2501 Tittabawassee Road, Saginaw, MI 48604, United States
#12 of 16 hotels in Saginaw
Guests' ChoiceBased on 269 hotel reviews
6.7Cleanliness
7.3
Comfort
7.4
Location
7.9
Facilities
6.9
Staff
8.1
Value for money
6.8
Free WiFi
7.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 4 December 2023
Stacy
United StatesThe pool was very cold and the hot tub was out of order.
The staff was amazing.
Stayed in December 2023
Reviewed: 10 November 2023
Alma
United StatesPool was closed
Stayed in August 2023
Reviewed: 23 October 2023
Trista
United StatesThe pool was absolutely freezing. My daughter got in to try it out and cried because it was so cold. Had to take her straight upstairs and put her in a warm bath
The room was huge.
Stayed in October 2023
Reviewed: 16 October 2023
Devin
United StatesNo coffee for coffee maker only 1 bath towel
Spacious, clean
Stayed in October 2023
Reviewed: 2 September 2023
Steve
United StatesThe ceiling not very sound proof. We were woken up every morning by the sound of heavy foot traffic and the floor creaked with every step.
Breakfast was good, could serve it a little longer.
Stayed in August 2023
Reviewed: 29 August 2023
Ginger
United StatesThe breakfast was bad on Saturday, we did not even go down for breakfast on Sunday. The hot food was barley warm and the staff was not prepared for the number of people
Stayed in August 2023
Reviewed: 6 August 2023
Mckibben
United StatesRoom was beat up and bathroom floor was dirty.
Bed was comfy and the pillows were nice.
Stayed in August 2023
Reviewed: 29 July 2023
Tammy
United StatesBreakfast was amazing! Eggs, potatoes, sausage, biscuits & gravy, & much more! Kitchen staff & front desk clerk were so nice! ❤️
Stayed in July 2023
Reviewed: 27 July 2023
Diane
United StatesRoom air was broke, some areas of the room were not the cleanest. They had to give us a different room then what we booked.
The pool and we ended up with a pool access room so that was nice
Stayed in July 2023
Reviewed: 24 July 2023
Jeanne
United StatesPool was cold
Good Location.
Stayed in July 2023
Reviewed: 8 July 2023
Sheridan
United StatesVery unhappy that bookings.com hadn’t pushed my reservation, made days earlier, through to the Holiday Inn!! The front desk had no record of my reservation. Luckily, they had one room available, or my daughter and I would have had nowhere to stay for our weekend!! Unfortunately, I’ve had this happen before, but thought it was a fluke miscommunication, but have learned this situation happens regularly with bookings.com. I will be leery from now on.
Stayed in June 2023
Reviewed: 21 June 2023
Mike
Canadaat check in the young lady seemed preoccupied and i was not a priority i was not allowed to pay cash for the room as per the young lady we only had one shower towel and had to ask for another
location very good , quality and cost good
Stayed in June 2023
Reviewed: 27 April 2023
Ericka
United StatesTheir is no nice way to say this but my face towels were filled with pubic hair... yes filled... I kind of expect one in a towel but more than 10 is simply disgusting. Someone should have seen that. Also the hotel is super small, I'm a single woman and ended up with a room on the first floor of the hotel. This was a first for me and I really couldnt rest because of it.
Breakfast was really amazing, everything was hot and fresh. in addition, the room was spacious. The desk staff was knowledgeable and quick to check me in. When I had a concern, the desk staff listened empathetically and called me back with a resolve afterwards.
Stayed in April 2023
Reviewed: 16 April 2023
Sean
United StatesNo one mentioned the pool was closed. It was a big bummer.
It was absolutely perfect. The Staff especially on this day were absolutely amazing.
Stayed in April 2023
Reviewed: 29 January 2023
Ziegler
United StatesThe hot tub was out of service (no notice), the pool was bitterly cold, extra blankets in cupboard were stained.
The staff was amazing and very helpful!
Stayed in January 2023
Reviewed: 31 December 2022
Brian
United Statesnothing
everything
Stayed in December 2022
Reviewed: 8 December 2022
Samantha
United Statesno hot tub and also they don’t tell u about the extra $100 security deposit you have to have
the rooms
Stayed in December 2022
Reviewed: 5 December 2022
Michael
United StatesThe jacuzzi was broken rooms smelled like cigarettes and they wasn't thuroughly cleaned.
Staff was real friendly at the front desk.
Stayed in December 2022
Reviewed: 15 November 2022
Rob
United StatesNo bathtub in the room. When I called the front desk they had no rooms available with a bathtub. The only way I could get one is if I upgraded to a jacuzzi suite for another $100. Also in the morning the breakfast bar was out of scrambled eggs by 8:30 a.m. The breakfast bar was open until 10:00 a.m. A little bit disappointing. This is the second time I stayed at a Holiday Inn Express and there were issues with the breakfast.
Very nice staff.
Stayed in November 2022
Reviewed: 29 September 2022
Raymond
CanadaThe location and the approximate of the hotel
It was a comfortable stay
Stayed in September 2022
Reviewed: 12 September 2022
Michelle
United Stateshot tub was not working and that was the reason we chose this hotel
very clean and great breakfast
Stayed in September 2022
Reviewed: 12 September 2022
Kareem
United StatesI didn't like how the TV in my room was not setup when we got in the room. I did not like how the jets on the jacuzzi did not work. I also did not like how the pull out couch was wired together so that we could not use it. I also did not like how the main lamp for the room had no light bulbs in it so we could not use that as well.
I liked how clean the room was because it was newly remodeled. The staff was amazing and they helped us out as much as possible. The breakfast was also amazing.
Stayed in September 2022
Reviewed: 29 August 2022
Lindsay
United Stateswe had requested a crib 2 different times for our daughter and we were told that it would be right up, but we never received it
it was right in the middle of everything
Stayed in August 2022
Reviewed: 1 August 2022
Nanette
United StatesThere were no washclothes or hand towels in our room. I had to go request them at front desk. There was also no blow dryer. Every hotel I've been to ALWAYS has a blow dryer so I was quite shocked when there wasn't one there and I didn't bring mine. I'm not sure why one isn't provided but that would be a negative if not provided.
Breakfast was good except pancake machine kept failing for some reason but staff were trying to get it working. The rest was very good. Rooms were clean.
Stayed in July 2022
Mount Laurel, USA
Collalbo, Italy
Miami Beach, USA
Prague, Czech Republic
Monterosso al Mare, Italy
Laigueglia, Italy
Bangkok, Thailand
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content