10 Ulenski Drive, Albany, NY 12205, United States
#11 of 39 hotels in Albany
Guests' ChoiceBased on 245 hotel reviews
8.2Cleanliness
8.5
Comfort
8.6
Location
8.7
Facilities
8.2
Staff
8.8
Value for money
8.0
Free WiFi
8.3
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End of dialog contentReviewed: 16 April 2024
Frances
United StatesStaff told me that the stay would've cost $40.00 less if I had just walked in, instead of using Booking.com. I will not be using this app in the future.
breakfast was great, clean, kindly staff
Stayed in April 2024
Reviewed: 13 April 2024
Michael
IrelandA bit dated and tired looking
Impressive imposing building.
Stayed in April 2024
Reviewed: 13 April 2024
Roberta
United StatesBetter service for wake up calls
I scheduled a wake up call and never got it. Good thing I woke up on my own. I had to be at airport by 4:00
Stayed in April 2024
Reviewed: 7 April 2024
Philip
United StatesNever had housekeeping over 4 nights…
Stayed in April 2024
Reviewed: 25 March 2024
Penny
United StatesIt was quiet
Stayed in February 2024
Reviewed: 21 March 2024
Angela
United Statesthe digital key never works properly. I have given up on it and just request a key card
beds are very comfortable, breakfast is excellent, location is convenient, staff is pleasant and helpful
Stayed in March 2024
Reviewed: 11 March 2024
Tavarez
United StatesGood Service at the Room. Breakfast could be extended up to 11am instead of 10am. Thanks,
Stayed in March 2024
Reviewed: 9 March 2024
Sandra
United StatesThe bed could've been a tad bit softer
Everyone was very accomadating. The rooms were clean and the breakfast was real food.
Stayed in February 2024
Reviewed: 29 January 2024
Thomas
United StatesBooking.com sucks
Stayed in January 2024
Reviewed: 30 December 2023
Angela
United StatesI prefer firmer pillows but there was nothing wrong with the pillows. Just my preference. There were several pillows on the bed, maybe if they were of varying firmnesses I would have found one I prefer.
Literally everything was great. Comfortable beds, friendly staff, reasonable price, very good breakfast, clean, convenient. The microwave and fridge were perfect great to have.
Stayed in December 2023
Reviewed: 21 December 2023
Jenifer
SingaporeGreat location. Friendly staff.
Stayed in December 2023
Reviewed: 10 December 2023
Michael
United StatesThe refrigerator was not very cold so we did not put left over food in it. The room coffee was not very good. And there was a rustiness in bottom of toilet.
Check in and out were smooth and quick. The room overall was very nice except for the items mentioned below. The entrance was inviting and we did not need to negotiate any stairs with our luggage.
Stayed in December 2023
Reviewed: 14 September 2023
Monica
United StatesReliable, comfortable, clean, same anywhere you go. If the price works, I choose a Hampton. Some are way too expensive.
Stayed in September 2023
Reviewed: 3 September 2023
Denise
United StatesFront desk staff was not friendly at all, no, "Good Morning!" The housekeeping staff did say Hello!
The location, breakfast, gazebo.
Stayed in August 2023
Reviewed: 14 August 2023
Joseph
United StatesParking lot full of potholes. Turned my ankle. If I didn’t have to leave so fast would have limped inside and complained.
Easy access to interstate
Stayed in August 2023
Reviewed: 2 August 2023
Edward
United StatesPelaton Bike in the fitness center did not work. Fitness center overall was most disappointing. Driveway in and out were full of major potholes. Terrible
Stayed in July 2023
Reviewed: 18 July 2023
Melanie
CanadaNear shopping
Stayed in July 2023
Reviewed: 12 July 2023
Wineandsongwoman
United StatesThe shower gel container was empty. The waffle maker needs to be sprayed more than once a day.
Big, comfortable room with mini fridge. Breakfast was very nice.
Stayed in July 2023
Reviewed: 8 July 2023
Daniel
United StatesSeemed to have thin walls, every time someone opened the outside door next to our room it was fairly loud.
Easy to get to, pet friendly, good value.
Stayed in July 2023
Reviewed: 9 June 2023
Dwight
United StatesThe breakfast was good
Stayed in May 2023
Reviewed: 7 June 2023
Clifford
United StatesWe could not find anywhere to hang our clothing until we asked and found the hooks behind the curtain.
Great room, breakfast, staff friendliness.
Stayed in June 2023
Reviewed: 5 June 2023
Jenifer
JapanThere was a weird smell in my room, like it had been vacuumed with an old vacuum bag that needed to be changed.
Very convenient location. My flight landed late at night and I was able to pick up the rental car and get to the hotel very quickly. I've stayed here many times and the staff is always friendly. Breakfast is good and convenient.
Stayed in June 2023
Reviewed: 15 May 2023
Maryann
United StatesThe cost. $200 for a night was high
Stayed in May 2023
Reviewed: 8 May 2023
Amy
United StatesNothing
easy access to things good breakfasts
Stayed in May 2023
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