3201 Steiner Street, Marina District, San Francisco, CA 94123, United States of America
#98 of 221 hotels in San Francisco
Guests' ChoiceBased on 830 hotel reviews
8.1Cleanliness
8.3
Comfort
8.3
Location
9.0
Facilities
8.1
Staff
8.8
Value for money
8.2
Free WiFi
8.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 5, 2024
Jhoan
United States of AmericaThe room is great but there was a not very pleasant smell in our room, smells like i'm sleeping next to a trash site not sure where it's coming from since the room is clean so I'm thinking might be from the AC. I had to spray on the room every night before I sleep so I can ignore the smell/
Great location and the staff is great and very friendly. They also have free parking.
Stayed in March 2024
Reviewed: March 29, 2024
James
GibraltarDidn't feel to happy about the actual area.
Room was fine except no hot water in shower so had to use another room to have a shower.
Stayed in March 2024
Reviewed: March 26, 2024
Rupesh
United States of AmericaThe room was clean and very well equipped. It's a great value for money and if they keep this up I will return again and again and recommend to everyone I know.
Stayed in March 2024
Reviewed: March 22, 2024
Valerie
United States of AmericaThe room smelt like wet dog.
Clean and fresh feeling. Updated room.
Stayed in March 2024
Reviewed: March 20, 2024
Vesta
LithuaniaSmall room, there is no lighting at the sink, problem with parking, not enough space for parking.
Good location
Stayed in March 2024
Reviewed: March 18, 2024
Eduardo
BrazilLocalization, cleaness, room
Stayed in March 2024
Reviewed: March 15, 2024
Richard
United States of Americashower was falling apart
This was my first of two stays (OK the first time, poor the second time). Original room was dirty, so staff transferred us to another room. It was cleaner and our stay was OK.
Stayed in March 2024
Reviewed: March 4, 2024
Florian
GermanyIt’s literally in the neighbourhood of bars and restaurants. Everthing is reachable by walk. Public transport stops are also close by. Staff is friendly, room was clean. Parking in front of the accommodation.
Stayed in February 2024
Reviewed: March 2, 2024
Judith
United States of AmericaWhen my partner asked at the office for for an extra blanket, the man working in the office grumbled at him- "NO BLANKETS NOW! Ask me in the morning" which really does not make sense as people generally want bankets at night and we had to leave by 8 A for work. There were only a few overhead lighting options in there room - npo bedside or desk lamps.
Room was clean, bed comfortable, and everything worked. It is set back from busy streets enough to be quiet. Rooms were fairly recently remodeled with a pleasant and roomy shower and everything worked well in the room. The woman who greeted us at the front desk was pleasant and helpful. When we told her we would be leaving for work before breakfast was served, she told us to take some wrapped baked goods from a cabinet in the lobby.
Stayed in March 2024
Reviewed: February 27, 2024
Cecilia
United States of AmericaIt is in a touristy area, so the street was pretty load most of the night.
The location was great, the parking was easy, the bathroom and room were very clean, and the staff was extremely friendly and helpful.
Stayed in February 2024
Reviewed: February 21, 2024
William
United Arab EmiratesThe staff, it is under staff property and the reception could do better customer service. We arrive around 1435 and waited 15 minutes outside while it was raining and cold. We tried to ring the doorbell but the reception was unmanned. Finally Manny show up at 1445 and instead of opening the door for us to enter the reception he make a hand sign says it's 3pm check in. I get it, but the way he deals with guest I think it is very inappropriate. What we do we just left the property and start looking for restaurants as we are hungry from a 7hours drive. We comeback around 1525 and do the check in, after Manny handover us the key, the room was not yet ready. We are patience person but a sorry on what happened since we arrive will do yet we don't get any. I just hope next time they know how to deliver customer service.
The location, many great restaurant around and the free parking is really helpful a lot
Stayed in February 2024
Reviewed: February 17, 2024
Yue
United KingdomNothing
Clean, nice, comfy room Friendly staff
Stayed in February 2024
Reviewed: February 16, 2024
Entezari
United States of AmericaToo smal a room.
Friendly staff. Room was small but clean with needed items such as hair dryer and ironing table.
Stayed in February 2024
Reviewed: February 13, 2024
Seans
United States of AmericaNo concerns! It's a motel, so you don't get all the perks of luxury hotel.... But they cover the basics really well. Motel rooms are always a bit dark.
The rooms are very clean, modern and comfortable. I was pleasantly surprised by how comfortable and contemporary it was. Great housekeeping. Staff was SUPER NICE. This was a great value for the money.
Stayed in February 2024
Reviewed: February 11, 2024
Cayenne
United States of AmericaThey said ‘they WILL break in to your car’, so parking felt really unsafe. Should just be a warning. He also said ‘it’s not even illegal any more’, which is just dumb
Stayed in February 2024
Reviewed: January 27, 2024
Dai
United States of AmericaThe location
Stayed in January 2024
Reviewed: January 24, 2024
Ian
United KingdomConvenient,clean
Stayed in January 2024
Reviewed: January 19, 2024
Talavera
United States of AmericaI'm easy
Parking
Stayed in January 2024
Reviewed: January 15, 2024
Maja
SwedenWe were a family of 5 and there weren’t any big rooms so we needed to book two. Had expected to be placed close to one another but was placed in different buildings and on each side of the road. There was a lot of traffic all through the night and you could clearly hear everything outside so if you are easily disturbed by noise this might not be the place for you. Apart from that we felt it was good value for the money!
Stayed only one night. Staff were friendly and location ok, the room was good size and nice.
Stayed in January 2024
Reviewed: January 15, 2024
Genevieve
United States of AmericaThe shower water pressure was too gentle and there’s no shelf for products. Thin walls, we could hear the couple upstairs arguing
Good location, cheap
Stayed in January 2024
Reviewed: January 12, 2024
Karoly
Switzerlandthe room was not clean, but as i complained about that they offered immediately to change our room or clean it properly again.
the staff was very nice and helpful
Stayed in January 2024
Reviewed: January 11, 2024
Michael
United States of AmericaComfortable
Stayed in January 2024
Reviewed: December 29, 2023
Tanya
South Africagreat place and great location
Stayed in November 2023
Reviewed: November 29, 2023
Ludmila
United States of AmericaThey said the bedroom had queen bed, but I honestly think it was quite small. The pillows were very high, so if you have problems in your cervical, you can get in trouble to sleep well. This was my only problem, and I had stayed for more than two nights, I would have to complain.
The location is really good, close to restaurants, bars, and shopping. There is free parking and the wi-fi works well. They also offer free breakfast (pastries, juice and coffee). The bedroom is refurbished and everything looked really clean.
Stayed in November 2023
Funchal, Portugal
Primorsko, Bulgaria
Pulukan, Indonesia
Cusco, Peru
Dubai, UAE
Schenna, Italy
Giardini Naxos, Italy
Búzios, Brazil
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content