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  5. Reviews of The Gibson Hotel Great Falls, Ascend Hotel Collection

Reviews of The Gibson Hotel Great Falls, Ascend Hotel Collection This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

621 Central Ave, Great Falls, MT 59401, United States of America

#1 of 27 hotels in Great Falls

Guests' Choice

Review Score

Based on 70 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.6

  • Location

    9.3

  • Facilities

    9.6

  • Staff

    9.8

  • Value for money

    9.4

  • Free WiFi

    8.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 21, 2024

    10
    Would stay here again
    • Leisure trip
    • Solo traveler
    • Queen Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Felt like the walls were thin...could hear the hallway.

    Nice rooms, comfy beds. Staff was awesome.

    Stayed in January 2024

  • Reviewed: March 8, 2024

    10
    Great - will always stay here when I go to Great Falls!
    • Leisure trip
    • Couple
    • King Suite - Non Smoking
    • Stayed 1 night

    Nothing!

    Complimentary beer/wine on check in, snacks/drinks in lobby 24 hours. Breakfast delivered to your room! Walking distance to downtown.

    Stayed in March 2024

  • Reviewed: March 7, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Room - Non Smoking
    • Stayed 1 night

    The location isn't great at night, but I never felt unsafe.

    The room was clean and quiet which was nice because it was on a busy street. It was a decent-sized room with a shower in the bathroom. It also had a coffee maker in the room which was nice to have.

    Stayed in February 2024

  • Reviewed: February 19, 2024

    8.0
    Comfortable, good value, book a room, not facing the main drag
    • Leisure trip
    • Couple
    • Queen Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We faced the busy street across from the hotel, and unfortunately could hear everything happening on the main road after the bar let out.

    Excellent customer service, clean and well appointed rooms, very comfortable bed.

    Stayed in February 2024

  • Reviewed: February 11, 2024

    10
    100% love this hotel and is the only place I will stay in GTFalls
    • Leisure trip
    • Solo traveler
    • Queen Room - Non Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    If the bathrooms had the full sized shampoo/conditioners/body wash mounted on the shower wall instead of the single use products. Its nice because you can use what you need and they are better for the environment

    Everything was amazing!!!! The staff, the breakfast, the room….everything was perfect. The breakfast deal they have with twisted tree is amazing. The staff is the most helpful and cheerful people.

    Stayed in February 2024

  • Reviewed: February 3, 2024

    9.0
    Solid stay in an excellent small hotel
    • Leisure trip
    • Solo traveler
    • Queen Room - Non Smoking
    • Stayed 1 night

    The shower stall design

    A quiet clean and comfortable room on a chilly night. The shower was not designed well. Water on the floor in the bathroom.

    Stayed in January 2024

  • Reviewed: January 25, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There was frequent homeless people around, but honestly not really there fault. Also on a better note staff was very vigilant at keep them away from building.

    Soon as we arrived we received complimentary drinks.Staff was very friendly and inviting. Asked for an upgrade room and they did at no charge. The room was very clean and very nice.They offered complimentary breakfast and brought to our room. We will be staying there again if in Great Falls.

    Stayed in January 2024

  • Reviewed: January 22, 2024

    9.0
    Great place and I will definitely be coming back. I highly recommend this place for single people or couples.
    • Leisure trip
    • Solo traveler
    • Queen Room - Non Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The thing that needs to be understood when booking is that this is a boutique hotel, so the rooms are a little bit smaller than regular hotels. That being said they are decorated very nicely and they feel comfortable. But if traveling with a family it would be tight. I said the location was a pro but it was also slightly a con because they are close to some bars and on the weekend nights it could get a little noisy and you have to deal with sketchy people. This is obvious not the hotels fault but something to be aware of.

    The best thing about the property was the staff. They were very helpful and accommodating. I needed a bigger room for me and my son and they upgraded me to king room as soon as one became available. The location is great as you are in walking distance to some good restaurants and shops.

    Stayed in January 2024

  • Reviewed: January 19, 2024

    10
    The Gibson is a beautiful, contemporary, clean hotel with a very friendly staff.
    • Leisure trip
    • Family with young children
    • Queen Room - Non Smoking
    • Stayed 2 nights

    We wish there would have been a hot tub, but we also understand this hotel has been restored and it would be difficult to create a room for a hot tub/sauna in the existing building.

    The ladies at the front desk were exceptional! We were greeted and offered wine, beer, San Pellegrino, and water. The ladies also explained everything about the breakfast and other amenities. They were so friendly! The beds and pillows were very comfortable - much better than your standard hotel.

