    • Leisure trip
    • Couple
    • Deluxe Room, 2 Queen Beds
    • Stayed 4 nights

    Computer chair in room leaned too far back, could have been more comfortable.

    Check in and check out. Food at Spencers was good. Loved the pillows!

    Stayed in September 2023

  • Reviewed: September 18, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Room, 2 Queen beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Clean, friendly, well located.

    Stayed in September 2023

  • Reviewed: September 1, 2023

    8.0
    Traditional hotel, clean, comfortable, helpful staff.
    • Leisure trip
    • Group
    • Standard Room, 2 Queen beds
    • Stayed 1 night
    • Submitted from a mobile device

    Location.

    Stayed in August 2023

  • Reviewed: August 14, 2023

    8.0
    Great place to stay, great location, very clean
    • Leisure trip
    • Travelers with friends
    • Standard Room, 2 Queen beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Not thing really

    Location!

    Stayed in August 2023

  • Reviewed: August 12, 2023

    8.0
    The hotel was very nice and great location for everything we wanted to do in Williams.
    • Leisure trip
    • Couple
    • Standard Room, 2 Queen beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The walls seemed to be paper thin. Noise in the hallways was heard all too well.

    The breakfast and dinner were superb!

    Stayed in August 2023

  • Reviewed: July 30, 2023

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Standard Room, 2 Queen beds
    • Stayed 1 night

    Breakfast could have been included.

    Stayed in July 2023

Showing 1 - 25

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