204 Tunnel Road, Asheville, NC 28805, United States of America
#41 of 77 hotels in Asheville
Guests' ChoiceBased on 355 hotel reviews
8.6Cleanliness
8.9
Comfort
9.0
Location
9.0
Facilities
8.9
Staff
9.2
Value for money
8.5
Free WiFi
8.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 7, 2024
Wesley
United States of AmericaThis is our third time staying at this Hampton Inn and it was another great experience. There are three reasons we keep choosing this hotel. First, it is near the event site. Second, it has rooms available at a reasonable rate. Thirdly, it is a clean and safe place to say at. Also, the entire staff have been incredibly welcoming and helpful during each of our three stays. Would definitely recommend staying with them.
Stayed in April 2024
Reviewed: April 4, 2024
Nicole
United States of AmericaThe drive way sneaks up on you
The pool and hot tub were nice
Stayed in March 2024
Reviewed: March 21, 2024
Angela
United States of AmericaNothing
Clean, friendly staff and price was good
Stayed in February 2024
Reviewed: March 17, 2024
Dedra
United States of AmericaThere were always items at the breakfast that were out. I would have liked them to be more stocked up at breakfast.
I like that when I got to the hotel, it was much nicer than I expected for a great value.
Stayed in February 2024
Reviewed: March 16, 2024
Sheryl
United States of AmericaWish the rooms were under $100 we neded 6 rooms total during the trip from washington to South carolina we stayed at a Hampton hotel for each night we needed a room in different cities along the way. The rooms ranged from 120 to 160. An economy one night stay for $90 would be great as an option
Great breakfast spread, comfy beds, welcoming staff, pool hotbtub fire place!
Stayed in March 2024
Reviewed: March 9, 2024
Rachel
United States of AmericaThe refrigerator made noise in our room
Very clean and inviting
Stayed in February 2024
Reviewed: March 8, 2024
Rhonda
United States of AmericaEverything was great
Very good
Stayed in March 2024
Reviewed: March 2, 2024
Lila
United States of AmericaNothing
Everything
Stayed in March 2024
Reviewed: February 27, 2024
Glenn
United States of AmericaThe staff strived to provide an exceptional service. Their hosting was most impressive.
Stayed in February 2024
Reviewed: February 23, 2024
Diane
United States of AmericaThere is nothing we didn’t like.
Everything was excellent. The hotel is very clean and updated. The bed and pillows were very comfortable. The breakfast was very good and had a great selection. All the workers were very friendly.
Stayed in February 2024
Reviewed: February 19, 2024
Joe
United States of AmericaBreakfast was good as usual. Good location, ,less than a 5min dr to downtown
Stayed in February 2024
Reviewed: February 5, 2024
Forbus
United States of AmericaSounds crazy, but the toilet paper needs improvement. Lol
Very nice and clean. Good location beds were comfortable. Good breakfast. Coffee was good.
Stayed in February 2024
Reviewed: February 5, 2024
Jessica
United States of AmericaThere is nothing that we didn’t like. The staff are friendly & the environment is relaxing & quiet
I like the convenience of the indoor pool & hot tub as well as the rooms being secured inside the facility
Stayed in February 2024
Reviewed: February 5, 2024
Michelle
United States of AmericaRoom was spacious, updated, and clean. Bed was comfortable and shower had decent water pressure. Absolutely loved the blackout pull down shade because it worked like a miracle, so much better than those stupid curtains at most hotels. Breakfast was ok, your normal hotel complimentary breakfast. Loved that coffee was available 24/7 in the lobby. Pool and hot tub were open and were clean. Overall an excellent stay and would recommend and definitely would stay again.
Stayed in February 2024
Reviewed: February 2, 2024
Brian
United States of AmericaAlthough a renovation was taking place, the property was still in good order and constantly being cleaned. I would certainly recommend to others.
Stayed in January 2024
Reviewed: February 2, 2024
Mark
United States of AmericaTP
Loved both
Stayed in January 2024
Reviewed: January 18, 2024
Laura
United States of AmericaNo access to jacuzzi due to construction
Location, amenities, clean
Stayed in December 2023
Reviewed: December 4, 2023
Toni
United KingdomNothing
Lots of great facilities (pool, hot tub and firepit). Great location to the mountains. Staff were very friendly and helpful. Comfortable, spacious, and clean rooms. Good value for money. Free carparking.
Stayed in November 2023
Reviewed: November 6, 2023
Dan
United States of AmericaHotel is on a turn and needs a entrance sign closer to the driveway.
Nicely updated and room was great.
Stayed in November 2023
Reviewed: October 29, 2023
Susan
United States of AmericaBreakfast. Great staff
Great location
Stayed in October 2023
Reviewed: October 29, 2023
Jacqueline
United States of AmericaBreakfast was hit and miss. The turkey sausage was more like Styrofoam, and the egg/Bagel entree was awful. However, the next day, the eggs, bacon, and French toast sticks were great! The bathroom sink needs some more thought. The spigot is on the side corner of the sink and is not long enough. You can't get your hands under it, and when you do, water just pours onto the countertop.
Beds were comfortable. Room was dark at night, no street lights to keep you awake. Halls were quiet. Pool was nice and clean. Lovely patio area with comfortable furniture and fireplace for evening relaxing.
Stayed in October 2023
Reviewed: October 27, 2023
David
United States of AmericaBreakfast was very good !
Stayed in October 2023
Reviewed: October 26, 2023
Diane
United States of AmericaWould be nice if there was more fresh fruit for breakfast such as grapes or melons.
Room was very clean and comfortable. Had a room with a King bed and sofa which was very nice.
Stayed in October 2023
Reviewed: October 24, 2023
Star
United States of Americathe strong paint smell in the first room , but the desk clerk changed my room without hesitation.
great breakfasts, friendly helpful staff, nice shower
Stayed in October 2023
Payangan, Indonesia
Sarlat-la-Canéda, France
Sapporo, Japan
Parrita, Costa Rica
Puerto Calero, Spain
Vientiane, Laos
Erts, Andorra
Küçükkuyu, Turkey
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content