8855 SW Citizen Dr, Wilsonville, 97070, United States of America
#7 of 7 hotels in Wilsonville
Guests' ChoiceBased on 436 hotel reviews
6.2Cleanliness
7.0
Comfort
7.0
Location
7.4
Facilities
6.4
Staff
8.0
Value for money
7.0
Free WiFi
7.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 24, 2024
Tamara
United States of AmericaThe pool/hot tub was unavailable to use at all. Was one of the reasons this location was chosen. The windows in the room had condensation inside them. Couldn't see out one side. Very loud traffic noise. Dated and damaged fixtures. Sink cracked. Rusty kleenex facia. The tub plug was loose/not working. No luggage stand like other rooms. We stayed at this location a few days prior. That room was much nicer. Appears that we were double charged according to pending transactions. Also there is an additional $50 cleaning deposit that is not mentioned prior to arriving for check-in. For a non refundable reservation, this is not a good unexpected additional expense. This should definitely be noted on the website prior to making a reservation commitment. In addition to the pool being unavailable for use.
Breakfast
Stayed in April 2024
Reviewed: March 28, 2024
Hines
United States of AmericaEverything was fine
The value--it was a comfortable clean room for a great value. Also they had a hot tub.
Stayed in March 2024
Reviewed: December 20, 2023
Ashley
United States of AmericaI didnt like the pool was being removed and the website didn't say that and they didn't offer a discount.
I like the convince of the location
Stayed in December 2023
Reviewed: November 17, 2023
Mota
United States of AmericaMaintenance to the room: no safety door latch, bathroom Bathtub drain didn't seal so it leaked all the water out as it was filling, the door to the jacuzzi tub wouldn't close and tape was used for it
Spa bath in room, good breakfast with options that were both hot and cold, bed was comfy
Stayed in November 2023
Reviewed: November 13, 2023
Ashley
United States of AmericaThe room wasn't as clean as expected. Food left in fridge from last guests, trash behind tv stand.
I enjoyed the helpful staff, I enjoyed the location of this facility for what my trip needed.
Stayed in November 2023
Reviewed: September 4, 2023
Mary
United States of AmericaWish we had known property was being remodeled
Everything but the motel remodel.
Stayed in July 2023
Reviewed: August 22, 2023
Abigail
United States of AmericaIt was not clean. There was hair left in the bathroom tub, sheets where dirty.
Stayed in August 2023
Reviewed: August 1, 2023
John
United States of AmericaThey were updating the entire building furniture and boxes everywhere construction workers as well breakfast was warm and fairly good for free breakfast, but the food was marginal, and the selection was good but far from great the eggs tasted like they were powdered and no hot cereal that sort of marginal.
Staff was friendly and for the most part accommodating
Stayed in July 2023
Reviewed: July 28, 2023
Michael
CanadaIn progress renovations Hot water provided for tea was luke warm Housekeeping not provided for 2nd night stay…no clean towels had to ask front desk for some and that was not well received
Stayed in July 2023
Reviewed: July 24, 2023
Daniel
United States of AmericaThe big chair in the room. Horrible.
They were doing some remodeling. The char they chose for the room is terrible, can't sit in it. Hard as a rock,horriblè.
Stayed in July 2023
Reviewed: July 20, 2023
Cynthia
United States of AmericaChange US transportation to be based on train travel not cars, so that freeway is eliminated. lol. Offer other hours for swimming, especially because there's no lifeguard anyway.
The freeway hum is always there. The pool is wonderful, but only open 10am-10pm. The afternoon staff was extra courteous and pleasant: thank you.
Stayed in July 2023
Reviewed: June 27, 2023
Joanna
CanadaIt is not up kept and it is more older and some parts looks run down.
The location so what nearby the woodburn outlet mall.
Stayed in June 2023
Reviewed: June 26, 2023
Jessica
United States of AmericaWe had a double king suite that did not have a sofa bed (that was suppose to be in the room) or anything to sit on besides the bed. Paid more for less furniture.Large open empty space which might seem nice for some it wasn’t the best when having a family and needing a place to sit comfortably. The pool was closed in the morning. The breakfast closes at 9am we showed up at 820am and nothing was stocked pretty much out of everything. We asked if they could bring out anything even more pancake batter it felt like it took forever and that was all they brought out.
The front night clerk was super amazing and helpful. She was thoughtful about things to do while staying at the hotel with kids. Always smiling.
Stayed in June 2023
Reviewed: May 21, 2023
Deborah
United States of AmericaFitted sheets did not cover old mattress. Seeing old mattress not attractive. Old and grimy chair in room. Holes in shades. I call this the not so Quality Inn. Have stayed in much better kept properties.
Location, price
Stayed in May 2023
Reviewed: May 7, 2023
Helen
United States of Americaolder property somewhat tired but half way through upgrades
good value, good breakfast- not just waffles and cereal but also eggs, sausage, biscuits & gravy
Stayed in May 2023
Reviewed: April 29, 2023
Chuck
United States of AmericaIt was noisy being right next to I-5 Freeway. There was remodeling construction in the motel
The morning staff was nice, the bed and room was comfortable
Stayed in April 2023
Reviewed: April 23, 2023
Selena
United States of Americafor a hotel being remodeled the outside was like scary dumpy looking ran down
our room was a remodeled very nice and clean
Stayed in April 2023
Reviewed: April 14, 2023
Robinson
CanadaComfortable sleep, good value
Stayed in March 2023
Reviewed: April 7, 2023
Tammy
United States of AmericaSome staff was snobby. There was ants in the room I believe I got food poisoning from breakfast Monday morning my grandson and I both got real sick after we ate breakfast that day. Pool was closed first 2 days we were there out of 3 days
The room sizes were great Breakfast was a great assortment
Stayed in April 2023
Reviewed: April 5, 2023
Ann
United States of AmericaVery old, the bathroom faucet was loose from the wall, needs updating. Also no elevator to 2nd floor.
Cheap room for a quick stay.
Stayed in April 2023
Reviewed: March 24, 2023
Robert
United States of AmericaSmall bathroom. Room seem to be dated.
Clean room.
Stayed in March 2023
Reviewed: March 15, 2023
Keila
United States of AmericaThe air freshener in the air conditioner/heater was nauseating. My mother has severe allergies so this was very unpleasant. We opened the window instead.
The room was clean. Great location.
Stayed in March 2023
Reviewed: February 15, 2023
Karen
United States of AmericaBreakfast could of been great.
Was very good
Stayed in January 2023
Reviewed: January 2, 2023
Ashley
United States of Americabathroom wasn’t great. no tissue (one was folded like there were many and it was the last), wallpaper in upper shower was peeling. toilet seat was broken and not secure
friendly receptionist, very kind.
Stayed in January 2023
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