    Stayed in January 2024

  • Reviewed: January 9, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Room - Non Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Rooms aren't very big, but fine for 2-3 days.

    Renovations are amazing. Great facilities and excellent service.

    Stayed in January 2024

  • Reviewed: January 4, 2024

    10
    We will be back!
    • Leisure trip
    • Group
    • Queen Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Staff was super helpful and friendly, the entire hotel was very clean. Bed was SO comfy!

    Stayed in January 2024

  • Reviewed: January 1, 2024

    9.0
    It was fabulous! Would stay here again in a heartbeat!
    • Leisure trip
    • Couple
    • King Room - Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing!

    A beautiful renovation from a motel to a hotel. Loved the layout of the room. Bed was super comfy. Had in house laundry facilities that supplied everything if you needed to wash clothes. Simple gym room that wax open 24 hrs. The complimentary breakfast was wonderful. Was great to be able to order in. There were lots of nearby amenities. I felt that the area was safe enough even being downtown! I live in a large city and wouldn’t be downtown at night, but I would walk with my husband at night here.

    Stayed in December 2023

  • Reviewed: December 11, 2023

    10
    Enjoyed being able to walk to the Rib and Chop House and Crooked Tree Coffee and Bakery.
    • Leisure trip
    • Couple
    • King Room - Non Smoking
    • Stayed 3 nights

    The bed was very comfortable and the room was updated and clean. Enjoyed the bakery for coffee and pastry that was included with the room. What a great partnership with Crooked Tree Coffee and Bakery

    Stayed in December 2023

  • Reviewed: November 27, 2023

    10
    Excellent location, great breakfast, comfortable room
    • Leisure trip
    • Couple
    • Queen Room - Non Smoking
    • Stayed 1 night

    n/a

    Great location, excellent breakfast, very friendly staff, comfortable room.

    Stayed in November 2023

  • Reviewed: November 24, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room - Non Smoking
    • Stayed 1 night

    Exceptional service, very friendly staff. Comfortable bed. Great location for our visit.

    Stayed in November 2023

  • Reviewed: November 18, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast was amazing!

    Stayed in November 2023

  • Reviewed: November 7, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room - Non Smoking
    • Stayed 1 night

    The lack of a safety bar in the shower presents a safety issue for older guests.

    Breakfast in room luggage space in the room friendly and helpful staff

    Stayed in November 2023

  • Reviewed: November 3, 2023

    8.0
    Overall experience was above average.
    • Leisure trip
    • Couple
    • Queen Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    They missed the fruit at breakfast

    Staff was really nice. Great linens.

    Stayed in October 2023

  • Reviewed: November 1, 2023

    10
    Perfect and would recommend it to anyone.
    • Leisure trip
    • Couple
    • Queen Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Zip

    Very recently renovated and absolutely perfect. The whole atmosphere was fantastic.

    Stayed in October 2023

  • Reviewed: October 29, 2023

    10
    Loved it!
    • Leisure trip
    • Couple
    • King Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    People upstairs were a bit noisy.

    Nice, clean hotel, very friendly helpful staff. Breakfast at the crooked tree was excellent and complimentary! Nice to be offered a glass of wine or local beer upon check in!

    Stayed in October 2023

  • Reviewed: October 25, 2023

    10
    Would definitely recommend and stay there again on our next visit
    • Leisure trip
    • Couple
    • King Room with Roll-In Shower - Disability Access/Non Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    The staff were amazing especially Joshua he was very helpful and knowledgeable about restaurants,antique stores and other places in Great Falls. The location of the hotel was fantastic lots of restaurants and stores and casinos in walking distance. Highly recommend this hotel. Was renovated a few months ago and looks fantastic

    Stayed in October 2023

  • Reviewed: October 23, 2023

    10
    Exceptional
    • Business trip
    • Couple
    • Queen Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Close to venue. Fun place to stay.

    Stayed in October 2023

  • Reviewed: October 22, 2023

    10
    Awesome!!!!
    • Leisure trip
    • Couple
    • King Room - Non Smoking
    • Stayed 1 night

    Nothing! We will definitely return there again when we are in the area

    The room was not large, but it was so well designed that it seemed much larger! Everything you could need to be comfortable was there! The staff was awesome, very friendly and helpful! Ready with a welcome beverage when we arrived, and the breakfast we ordered delivered to our room was delicious!!

    Stayed in October 2023

  • Reviewed: October 21, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Wonderful staff, location and room.

    Stayed in October 2023

Showing 1 - 25

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