Skip to main content
  1. Hotel reviews homepage
  2. USA hotel reviews
  3. Michigan hotel reviews
  4. Saginaw hotel reviews
  5. Reviews of Holiday Inn Express Hotel & Suites Saginaw, an IHG Hotel

Reviews of Holiday Inn Express Hotel & Suites Saginaw, an IHG Hotel 3 stars

2501 Tittabawassee Road, Saginaw, MI 48604, United States

#12 of 16 hotels in Saginaw

Guests' Choice

Review score

Based on 269 hotel reviews

6.7

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.4

  • Location

    7.9

  • Facilities

    6.9

  • Staff

    8.1

  • Value for money

    6.8

  • Free WiFi

    7.0

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 4 December 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The pool was very cold and the hot tub was out of order.

    The staff was amazing.

    Stayed in December 2023

  • Reviewed: 10 November 2023

    8.0
    Very good
    • With a pet
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Pool was closed

    Stayed in August 2023

  • Reviewed: 23 October 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The pool was absolutely freezing. My daughter got in to try it out and cried because it was so cold. Had to take her straight upstairs and put her in a warm bath

    The room was huge.

    Stayed in October 2023

  • Reviewed: 16 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No coffee for coffee maker only 1 bath towel

    Spacious, clean

    Stayed in October 2023

  • Reviewed: 2 September 2023

    8.0
    Overall the stay was good.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    The ceiling not very sound proof. We were woken up every morning by the sound of heavy foot traffic and the floor creaked with every step.

    Breakfast was good, could serve it a little longer.

    Stayed in August 2023

  • Reviewed: 29 August 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    The breakfast was bad on Saturday, we did not even go down for breakfast on Sunday. The hot food was barley warm and the staff was not prepared for the number of people

    Stayed in August 2023

  • Reviewed: 6 August 2023

    8.0
    Adequate
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room was beat up and bathroom floor was dirty.

    Bed was comfy and the pillows were nice.

    Stayed in August 2023

  • Reviewed: 29 July 2023

    8.0
    Nice hotel. Very comfortable beds & pillows. Got a great nights sleep! ☺️
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was amazing! Eggs, potatoes, sausage, biscuits & gravy, & much more! Kitchen staff & front desk clerk were so nice! ❤️

    Stayed in July 2023

  • Reviewed: 27 July 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room air was broke, some areas of the room were not the cleanest. They had to give us a different room then what we booked.

    The pool and we ended up with a pool access room so that was nice

    Stayed in July 2023

  • Reviewed: 24 July 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    Pool was cold

    Good Location.

    Stayed in July 2023

  • Reviewed: 8 July 2023

    8.0
    I was grateful for the young man at the front desk who found us a room and was so gracious.
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds and Microfridge - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Very unhappy that bookings.com hadn’t pushed my reservation, made days earlier, through to the Holiday Inn!! The front desk had no record of my reservation. Luckily, they had one room available, or my daughter and I would have had nowhere to stay for our weekend!! Unfortunately, I’ve had this happen before, but thought it was a fluke miscommunication, but have learned this situation happens regularly with bookings.com. I will be leery from now on.

    Stayed in June 2023

  • Reviewed: 21 June 2023

    7.0
    good , its nice to be back traveling and i have been a reward member for a long time
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    at check in the young lady seemed preoccupied and i was not a priority i was not allowed to pay cash for the room as per the young lady we only had one shower towel and had to ask for another

    location very good , quality and cost good

    Stayed in June 2023

  • Reviewed: 27 April 2023

    7.0
    Room for Bettering Themselves
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night

    Their is no nice way to say this but my face towels were filled with pubic hair... yes filled... I kind of expect one in a towel but more than 10 is simply disgusting. Someone should have seen that. Also the hotel is super small, I'm a single woman and ended up with a room on the first floor of the hotel. This was a first for me and I really couldnt rest because of it.

    Breakfast was really amazing, everything was hot and fresh. in addition, the room was spacious. The desk staff was knowledgeable and quick to check me in. When I had a concern, the desk staff listened empathetically and called me back with a resolve afterwards.

    Stayed in April 2023

  • Reviewed: 16 April 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No one mentioned the pool was closed. It was a big bummer.

    It was absolutely perfect. The Staff especially on this day were absolutely amazing.

    Stayed in April 2023

  • Reviewed: 29 January 2023

    7.0
    Staff was excellent but lacking everywhere else.
    • Business trip
    • Family with young children
    • Queen Suite with Two Queen Beds and Microfridge - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The hot tub was out of service (no notice), the pool was bitterly cold, extra blankets in cupboard were stained.

    The staff was amazing and very helpful!

    Stayed in January 2023

  • Reviewed: 31 December 2022

    7.0
    i
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    nothing

    everything

    Stayed in December 2022

  • Reviewed: 8 December 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    no hot tub and also they don’t tell u about the extra $100 security deposit you have to have

    the rooms

    Stayed in December 2022

  • Reviewed: 5 December 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The jacuzzi was broken rooms smelled like cigarettes and they wasn't thuroughly cleaned.

    Staff was real friendly at the front desk.

    Stayed in December 2022

  • Reviewed: 15 November 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No bathtub in the room. When I called the front desk they had no rooms available with a bathtub. The only way I could get one is if I upgraded to a jacuzzi suite for another $100. Also in the morning the breakfast bar was out of scrambled eggs by 8:30 a.m. The breakfast bar was open until 10:00 a.m. A little bit disappointing. This is the second time I stayed at a Holiday Inn Express and there were issues with the breakfast.

    Very nice staff.

    Stayed in November 2022

  • Reviewed: 29 September 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    The location and the approximate of the hotel

    It was a comfortable stay

    Stayed in September 2022

  • Reviewed: 12 September 2022

    7.0
    Good
    • Business trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    hot tub was not working and that was the reason we chose this hotel

    very clean and great breakfast

    Stayed in September 2022

  • Reviewed: 12 September 2022

    6.0
    Good but could be better.
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I didn't like how the TV in my room was not setup when we got in the room. I did not like how the jets on the jacuzzi did not work. I also did not like how the pull out couch was wired together so that we could not use it. I also did not like how the main lamp for the room had no light bulbs in it so we could not use that as well.

    I liked how clean the room was because it was newly remodeled. The staff was amazing and they helped us out as much as possible. The breakfast was also amazing.

    Stayed in September 2022

  • Reviewed: 29 August 2022

    8.0
    it was nice
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    we had requested a crib 2 different times for our daughter and we were told that it would be right up, but we never received it

    it was right in the middle of everything

    Stayed in August 2022

  • Reviewed: 1 August 2022

    8.0
    Clean rooms and good breakfast. Worth the money.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    There were no washclothes or hand towels in our room. I had to go request them at front desk. There was also no blow dryer. Every hotel I've been to ALWAYS has a blow dryer so I was quite shocked when there wasn't one there and I didn't bring mine. I'm not sure why one isn't provided but that would be a negative if not provided.

    Breakfast was good except pancake machine kept failing for some reason but staff were trying to get it working. The rest was very good. Rooms were clean.

    Stayed in July 2022

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: